Contact Emirates Auction Support

by Muhsin Poolakkal

For those who is trying to buy items from this app, This app will cost you a lot of your time and money. Even if you won an item from this app, does not guaranty that you will get those item. Recently i won an item from this app, but they did not release the items by saying that the item is not yet approved by the provider. They hold all my security deposits till they say "the won item has not approved by seller". Its been three weeks now and i am still waiting to get my money back!. Nb:- One more stupid thing. if you by chance won an item worth AED 1 at least, then no matter how much money you keep deposit on your account for further participation on bidding, they will keep hold all your money till you get a final reply from your initial won item.

by FA1969

The app layout is nice, but running an auction business through an app requires having the right people and processes in place.
The listings are not done properly, leaving lots of legal questions and pitfalls for unsuspecting bidders. Titles are taking two months to process. Often there are past due building maintenance fees for apartments not listed because current owner didn’t pay for years. If the listing doesn’t list clearly what fees are to be paid beside auction fees, this is not acceptable and unprofessional management. Fix up the app and mandate listing all disclosures and use automation of title transfer. Banks can create electronic tieless in one business day using blockchain. Why can’t you do the same for the fees you charge? I tried using chat feature. No one is attending the chat apparently.

by Traveler From Kuwait

The auction service after sale, is not good.
If you buy a car, it will take long time before it reach you, you buy it then you have to deal with the guy of transportation on your own.
Some of the employees are not friendly. I mean buying and bidding is fun, but after that is pain. I talk from experience.

خدمة ما بعد البيع بطيئة، مزعجه و سيئه، و تخليك تفكر الف مره قبل ما تشتري سياره او عقار من المزاد. انا أتكلم من تجربتي معاهم. ولا يوجد مسؤول ممكن تتكلم معاه و يحل مشكلتك.