symplr Clinical Communications Reviews

symplr Clinical Communications Reviews

Published by on 2025-02-12

🏷️ About: The Halo clinical communication and collaboration platform is a mobile (or web) application that simplifies communication for clinicians, allowing them to focus on care. It provides role-based secure messaging, voice communication, and critical alert notificatio... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
63.8%

😎 Positive experience
21.0%

🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 7 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides fast and easy communication for daily use

- Offers secure messaging for patient data

- Allows direct contact with physicians and consultants

- Saves time by avoiding call centers and pagers

- Great for communicating with colleagues and staff



Read 29 Customer Service Reviews 😠💢

2.9 out of 5
From useful to useless in 5 quick updates

symplrClinicalCommunications was fantastic when we first started using it, but over the course of the last 3-5 updates it has become slower and less functional. I just downloaded the most recent one hoping that they had fixed it. symplrClinicalCommunications crashed within 10 seconds of being ope... Show more

To the developer s

Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling symplrClinicalCommunications , but im... Show more

Mediocre

Prone to malfunctioning. I’ve had to reinstall it on my phone many times. I’ve also had the problem with no chine while in the car with Bluetooth.

Meh

App is fine, but no ability to see messages and send from Apple Watch is a big negative. Please fix this guys!!

Buggy and slow

Has potential and I like the idea of being able to quickly answer a text instead of having to call someone... but I feel like it has been getting even more slow as of late. There’s often a delay between getting multiple messages, sometimes it does not even notify you, and sometimes there is a long ... Show more

Nauseated with time wasted

With the new update I have to sign in to symplrClinicalCommunications multiple times a day. Not only is this inefficient wasting my time while trying to multitask, it is also eye straining and nauseating.

symplrClinicalCommunications developers in their infinite wisdom have decided to ha... Show more

Great idea that used to be functional

Great way for practitioners and staff to text in a HIPAA compliant way. Unfortunately between it delaying your ability to reply for 5-8 seconds while it "thinks" (picture Windows95 via dial-up modem) and crashing roughy 20% of the time, neither of which happened with older versions and neither of ... Show more

Convenient, glitchy

I can’t beat the convenience of being able to contact almost anyone in the hospital whenever I need to. I work with a lot of different teams so it’s great to be able to have a quick conversation with someone I’ve never met before and will probably never talk to again and don’t need to worry about g... Show more

Great plan, less than great execution

I love the idea of HIPAA compliant communication and I do use Halo very frequently. So frequently that I prefer to use it on my iPad rather than iPhone, because I’m in emergency & my iPad is always open beside me, in landscape mode with keyboard attached. I don’t use symplrClinicalCommunication... Show more

Slow and buggy

When I first signed on to be a Superuser, Doc Halo worked pretty well. Since then, it's getting slower and slower. It crashes regularly. I often have to navigate away from it and come back after a few minutes so that it has time to "think" before I can respond. I have to admit, if the bugs keep up,... Show more

Ok, but...

1. Please create an Apple Watch version. It is useless to get the notification without seeing the message or being able to respond.
2. Sometimes symplrClinicalCommunications is extremely slow and I could run across the hospital faster than sending a message.

Apple Watch

Love symplrClinicalCommunications for work and communicating with staff. However would love the ability to message them back via my Apple Watch.

Need a proper iPad version of the app

It works well on the iPhone, but I would like a full iPad version as well.

Useful

Doc halo is a great way to communicate with other clinicians. So nice not to have to worry about security of patient data. I would have given it 5 stars but it is not compatible with apple car play. In fact, when my phone is plugged in and in apple car play symplrClinicalCommunications doesn’t eve... Show more

Would love to see an Apple Watch version

symplrClinicalCommunications works well for secure messaging. I would love to see an Apple Watch version. Today, I was out in a run (not on call) and started getting Halo notifications that I had a message waiting. I had to wait until I got home to pick up that message.

Volume

Is there any way to update symplrClinicalCommunications to include a volume control for alert sound? The "doc halo" alert is loud, but other alerts require the phone volume to be turned all the way up in order to be heard.

Doctor

Great way to communicate with my colleagues. Also have been able to share my patients with the consultants. Has saved me alot of time already.

Great improvement

Honestly, the developers of symplrClinicalCommunications have made great improvements to it over the last couple of months. 20.3 seems to be working great with no issues!

Halo review

I use this application daily and I find it helpful and a timesaver as I can avoid going through our call center and contact a physician directly. I've also routed all my pages through the program so I no longer have to wear a pager. Well worth trying.

Super fast and easy!

I use doc halo everyday for all types of communication. It makes everything so fast and easy. Complete upgrade to the way we communicate with each other plus we don’t have to worry about the security of our messages.

So buggy. So weak.

I despise this freaking app. Of all the mandatory apps my clinic and hospital system use, this is the most tedious and buggy hand off app. Painful and endlessly frustrating. So many taps, so many delays, so many freeze ups. symplrClinicalCommunications is seriously lacking. If someone in your depa... Show more

New update causes missed texts and constantly logs out

Have loved this secure messaging system. Unfortunately the new update is constantly logging me out. Also, have not been alerted for many new texts when logged in.

Usually effective

symplrClinicalCommunications does the job it advertises. Secure messaging.
The 2 things I want users to know before using: 1 Ringtones sound corny or embarrassing in public, 2 app will randomly log out and no way to authenticate in iOS design (eg fingerprint or Face ID).

Worked great

I upgraded to iOS 12.4.1 and now app won’t open. I tried turning my phone off and on again. No update from Halo recently so I assume something changed with update. Please fix soon!!

Working now

Working now
Wish the search function was a bit better.
Recent improvements helping

Good

Could be great...please add scheduled off duty daily feature...

So great!

I love symplrClinicalCommunications and use it constantly in the emergency department. I initially had problems after the iOS upgrade, but deleted symplrClinicalCommunications , reinstalled, and it is working perfectly

Amazing App

Halo is a full service workflow management system that blows other vendors like Tiger Text and Vocera out of the water. No other vendor can do what Halo does even though they say they do....

Recently updated!

Working flawless after this most recent update!



Is symplr Clinical Communications Safe? 🙏

Yes. symplr Clinical Communications is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for symplr Clinical Communications Is 24.7/100.


Is symplr Clinical Communications Legit? 💯

Yes. symplr Clinical Communications is legit, but not 100% legit to us. This conclusion was arrived at by running over 7 symplr Clinical Communications User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for symplr Clinical Communications Is 42.7/100..


Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Weekly Subscription $17.66


How was your experience with symplr Clinical Communications? Post a Review




Features

- Unlimited HIPAA-compliant secure messaging with automatic message status updates (Sent/Delivered/Read)

- Ability to attach high-resolution photos, audio, video, and documents

- Off-duty and auto-forward settings to redirect critical messages when the user is unavailable

- User-defined groups and organization-defined distribution lists for quick and efficient communication to multiple recipients

- Ability to receive critical alerts from nurse call systems, PACS/labs, EHRs, and others directly on the mobile device

- Schedule management tool (admin only) that creates real-time systemwide on-call schedules

- Role-based communication that allows users to contact who's on-call and available right now to assist (individuals or teams) via secure text messaging or voice calls

- Compatibility with all devices and platforms commonly found in healthcare systems, including smartphones, dumbphones, pagers, workstations on wheels, desktop computers, and more.

  Contact Support
Developer:
Halo Communications