Adobe Acrobat Sign Reviews

Adobe Acrobat Sign Reviews

Published by on 2022-07-12

Get documents and forms signed. Easily. Securely. Anywhere. Adobe Acrobat Sign
lets you e-sign documents and forms, send them to others for e-signature, track
responses in real time and get signatures instantly with in-person signing. It
even lets you work offline and syncs automaticall...

User Experience Ratings

Negative experience


Positive experience

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Reviews (29)


Add onedrive support

Need to add support for onedrive and onedrive for busness so I can pull in documents that need a in person signature making it faster and easier to do this without have to switch between 2-3 other apps to do this process.


Adobe Fix Your Stupid App

Will make you sign in again and again, often while using AdobeAcrobatSign , doesn’t seem to cooperate with share menu on ios anymore, buttons and menu items for sending for signature that literally don’t seem to work or do anything, after dragging and dropping a file (that whole doesn’t want to work with share menu from the email app the document was in to begin with) i could only get adobe sign to finally activate by selecting the 3 dots at the end of the file at this point making a 3 minute operation take 15 minutes. These have been ongoing problems with AdobeAcrobatSign for a while now, when it works it works great but getting it to work in the first place is the problem. Adobe needs to streamline their processes and make the services easier to use, we don’t need 15 different apps just replicate DC, paid subscribers get their functions, unpaid get limited. Acrobat still has many functions that make the subscription necessary, and having adobe sign bundled is a big plus, but not if it doesn’t work properly.


Trash - nothing works

You cant login, doesn’t use acrobat login, doesn’t use adobe’s login app, requires you to sign in after ever click you make in AdobeAcrobatSign , pulls up blank pages, can’t find documents on creative cloud... what is the point of this piece of garbage app? Remember me on login doesn’t work, it doesn’t iPhone 12 pro screen format, logging in with an Acrobat Pro subscription account it doesn’t recognize you have a subscription.... not a single thing about AdobeAcrobatSign works.. And besides nothing working - why isn’t this sign functionality in the actual paid adobe acrobat app????? Horrible integration - so now in order to use Adobe acrobat subscription you require 9 different apps on you phone - none of which work together or recognize the other apps. Horrible- this is the #1 example of exactly how NOT to make apps.


Cannot initial documents on app

I’ve been using Adobe sign for awhile now and AdobeAcrobatSign has never worked properly. I reached out about this issue and no response. When trying to initial documents that is ready for signing. You can only initial first page and then when on to the next initial it will not add your initial. It just stays saying LM with is the apps initial & will not change no matter what device you try to use. I’ve owned 2 iPads and 2 iPhones since using AdobeAcrobatSign and still the same issue. You can get documents ready for signatures and initials thru app but then have to go onto the website to execute contract. No point in AdobeAcrobatSign. I wouldn’t recommend it. Such a waste of time! Adobe thanks for not responding to this issue in the past. Shows that it won’t be fixed & you really don’t care. I pay monthly and deserve a response at least.


Works fine and much faster than snail mail

We take on clients throughout the whole state of FL, so it's great to use this to get signatures back fast and get their cases started faster because of it. AdobeAcrobatSign only has a few bugs or down times once in a great while but not often at all to be concerned. It's easy enough of a program guiding people through it, to sign the document, though some people have trouble with the document themselves. (Though that seems like it's user-error issues at that point.) I've tested it and it is easy to complete and sign the documents and send back. We appreciate it!



AdobeAcrobatSign will not let me cancel it right now before my free trial week is up. It says that if I don’t see the feature to cancel yet it may be because I didn’t pay yet or my card had insufficient funds, but why should I have to wait to pay in order to cancel. I want to cancel because this is the wrong app. This is not AdobeAcrobatSign that I was looking for. I’m not using it nor will I ever, so I need to cancel so I don’t pay for something that I don’t want. I’m having a hard time submitting my review right now. I do not like AdobeAcrobatSign!!!


A Must-Have!

