Onehub app not working? crashes or has problems?

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Last Updated on 2020-07-02 by Onehub Inc.

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2 Reported Issues: 😵🆘🛟🚨📢

RENEE

2023-04-14

When trying to upload directly from iPhone 13 Pro to OneHub through the app, it will not upload the recorded file. I get this error "something went wrong 1 file could not be saved correctly" Any help would be appreciated. Thanks!

Heather Howard

2022-06-29

The date specific calendar screen is freezing and not allowing me to put in available times via greening out of appointments.

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Common Onehub Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Onehub app on iOS and Android devices. Solve all Onehub app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Onehub iPhone Issues and Solutions

Onehub iOS app crashes, not working, errors
Onehub iOS app network issues
Onehub on iOS has black/white screen

Onehub Android App Issues and Solutions

Onehub has errors/crashing/not working
Onehub server network connectivity issues
Onehub has black screen

Onehub iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Onehub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Onehub app crashes or not working on Iphone (iOS):

Close and restart the Onehub app on iPhone
Update Onehub app to the Latest Version for iOS
Uninstall and reinstall Onehub iPhone app
Update your iPhone to the latest iOS version

Fix Onehub on iPhone unable to connect to server/internet connection issues::

To resolve Onehub network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Onehub black/white screen (blank screen) on iPhone:

Follow the Onehub iOS app troubleshooting guide Here →

Onehub Android App Issues and Solutions

Fix Onehub not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Onehub app issues:

Force Stop the Onehub App
1. On android, goto "Settings" » click Onehub app. » click "Force Stop".

Update Onehub to the latest version on PlayStore

Clear Onehub App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Onehub app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Onehub.

Fix Onehub unable to contact server/ Onehub internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Onehub » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Onehub » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Onehub on android.

Solve Onehub black/white screens issue on Android:

Follow the Onehub android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Onehub Inc., developers of Onehub.