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Company Name:

About: The fully redesigned MyCase Mobile App features simplified workflows, improved
stability, and refined user experience to help attorneys on the move stay
productive. Whether in the office, in court, or somewhere in between, the
MyCase Mobile App provides attorneys with the ability to manage their practice
efficiently, take advantage of every moment of their day, and keep up-to-date
with critical changes to their caseload.


 
  2024-11-14

MyCase Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyCase, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyCase Website

Privacy Policy: http://www.mycase.com/privacy

Developer: MyCase Inc





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4 Most reported problems 😔💔

2.1 out of 5
Tricia
2026-02-11

we received a 502 Bad Gateway error on mycase and we cannot access it.

Not fir clients

2025-02-12

by Townsbg

I was hoping this would be available for clients/customers but it isn’t. Upon logging in i get:

The MyCase Client Portal has moved. The MyCase Client Portal has been updated and is now available exclusively through your device's web-browser. By clicking the link below, you will be redirected to a new login page. Please bookmark or “Add to Home Screen” from your browser to easily access in the future.

I guess I can’t use this to communicate with my lawyer. The app will be going now.

Upcharge for phone access?

2025-02-13

by Josephcbowman

I’ve been using Mycase for two or three years and liked it because I can access it on my phone and my computers. Today I got a message that phone access is not available at my level of service and they want me to start paying more money for the same service I’ve always had. This might be a dealbreaker for me.

Ridiculous Issues

2025-02-14

by Alsperkins

This app is full of bugs and just stupid mistakes. I’ve been asking for a YEAR for them to correct the contact groups under the cases because it lists them all as client no matter what contact group they’re actually in. They’re right on the website so how hard could it possibly be to sync over to the app??




Have a Problem with MyCase? Report Issue




Why should I report an Issue with MyCase?

  1. Pulling issues faced by users like you is a good way to draw attention of MyCase to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyCase customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyCase.


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