Bank of Scotland Mobile Bank Reviews

Bank of Scotland Reviews

Published by on 2026-04-07

🏷️ About: Stay in control of your business accounts on the move. Our app is fast, convenient and safe – keeping your bank details secure at all times.


       


Overall Customer Experience 😎


😎 Positive experience
95.6%

🤬 Negative experience
4.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,570 combined software reviews.

Is Bank of Scotland Safe?
Bank of Scotland Mobile Bank is very safe to use.
95.6/100

  Safety Analysis »»

Is Bank of Scotland Legit?
Bank of Scotland Mobile Bank looks authentic and legitimate.
95.6/100



Read 11 Customer Service Reviews 😠💢

4.9 out of 5
Unusable

The security restrictions on BankofScotland are ridiculous making it unusable.

damage

The last update is not working pls fix it

Do not use if you have a complex password

Does not allow users to paste passwords in. The keyboard is ALL CAPS all the time and the password field does not allow users to see keystrokes. So if you have a complex password you change regularly you will soon come to hate BankofScotland with a deep and lasting passion.

Do not update to latest version 156.02

Today’s APP version 156.02, just a few days after 156.01 for IOS is still broken. BankofScotland freezes after the authentication screen and is totally unresponsive and you need to kill BankofScotland just to logout… not very safe. Updated iPhone to IOS 18.3.1 on my iPhone16PM but still freezes and unresponsive after authentication. Previous APP version works no problem on IOS 18.3.1 on iPhone15PM, DO NOT UPDATE to BoS 156.02 !!

Awesome

Easy to use

Speed and security is what you will always get

👍

Mrs Onyenkpa

BankofScotland is very efficient and I find it really easy and convenient doing all my banking needs on the go

Banking made easy

Enjoying the comfort and relaxation of banking without stress from home, at any given place and around the world. “A global village indeed”

Great interface

Had very good experience and feels protected from potential scams

Excellent service!

Best wishes to the team!
Thank you for the excellent service and support... hopefully Brexit will not disrupt business too much, what a nonsense!

Love the app

BankofScotland works really well . I really like that it does facial recognition and it is fast.



Is Bank of Scotland Safe? 🙏

Bank of Scotland Mobile Bank is very safe to use. JustUseApp Safety Score for Bank of Scotland is 95.6/100.
This assessment is based on our NLP analysis of 2,570 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

90% of users say app is safe 👍
90%

8.7% of users have some concerns ⚠️
8.7%

1.3% of users say app is risky 🚨
1.3%


Is Bank of Scotland Legit? 💯

Bank of Scotland Mobile Bank looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bank of Scotland is 95.6/100 .
This conclusion is based on analysis of 2,570 user reviews.

🔏 Privacy & Data Safety

Bank of Scotland collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
  • Data Not Linked to You:
    • Location
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Diagnostics
    • Other Data



How was your experience with Bank of Scotland Mobile Bank? Post a Review




Features

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models).

Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).

While the app can be downloaded from App Stores outside the UK, this does not mean we are inviting, offering or recommending you engage in any transactions or establish a customer relationship with Bank of Scotland.

This app is designed and intended for Bank of Scotland UK customers to access and service UK personal products.

  Contact Support
Developer:
Lloyds Banking Group