Contact Collectors Support

Once upon a time I purchased this app. Then scanned so many of my items into it. Then I ended up having to restore my phone from scratch and now I can never figure out which version of the app I purchased since they have so many versions available… some for phone, some for iPad, some old, some new, some for just music, some for just movies, some for everything but which makes you pay again and again…. And THEN the real kicker is upon trying to upgrade to their “new and improved” version I can’t import the old versions info and now have to start all over. Why is iOS such a disaster for these types of apps - this is the third database app that has caused grief like this! AND i bought the phone app but now I have to pay extra for the iPad app? What in the Sam blue blazes?

This was the most wonderful app and I’ve used it for many, many years!! After many in-app purchases and countless hours of entering my huge collection of books, games & movies...suddenly I’m unable to open the app on any device!! All gone!!! So many hours and $ wasted!!! I cannot imagine entering all that info again as I did it over many years!! And...to beat it all...the app support is non-existent...and by that I mean...the web page WONT EVEN OPEN!!! I hate so much that we can invest so much time and money into something that can just disappear overnight with no warning!!

Interface is pretty nice, and it helped me catalogue stacks of books that I was going to put in storage, keeping track of the boxes in which they are stored. 2/3 through the job, with appx. 400 books scanned and in part manually added to the collection, the app started crashing repeatedly and has now LOST ALL the data. 5 hours of work absolutely wasted, and I now have boxes full of books and I have no idea what's in them. An absolutely frustrating experience. To the developer: help me out here!