Collectors app not working? crashes or has problems?

Collectors Status

Published by iCollect Everything, LLC

Catalog, collect, inventory, organize, and manage your own database of movies,
books, video games, comics, music, LEGO, Hot Wheels, watches, action figures,
Funko, and any other collectables you may own with this awesome app. *** Also
available on the iPad *** Using barcode scanning, database search and manual
barcode entry, this app can help you manage the following
collections: Books Movies (Blu-ray, DVD, VHS, more) Art M.

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Common Collectors Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Collectors app on iOS and Android devices. Solve all Collectors app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Collectors iPhone Issues and Solutions

Collectors iOS app crashes, not working, errors
Collectors iOS app network issues
Collectors on iOS has black/white screen

Collectors Android App Issues and Solutions

Collectors has errors/crashing/not working
Collectors server network connectivity issues
Collectors has black screen

Collectors iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Collectors app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Collectors app crashes or not working on Iphone (iOS):

Close and restart the Collectors app on iPhone
Update Collectors app to the Latest Version for iOS
Uninstall and reinstall Collectors iPhone app
Update your iPhone to the latest iOS version

Fix Collectors on iPhone unable to connect to server/internet connection issues::

To resolve Collectors network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Collectors black/white screen (blank screen) on iPhone:

Follow the Collectors iOS app troubleshooting guide Here →

Collectors Android App Issues and Solutions

Fix Collectors not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Collectors app issues:

Force Stop the Collectors App
1. On android, goto "Settings" » click Collectors app. » click "Force Stop".

Update Collectors to the latest version on PlayStore

Clear Collectors App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Collectors app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Collectors.

Fix Collectors unable to contact server/ Collectors internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Collectors » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Collectors » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Collectors on android.

Solve Collectors black/white screens issue on Android:

Follow the Collectors android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iCollect Everything, LLC, developers of Collectors.

78.26% Contact Match

Developer: Altova GmbH

E-Mail: [email protected]

Website: Visit Collectors Website

About this app

Catalog, collect, inventory, organize, and manage your own database of movies, books, video games, comics, music, LEGO, Hot Wheels, watches, action figures, Funko, and any other collectables you may own with this awesome app. - Create a free account and store your collection list in the cloud online. Access from any iOS device any time! - Syncs directly with so you can manage your collection online at any computer! - Create a Wishlist of existing and new items that you'd like to eventually own. - Filter and Sort on any field of information within an item. - A coverflow view to see all of your items when you turn your device sideways. - Library or List views. All of our data is user driven so correct it as need and it will fix it for everyone! - Support for all formats, countries, regions, and more. - Bulk Scanning to add your movies to the application even quicker. - Shake to select a random item in your collection. - Offline viewing of collection, export your collection, extra themes, and more! View your collection as you'd see it on a wall. - Add your person details to a movie: Loaned To, Purchase Price, Storage Location, etc. - Edit any movie details that are incorrect. Better than Collectorz, Discogs, Delicious Library, blu-ray. com and others!