Contact LetterSchool Support
Company Name: Letterschool Enabling Learning B.V.
About: The #1 alphabet tracing and words spelling app for toddlers & pre-schoolers.
Recommended and used by parents, teachers, and occupational therapists!
Loved &
played by more than 2 million kids and used at more than 5,000 schools!
-
Winner of 'National Parenting Product Awards 2018' - NAPPA Awards
- ‘Best
Mobile App of 2018 Platinum Award’ nominee! – BMA
SPECIAL FEATURES:
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Block & Cursive Letters,
- Uppercase and Low.
LetterSchool Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LetterSchool - Learn to Write!. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LetterSchool - Learn to Write!. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Letterschool Enabling Learning B.V.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit LetterSchool Website
Privacy Policy: http://www.letterschool.org/privacy-policy/
Developer: Letterschool Enabling Learning
Privacy & Terms:
https://www.letterschool.org/terms
https://www.letterschool.org/privacy-policy/
Read 3 Customer Service Reviews 😭😔💔
Be careful of in app purchases and hidden fees
by Mishnmash
My son enjoyed this so although had times getting different parts to recognize interaction (finger drags not necessarily connecting when tracing letters). He is honestly a bit old for and I found d he was going through the free options rather quickly. This is wear my dissatisfaction with the app begins. There are very few free options and kids are constantly prompted to purchase more advanced levels. Please know that if you inadvertently choose one of those levels the trial period is very short (we only received 1 week) and then you will be automatically subscribed for a full year subscription for $50. This is non-refundable (couldn’t even just pay for the 1 week we used or switch to a monthly subscription). I was literally told by Apple that they could do nothing and there was no one I could speak to. Be very careful trying this app or look elsewhere.
Buyer be aware. It is a scam
by Fedolfix
I wish I could give zero star. I purchased this app in Nov. 2018 for my son. Few weeks ago, we noticed that it cannot be opened anymore. So today I deleted the app and downloaded it again. It seems like this company updated the app, but they don’t acknowledge your previous purchase, in other word, you have to pay it AGAIN. It is reasonable to ask for an upgrade fee or something. But why in the world we have to pay it twice? It is very unfair to customers like me. I am sure there are a lot of people out there who are experiencing the same situation, so I decided to write this down. I contacted Apple store for a refund, they could not issue refund to me because it has been a year.
I definitely recommend you NOT to buy this app. Just in case if they upgrade it again, you are going to lose your money. DO NOT BUY!!!
Seems pretty cool. Some of the ways you have to draw are literally impossible.
by Kyle2310
Tried this out before unleashing the 4 year old at it. The B is making me drag train tracks on the lower small curve. Even as an adult, I tried for a solid five minutes and it gets about half way around and automatically snaps back to starting point. Can’t imagine how frustrating that would be for a 4 year old. Shan’t be buying the subscription now unless that’s fixed.
Update: Already notified the support email provided to request fix on Apr 9. Didn’t get a response for a week. And just now (may 3)commented on review here, telling me to once again email support. Obviously no real plans to address issues a potential customer brought to them.
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