Contact The Independent Daily Edition Support
Company Name: Independent Digital News & Media Limited
About: Subscribe to The Independent Daily Edition, which features all the award-winning
journalism from our newspaper, designed for a premium digital experience on your
iPad and iPhone.
Keep-up-to date with the latest global headlines as well as
articles, analysis and opinion from our award-winning columnists.
The Independent Daily Edition Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Independent Digital News & Media Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Independent Website
Privacy Policy: http://www.independent.co.uk/service/privacy-policy-a6184181.html
Developer: Independent Digital News & Media Limited
Privacy & Terms:
http://www.independent.co.uk/service/privacy-policy-a6184181.html
Can I trust The Independent Daily Edition app?
Protect your data and wallet. We investigate the developer's website (Edition.independent.co.uk), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Hi. Please can you tell me how to update our subscription on our laptops. My husbands computer is Windows 10 and quite old and I haven't a clue what mine is, how do you find out? It works off Microsoft, that's all I know. Its only a couple of years old so should be compatible with the new app. Neither of us has a foggiest how to download it, and the information you sent me doesn't relate to what we've got, neither of us have mobile phones. I've been perfectly happy to press reading my paper off the Apple ipad you sent me as a free gift for being one of the first to subscribe to the online version of the paper. But I suspect it won't take the new app, being old as it is. Which is a shame because its much better reading it off that than off my computer which is heavy on my lap and not as good. We've only just renewed our subscription and have no desire to replace both our computers just so we can read the paper. Please advise us what to do and if we can't access the new app can we have a refund? Thank you for your time. Linda and Peter Sharp
Rip-off
by Yanko Goorall
$1.99 per article, ridiculous!
Ruined a once wonderful app
by Arty Linguist
What an atrociously bad surprise this last update has been! We have the full paid version that is supposed to let us see all of the print edition of the Independent. It used to be wonderful — just like reading the print paper. Now, however, it takes forever to download, and, once you finally waste several minutes trying to get in, it is just an edited series of articles, with full page ads stuffed in between. A lot is missing! It's not much better than the free version, only glitchier and harder to navigate. What the hell have they done, and why did they have to ruin what had been such an enjoyable app? We're disappointed and disgusted. Please Independent, rethink this terrible "update"! Awful!
A ghastly mistake
by SLO Expat
Other than being slow to load, as unlike actually reading a newspaper as one can imagine, having half the print version missing, tarted up with trashy advertisements and a totally unworthy replacement for what was a very good app, there's nothing wrong with it.
Perhaps you could rethink this and give us the old one back. On second thoughts, you can't rethink what was clearly not thought about. Just give us the old one - please.
Have a Problem with The Independent Daily Edition? Report Issue
Why should I report an Issue with The Independent Daily Edition?
- Pulling issues faced by users like you is a good way to draw attention of The Independent Daily Edition to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Independent Daily Edition customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Independent Daily Edition.