My team and I produce annual art festivals and need a few hundred forms signed from accepted artists - this saves SO MUCH TIME! It’s designed so robust! A wholehearted THANK YOU to the developers for this masterpiece! I do, however, have one wish that there could be a way to select multiple documents and cancel/delete them all at once. Many artists leave the form in limbo and don’t sign until the day of the festival, then afterwards we are left with unsigned floating forms that we have to patiently delete one at a time. Overall - great app!


Need ability to send via text and manage form

With so much utility going by way of mobile devices, sending & executing the signed form should be able to be done via SMS. One other item should be the ability to manage the fillable form items on my device. If I can use word or excel and completely create and edit documents on a mobile device this feature add should not be that difficult.


Photography Business Must

I’ve been using AdobeAcrobatSign for 6 years now and it just keeps getting better. It’s amazingly convenient to send contracts for signature that are already saved as templates. No need to have a computer with you & it can be done on the go. No more days of needing to wait all day to get signatures because you’re not at your computer!


Confusing Instructions

I use the Acrobat Dc Pro and it’s accompanying adobe sign. We send clients documents to sign. The steps to fulfill the signature are: Tap “Start” “Tap to sign” Draw signature Type your name Press “Apply” “Finish” (upper right) Tap to Sign Then it will say -processing document. — “you’re all set” Our signatories get confused and usually miss the last two steps. They should change the last “Tap to Sign” instruction and change it to “Press to Send” or “Tap to Send” Also, when on the iOS app, there’s no feature to RESIZE the “signature box” or any other “Text Input” box. If there is, it is impossible to resize. The desktop version is better. Also, there’s no capability to design a reusable TEMPLATE on AdobeAcrobatSign . Its great though on the website/online version.


Fix the complicated sign in

Unlike Adobe Acrobat or Adobe Scan, I cannot sign into my account through Apple. The sign in does not open with that option, alongside the option to sign into your account through Google or Facebook. You have to enter your email, press return to enter your password for a button that says “Already have an Adobe ID?” to appear, and click it or wait for the next page to load. The next page has a button that says “Continue with Apple” but does nothing once I clicked it, and I’m unable to sign documents in my account.



Wastes my time through the login process only to fail to load the document, telling me something about needing a cloud account...then just a blank page. Hit back, and you’re back to the login screen. Nothing other links, explanations, or instructions. Wash, rinse, repeat...same result...a blank page. Thanks for wasting 15-20 minutes of my day. All I wanted to see if this would allow signing with a cert vice a signature as the normal adobe app does not. What a waste of time to still not even get “into” AdobeAcrobatSign . Horrible app.


Wrong Time Zone Stamp

My company has been trying to use AdobeAcrobatSign for a couple of years. AdobeAcrobatSign ’s SIGN IN PERSON option time stamps all our documents in GMT+7 West Indonesia Time no matter what time zone we adjust our local user or global team to. It is extremely frustrating to explain to a customer on August 31st in Pacific Standard Time why the time stamp on the final documents shows September 1st. I’ve brought this to Adobe Sign’s attention on several tickets. As of 9/2/20 it has not been fixed yet.


It stoped working

I’ve been using AdobeAcrobatSign to get my documents signed for over a year. In the last couple of weeks it has completely quit working it just says “unable to send document”. Until they fix it it is completely useless. I have tried reinstalling AdobeAcrobatSign closing AdobeAcrobatSign real logging in everything in the book. It just simply doesn’t work at all. Please fix this!! Update: still not working. No response from Adobe


Simple to use and highly effective

I needed a digital signing solution and I’ve found it. AdobeAcrobatSign is easy to use and simple to set up. Others complain about login issues but is probably more attributable to user error than anything else.


Unable to send documents properly

I use this on my IPhone 12 and IPad Pro. On my IPad I have been unable to send a single file from my google drive for a couple months now and then with my iPhone i have to try sending it a couple times before it actually goes through. Very frustrating when trying to get work done. Also Customer service has been of no help whenever I tried to reach out to them.


