Onehub app not working? crashes or has problems?

Onehub Status

Last Updated on 2020-07-02 by Onehub Inc.

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📋 2 Reported Issues:

RENEE 2023-04-14

When trying to upload directly from iPhone 13 Pro to OneHub through the app, it will not upload the recorded file. I get this error "something went wrong 1 file could not be saved correctly" Any help would be appreciated. Thanks!

Heather Howard 2022-06-29

The date specific calendar screen is freezing and not allowing me to put in available times via greening out of appointments.

Showing 1-2 of 2 reported issues:

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Common Onehub Problems & Solutions. Troubleshooting Guide

Table of Contents:

Onehub iPhone Issues and Solutions

Onehub iOS app crashes, not working, errors
Onehub iOS app network issues
Onehub on iOS has black/white screen

Onehub Android App Issues and Solutions

Onehub has errors/crashing/not working
Onehub server network connectivity issues
Onehub has black screen

⚠️ Troubleshoot | Fix Now in One Click

Onehub iPhone Issues and Solutions

How to fix Onehub app crashes or not working on Iphone (iOS):

Close and restart the Onehub app on iPhone
Update Onehub app to the Latest Version for iOS
Uninstall and reinstall Onehub iPhone app
Update your iPhone to the latest iOS version

Fix Onehub on iPhone unable to connect to server/internet connection issues::

To resolve Onehub network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Onehub Android App Issues and Solutions

Fix Onehub not working on Android, crashes, errors or is unresponsive:

Force Stop the Onehub App
1. On android, goto Settings » Onehub » click [Force Stop]

Update Onehub to the latest version on PlayStore

Clear Onehub App Cache and Data:
1. On android, goto Settings » Apps » Onehub » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Onehub.

Fix Onehub unable to contact server/ Onehub internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Onehub » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Onehub » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Onehub