Contact Krispy Kreme Support

by '93 Bruin

Installed the app and tried signing up for the Rewards Program. Enter my info and get a message that I already created an account (I did?). Select the Forgot Password link and get an e-mail with a 4-digit pin. Type the pin in, and get an error that the pin # can’t be found. Request new pin, get new pin, type it in: same error. Went through it 3 times without success. There is no customer service link or contact to follow up with, so I think I’m done trying.

UPDATE:
Tried to give this app a second chance. Again, I was told that I already had an account (I do not). Tried a bunch of my commonly-used passwords and none of them worked. So, I tried the password recovery option and was given a screen to input a 4-digit PIN that was being sent to my e-mail. I exit the app, check my e-mail, get the pin, and go back into the app to type it in (takes maybe 5 seconds max)... and the app has reset to its home screen! I can’t get back to the PIN input screen, so I try again and... in order to get to the PIN input screen, I have to request a new PIN (the “old” one sent 30 seconds earlier no longer works). Yet I can’t exit the app to check my e-mail because it will loop back to the home screen every time I do so. Sensing another endless loop of futility was beginning, I quit trying. How am I supposed to input the PIN when the app goes back to the home screen EVERY time you exit it?!?

by Levi_Romo

I don’t usually write app reviews but this app genuinely infuriates me.
Trying to sign in fails constantly. I have no idea why. I used Sign In with Apple but it insisted that it couldn’t work. So I try create an account normally. But of course Apple doesn’t remember the keychain generated password it recommended so tha didn’t help. (Less the apps fault but still annoying) After a while it some how works I literally did nothing different. I go in and try to place an order because there’s a deal going on. I select my store but as a try to order it insists that the one store that is close to me has no donuts. It instead show coffee under the donuts tab and Merchandise under the coffee tab. I tried reopening the app thinking it was another bad glitch. But nothing worked and eventually the sign in issue came back. I just wanted donuts on sale man. I check the website to try and order but apparently it’s the same issue No donuts. Weird right? A hot and ready sign yet no donuts. No donuts at a donut shop. I’m losing my mind at this point and I decide to check at another store. Would you look at that! They have donuts! And everything you could ask for. So why doesn’t it work for my store? Who knows because there is now way to ask for help in the app. Also the other store is way too far away. Just my luck.

by Poopsscoops

Ok so I love your doughnuts so I asked my mom if she could Order some and she said yes so she ordered and she ordered herself two doughnuts and we went there and she didn’t get her doughnuts that she Deserves because she works so hard she doesn’t have a job because my grandma and grandpa and one of my uncles and my grandma goes to work and my uncle my uncle drives himself so work and my grandpa drives my grandma to work and my mommy has to clean feed me play with me cook food feed my pets take care of our foster puppies I’m public home schooled so she had to log me on every day almost and she doesn’t even get 2 dumb doughnuts give and last time she ordered she didn’t get her doughnut treat my mom good you mean brats I can’t believe I like you stupid doughnuts I should go to dunking doughnuts or somewhere else that treats my mom hood oh and you’re so expensive it’s 25 dumb dollars to order doughnuts and 13 dollars to go on the store how awfully mean you are to people I love my mom your brats I hate you