Document access and options are terrible

One of the most important features does not work well, if at all. I cannot add a saved PDF stored locally on my device (iPad) Inside AdobeAcrobatSign , nothing appears as available. Of course several paid cloud options are available, but not the ones I use. Adobe, you’re becoming increasingly evil and pure greed driven. I’m fine with greed, as long as you have great services. More often it seems you do not.


First time user.

Would have used it religiously in the past, but because I knew it was state of the art, I’ve kept it set-aside so I can use it for my most important and most secure documents. Thanks for coming through for me. Cheers. Will circle back shortly.


Duh! You have to have an Adobe account people!

For those of us that have common sense, this is a great addition to the Adobe suite. It makes running my business easy and efficient! Ignore the ignorant people on here saying that this is a bad app, they just don’t realize how to use technology or sign up for service.


The absolute best signature solution

I have been enjoying sending and signing directly from sales force, share point and the web interface for years so AdobeAcrobatSign makes it complete.


First time user.

Would have used it religiously in the past, but because I knew it was state of the art, I’ve kept it set-aside so I can use it for my most important and most secure documents. Thanks for coming through for me. Cheers. Will circle back shortly.


IOS app missing the ability to "Fill & Sign : Sign anything you've been sent"

IOS app missing the ability to "Fill & Sign : Sign anything you've been sent" that is found in the Adobe Sign cloud app out on the web. You can send docs for other people to sign but you can't sign documents sent to you for signing. Lacking this functionality - I have to log into web site on mobile browser. What a waste.


Signing in leads to the Adobe Sign site, no app interface

AdobeAcrobatSign requires a two-step log in process (not the same as two-step verification). After that, you’re presented with the same webpage as if you had logged in on a desktop browser. There is no special app interface like the preview pictures suggest. This leads to a poor user experience. The “back” button in the top left corner logs you out. AdobeAcrobatSign is simply not useable.


New update, destroys capabilities

The latest update destroyed my ability to use app. I have to sign in twice (each time) whereas before I was able to remain signed in. Cannot send file from xls to Adobe Sign any longer. Cannot add files either. Just gets hung up on a white screen. I’m using iPad Pro with latest iOS. Please fix asap, I use AdobeAcrobatSign almost daily for work.



It took me 5 attempts to sign in on my Apple iPad Pro. Sluggish app performance, buggy account integration. I’ve tried adding my Dropbox and Google Drive accounts several times with no success. It gets stuck on a blank sign-in page. Good thing Adobe offers a free trial. I would not rely on AdobeAcrobatSign to procure important business documents. Sorry Adobe, you just lost a customer.


Good but needs improvement

So far its good app however if wrong doc uploaded you can’t remove it. Also if forget to add signer , you can’t add later. It need to add above features to make app better.


Limited availability of your own documents

If you want to sign up for service that only allows you to access documents you completed and sent in the last 30 days, This one may be for you. We will be moving a platform that provides access to all of our documents.


Needs Work

AdobeAcrobatSign takes the information; yet, it “snatches” it before the receiver has time to retrieve and sign. I have used Adobe products for years and have not seen this type of deficiency before.


Needs to pole for new items

Interface works well but AdobeAcrobatSign needs to pole for new approval items so you don’t have to go and get your work.

A better way to Contact apps

You can now contact Adobe Acrobat Sign customer service directly
via Email using our new site -

Contact Adobe Acrobat Sign directly

Is Adobe Acrobat Sign Safe?

No. Adobe Acrobat Sign does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 397 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Adobe Acrobat Sign Is 15.8/100.

Is Adobe Acrobat Sign Legit?

No. Adobe Acrobat Sign does not seem legit based on our analysis. This conclusion was arrived at by running over 397 Adobe Acrobat Sign User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Adobe Acrobat Sign Is 15.8/100.

Is Adobe Acrobat Sign not working?

Adobe Acrobat Sign works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Adobe Acrobat Sign? Report Issue

Leave a comment:

Why should I report an Issue with Adobe Acrobat Sign?

  1. Pulling issues faced by users like you is a good way to draw attention of Adobe Acrobat Sign to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Adobe Acrobat Sign customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Adobe Acrobat Sign.

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