FondsOnline app not working? crashes or has problems?

FondsOnline Status

Last Updated on 2021-05-29 by Union Investment Service Bank AG

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Common FondsOnline Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FondsOnline app on iOS and Android devices. Solve all FondsOnline app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FondsOnline iPhone Issues and Solutions

FondsOnline iOS app crashes, not working, errors
FondsOnline iOS app network issues
FondsOnline on iOS has black/white screen

FondsOnline Android App Issues and Solutions

FondsOnline has errors/crashing/not working
FondsOnline server network connectivity issues
FondsOnline has black screen

FondsOnline iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FondsOnline app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FondsOnline app crashes or not working on Iphone (iOS):

Close and restart the FondsOnline app on iPhone
Update FondsOnline app to the Latest Version for iOS
Uninstall and reinstall FondsOnline iPhone app
Update your iPhone to the latest iOS version

Fix FondsOnline on iPhone unable to connect to server/internet connection issues::

To resolve FondsOnline network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FondsOnline black/white screen (blank screen) on iPhone:

Follow the FondsOnline iOS app troubleshooting guide Here →

FondsOnline Android App Issues and Solutions

Fix FondsOnline not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FondsOnline app issues:

Force Stop the FondsOnline App
1. On android, goto "Settings" » click FondsOnline app. » click "Force Stop".

Update FondsOnline to the latest version on PlayStore

Clear FondsOnline App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FondsOnline app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FondsOnline.

Fix FondsOnline unable to contact server/ FondsOnline internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FondsOnline » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FondsOnline » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FondsOnline on android.

Solve FondsOnline black/white screens issue on Android:

Follow the FondsOnline android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Union Investment Service Bank AG, developers of FondsOnline.

Verified email

Contact e-Mail: [email protected]

About this app

Für tiefergehende Informationen zu Ihrem UnionDepot gehen Sie bitte auf oder kontaktieren Sie gern unseren Kundenservice unter der Telefonnummer 069-58998-6000 oder per Email an service@union-investment. de. Darüber hinaus erhalten Sie detaillierte Daten zu Ihren Umsätzen und Anspar- und Auszahlplänen wie auch zum Status Ihrer neu aufgegebenen Aufträge. Die Depotübersicht mit Informationen zum Bestand und der Aufruf aktuellster Produktinformationen zu Ihren Fonds stehen hierbei im Vordergrund. mit der App UnionFondsOnline haben Sie als Kunde jederzeit den Überblick über Ihr UnionDepot.