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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
77.8%

Connection
11.1%

Login
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Independent Daily Edition Problems 🔥

- Full page popup advertisement after every few pages

- Pay for subscription but still get ads

- 99 per article, ridiculous

- Takes forever to download

- Edited series of articles with full page ads stuffed in between

- Glitchy and hard to navigate

📋 7 Reported Issues:

M
Malcolm Clark 2024-10-06

When I click on a link to another article in the app, instead of opening the article in the app it opens a browser window withan invalid url resulting in a 404 error. It has been doing this for the last two weekend. Regards

D
Dr Andrew Bond 2023-09-04

Several pages do not appear at all but give the message “service unavailable” instead. This has occurred several times over the past two weeks

P
Peter Kelly 2023-08-24

For several days many pages showing 'Service unavailable'.

S
Shelagh Page 2023-08-23

Majority of pages won’t load. Have reinstalled, restarted iPad to no avail. Constant problems and am regretting renewing my subscription

⚠️ Troubleshoot | Report Issue ⚠️
M
Melvyn Lewis 2023-07-04

A number of pages on the digital daily newspaper fail to load with the message service unavailable. This is the second day running. I’ve reloaded the App to no no avail. Very disappointing!

P
Peter Swain 2022-09-01

the web pages on your site have not updated for 5 days

J
Jennifer 2022-08-18

I am not able to download digital editions of the newspaper both yesterday and again this morning.

Showing 1-7 of 7 reported issues:

Have a Problem with The Independent Daily Edition? Report Issue




Common The Independent Daily Edition Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. The Independent Daily Edition iPhone Issues and Solutions

  2. The Independent Daily Edition Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: customerservices@independent.co.uk

Website: 🌍 Visit The Independent Website

Privacy Policy: http://www.independent.co.uk/service/privacy-policy-a6184181.html

Developer: Independent Digital News & Media Limited




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