Odido Reviews

Odido Reviews

Published by on 2026-05-14

🏷️ About: The Odido App gives you instant insight. Do you have a subscription for home, mobile, business or Prepaid? Great! With this app you can quickly check your usage, bills, subscription, credit, purchases, accounts and much more.


       


Is Odido Safe to Use?

We Investigate the app owner's website (Odido.nl), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
54.8%

🤬 Negative experience
45.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 936 combined software reviews.

Is Odido Safe?
Odido is very safe to use.
54.8/100

  Safety Analysis »»

Is Odido Legit?
Odido looks authentic and legitimate.
54.8/100



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
Why tell me get this??

The service rep at the store told me to get the My T-Mobile app as well as the others. Opened it and found it to be in Dutch. Chatted with someone on T-Mobile site who told me to change the language to English. As if that is an option. Later I get a message that I downloaded the Dutch version and I should delete it and get the English version. There is none.

Don’t call us stupid for downloading the wrong thing when we are told to do it, and don’t have CSRs tell us to change the language when it cannot be changed, or then tell us to get the English version when there isn’t one! We get that it’s in Dutch.

Change the description to say it is in Dutch only.

Not seeing how to change to English

Odido says it has English, but I can’t find it. If it’s not meant for customers in the US, then it should be removed from the region. Otherwise, please give us the English version.

English version??

I understand there’s a specific version of Odido but can we get a English one? The predominantly used language in the world??

Not in English

Odido is in what appears to be German?? I’ve been with T-Mobile for approx 3 weeks and it’s been one disappointment after another!!

This is the wrong app

When you go to look for the correct T-mobile app, this one is second on the list. It should be noted that Odido is not for USA in the title! Otherwise, it’s misleading!

I’m an ‘idiotic’ American...

And since I’m also a ‘moron’, I’m giving Odido - one star.

Why? Because after you download it, you realize Odido is in Dutch apparently (I thought it was German).

Why there is an app in Dutch in the US App Store is beyond me.

Useless! Do not install!

Cannot even get this stupid app to work. Keep giving me connection error and the "is this the right app for you" error. Waste of time and space. Completely useless!

Data use is never correct

Data use is always overstated, showing much more use than actually happens.

Hahahaha what a wonderful surprise

I don’t think Odido is in Dutch language.... I have 100% doubt that Russian interfered into T-Mobile app development to steal our information. I am gonna have to apply for a new SS number and change of date of birth asap. Watch out

This is crazy

For a year horrible connection internet !!!!! Supposed to get a free iPhone 10 lol never got it they say yes I was supposed to get it but no one calls me after they report it !!!! Now I try to download Odido it won’t accept my teen mobile number !!!! Omg omg omg I’m screaming I hate you !!!!!!

THE WORSE

Unreliable, slow internet. We frequently have to restart our device to get the internet to work. The sales guy sold us on a 2-year contract WITHOUT telling us about the 5GB per day limit. Which you can top up 1GB each time but Odido is not always reliable.

Language.

Ever since I downloaded and opened up Odido it’s been in a foreign language. It never even asked me to select a language. And I have no idea how to change it. I’ve tried deleting and reinstalling Odido several times. I’m a new T-Mobile customer, and this is far from impressive.

Wrong Language

Apparently this T-Mobile app doesn’t check if the language option for Odido is English or Dutch. I verified that the language option (язык in Russian) for Odido T-Mobile is ENGLISH, not Dutch according to Apple SETTINGS app. Only good for Dutch-speaking people even though the iPhone or iPad is in some other language like Russian.

For Netherlands not US

Odido is in the wrong category and should not be available in our region if it’s not made for this region. C’mon T-Mobile

...

Can’t login stuck in different language!

For those looking for an app from USA

Odido is regional, honestly T-Mobile should change this to My T-Mobile NL.
If you are looking to change your plans or manage your plan just use your internet browser on either your phone or computer and access it that way until T-Mobile USA come with a fix.

The app for Tmobile US is complete crap.

I really wish Odido was available for tmobile U.S. customers. The one for the united states is vastly outdated and I am surprised that people are still actually using it.

I would give Odido five stars, but I am not able to use it in the us.

Ignore the reviews

I’m so glad Odido is no longer restricted to the Dutch App Store (thank you!) but people who can’t read (but can type) are ruining the reviews.

Well designed app, I’m getting lots of loading spinners right now, but am excited to finally have this over the web app :)

😂

Just rating the comments

STOP REVIEWING, DUMB AMERICANS

To the idiotic Americans reviewing Odido please stop. You’re killing the rating for this application. It’s not meant for us, it’s for T-Mobile Dutch not English. Please stop rating Odido and being morons. A quick Google search would have told you idiots this.



Is Odido Safe? 🙏

Odido is very safe to use. JustUseApp Safety Score for Odido is 54.8/100.
This assessment is based on our NLP analysis of 936 user reviews. Combined with the app store average rating of 4.0/5.

Safety Analysis

64.7% of users say app is safe 👍
64.7%

20.9% of users say app is risky 🚨
20.9%

14.3% of users have some concerns ⚠️
14.3%


Is Odido Legit? 💯

Odido looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Odido is 54.8/100 .
This conclusion is based on analysis of 936 user reviews.

🔏 Privacy & Data Safety

Odido collected the following data from you:

  • Data Linked to You:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Odido? Post a Review




Features

Do you have a subscription for home, mobile, business or Prepaid? Great! With this app you can quickly check your usage, bills, subscription, credit, purchases, accounts and much more.

The Odido App gives you instant insight.

Just sign in with your Odido username and password.

We only use permissions for the Odido App and you can't send them to us.

And if you have more than one subscription, you can easily add the others.

  Contact Support
Developer:
Odido Netherlands B.V.


Website: