TeamViewer app not working? crashes or has problems?

TeamViewer Status

Last Updated on 2014-11-18 by TeamViewer

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App has problems

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Common TeamViewer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TeamViewer app on iOS and Android devices. Solve all TeamViewer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TeamViewer iPhone Issues and Solutions

TeamViewer iOS app crashes, not working, errors
TeamViewer iOS app network issues
TeamViewer on iOS has black/white screen

TeamViewer Android App Issues and Solutions

TeamViewer has errors/crashing/not working
TeamViewer server network connectivity issues
TeamViewer has black screen

TeamViewer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TeamViewer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TeamViewer app crashes or not working on Iphone (iOS):

Close and restart the TeamViewer app on iPhone
Update TeamViewer app to the Latest Version for iOS
Uninstall and reinstall TeamViewer iPhone app
Update your iPhone to the latest iOS version

Fix TeamViewer on iPhone unable to connect to server/internet connection issues::

To resolve TeamViewer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TeamViewer black/white screen (blank screen) on iPhone:

Follow the TeamViewer iOS app troubleshooting guide Here →

TeamViewer Android App Issues and Solutions

Fix TeamViewer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TeamViewer app issues:

Force Stop the TeamViewer App
1. On android, goto "Settings" » click TeamViewer app. » click "Force Stop".

Update TeamViewer to the latest version on PlayStore

Clear TeamViewer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TeamViewer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TeamViewer.

Fix TeamViewer unable to contact server/ TeamViewer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TeamViewer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TeamViewer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TeamViewer on android.

Solve TeamViewer black/white screens issue on Android:

Follow the TeamViewer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TeamViewer, developers of TeamViewer.

About this app

Join a meeting instantly wherever you are from any iOS mobile device with Blizz – a blazing fast solution for global online meetings and instant collaboration. We recommend you using our brand new online meeting app “Blizz by this app” instead. Support for TeamViewer will be discontinued with the release of iOS 11. Download TeamViewer , enter the Meeting ID and get started straight away!