Contact Woolworths Pty Ltd Support
Company Name: Woolworths Financial Services
About: Experience Woolworths Exceptional Quality™ on your iPhone. From fresh
groceries to fashion, beauty, homeware and tech, the Woolies app makes online
shopping simple, secure and rewarding, anywhere in South Africa.
Woolworths Pty Ltd Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Woolworths Financial Services
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Woolworths Website
Privacy Policy: http://www.woolworths.co.za/store/fragments/corporate/corporate-index.jsp?content=corporate-content&contentId=cmp205289
Developer: Woolworths SA
Can I trust Woolworths Pty Ltd app?
Protect your data and wallet. We investigate the developer's website (Woolworths.co.za), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Refund Function
by TeeJ1189
There’s no proper refund function on this app. A driver took off with my groceries during loadshedding hours and it’s been weeks of me trying to get my money back. I’ve contacted customer service through email, social
media, and telephone. An endless loop of a round around and no refund. You need to have the assistance team work something similar to UberEats where you can connect to help immediately and really process the refund when something goes wrong. Not talk to many people and no comes of it. Products are too expensive for this nonsense. Do better Woolworths!
What rewards?
by MamboMama98604
4 out of 5 times I try to use vouchers they don’t work. Cashiers try every work around possible, including having me activate and reactivate but it still won’t work (even when buying exactly what the voucher is for). I usually give up because the poor cashiers are stuck and the queue is building. The bonuses and “games” are just one more hoop to go through only to not get to use the voucher. A simple points back program you can redeem each month (like Clicks) for money spent would be better.
Product availability and delivery
by T321321
When is Woolworths going to improve product availability vs ordered items, 2ndly when are you going to address the delivery timelines / slots. Honestly I have given up on trying to buy through Woolworths online, as in my view this does not work (leadtimes for delivery slots are a joke, product stock is normally a problem when you try and buy online). I have reverted to rather buying from Checkers / PnP / Makro online, and if I “really” need something from Woolworths, then I reluctantly have to go into store to get it.
Have a Problem with Woolworths (Pty) Ltd? Report Issue
Why should I report an Issue with Woolworths (Pty) Ltd?
- Pulling issues faced by users like you is a good way to draw attention of Woolworths (Pty) Ltd to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Woolworths (Pty) Ltd customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Woolworths (Pty) Ltd.
