Bandsintown - Concert Tickets Reviews

Bandsintown - Concert Tickets Reviews

Published by on 2024-10-01

🏷️ About: Bandsintown is a free app that helps live music fans discover concerts, festivals, and venues worldwide. It allows users to follow their favorite artists or sync services like Spotify and Apple Music to stay connected and receive alerts when they announce shows near them. The app also enables users to set reminders, get tickets from official sellers, and read reviews before attending a show.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
56.1%

👿🤬😠 Negative experience
23.3%

🙄💅🫥 Neutral
20.7%

~ from Justuseapp.com NLP analysis of 43,476 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Notifies users of upcoming shows before the ink is dry on the band's and the venue's contract

- Allows users to discover new artists

- Provides details and features not found in other apps

- Allows users to view seating at the venue

- Allows users to listen to music samples

- Allows users to send requests to visit their town

- Allows users to update their calendar

- Provides tour info, ticket purchases, sound bits, and directions



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Hard to use, hijacks my device browser

2022-05-21

I’m about to delete Bandsintown from my iOS devices. It takes over Safari whenever opened. It’s hard/impossible to navigate through, hard closing is the only way to get it off my screen- often without the info I hoped to get. It-and the developers-sem more interested in gathering my data than providing me with useful info. Today I got a message notification from a favorite artist- just the tease notification that there was a message, no indication of what it concerned (something that could have been easily put in the notification). I’ve done this dance before, but fell for it again: and Clicked Thru to Bandsintown . Bandsintown threw up a splash screen asking for more personal info from me. I couldn’t get past this screen to view the message without entering data sp I exited- as I’m about to do wit this app in general.

Not impressed

2022-06-22

Hopeful, but first impression is NOT a good one. I have NO desire to give anyone access to my life (including my library) just to get tour dates. That's one reason I don't belong to any of the online library apps out there. My music library is huge and I don't feel the need to know the movements of every artist I listen to. That was complaint #1. #2 is their idea of selecting bands you might want to know about is to throw everyone up on screen in RANDOM ORDER. Seriously? You expect me to spend hours looking at every band/artist that ever put out a song, in random order? Ever heard of alphabetizing? How about a simple search field? You do realize that many of these artists don't tour at all, and many are actually dead! News flash: Simon and Garfunkel split up decades ago! So why should I have to sort through them to find what I actually want?

Wrong concert and terrible customer service app

2022-07-23

I’ve been trying to contact this app help and submit a ticket but Bandsintown won’t submit the form and won’t tell me what’s wrong with the information or what’s missing instead it just makes me start over and re-enter my info. After 5+ attempts I’m even more frustrated than the initial incident I was trying to report. Usually I rely on Bandsintown to stay up to date on what concerts are coming up and now I don’t trust it. I received a notification of an artist I was excited to see so I clicked the artist’s page, saw the tour date listed and clicked the link to buy tickets directly from the artist’s page only to show up to the concert extremely disappointed that the tickets I purchased were for a totally different artist. Feels like false advertisement and the fact that there’s no decent way to report thru Bandsintown or call a customer support line I’m kind of over Bandsintown. Thanks for the let down 👍🏼

Used to be better

2022-08-24

Had Bandsintown for over 5 years. They seem to be losing their way a bit. I find it weird that when you follow an artist and can see they’re playing a festival, you’re not able to click on the name of a festival and see the whole lineup or any info about it. The addition of festival lineups and global music events that are worth traveling to would add a lot of value. I want that ‘omg I have to go’ feeling. The timeline idea is good in theory except that most artists really don’t use the platform so it’s kind of pointless until they do. Apparently the customer service on the artists end is pretty bad which may explain why they’re not really using what should be a great platform to connect with fans. Would love to see them turn it around, but judging by emails focused on promoting new artists, they seem more preoccupied with acting like a hipster record label. For me, more value would come from it functioning as an informational and social platform getting people hyped about music events.

Loved this app

2022-09-25

Once upon a time, Bandsintown was great for finding out about local concerts. Now, it’s full of bugs. The notification settings were never amazing. But suddenly, I couldn’t get Bandsintown to stop sending me useless notifications about artists supposedly messaging me (even from bands I don’t follow??) and it has almost stopped sending me concert reminders all together. I was getting at least 3-4 notifications a week that Mae had sent me a message. I don’t follow Mae, never listened to them, and the phantom messages never materialized when I opened Bandsintown . I tried adjusting notification setting several times without relief. So finally, I broke down, deleted Bandsintown , and reinstalled it. Now I can’t log in. At all. All I get is “server error, check your connection”.

Get your act together this app.

Great but the new update is really bad.

2022-10-26

Have been using this app for about 3 or 4 years, and it’s always been reliable and given me the earliest notifications for tour announcements and more. But with the newest update, every time I open Bandsintown it prompts me as if it’s my first time using Bandsintown , and all of my push notifications are never able to be viewed because it says I’m not following the artist who literally just sent me a notification. Not so impressed with the update, please fix it, I didn’t know that One of my favorite bands announced a spring tour in my city until the day after the announcement, when i scrolled past it on Twitter. Please fix Bandsintown I have loved and used it for so long. 5 stars before the update.

It’s good for getting tickets to go to the concert

2022-11-27

It’s good for when you are looking for a concert to go to and it gives you places/hotels you can stay in, what I have noticed is that many artist play @ the forum. Bandsintown also gives you options for example if you are interested in going you can press “interested” button and if you are for sure going you can press the “going” button there is also a “ticket” button to look at the available seats there are. It gives different seating options for many different prices. For example I am interested in going to the Niall Horan concert at the Forum and it gave me the date, time and place. I could also recommend that artist to do a concert where I want for example: Los Angeles. It depends where you live because it will give you concerts near you.
Your truly, a person that uses Bandsintown :)

Wish I could track multiple cities

2022-12-28

Wish I could switch between cities a little easier—like I do with my weather app. I travel to different cities and countries and would like notifications of when my favorite artists are going to be in, say, Vegas or LA or Chicago. Even though I don’t live in those cities, I might like to plan a trip around my favorite artists. Too often I am taking a look at a favorite artist and notice that they were performing in a completely different region and I could have attended. Don’t have enough time to go through each artist’s concert dates for all the cities I am interested in. Addressing this would make a great app even better!

Great idea, a bit buggy

2023-01-29

App has so many bands connected. Push notifications are great. Kudos. However, Bandsintown doesn't refresh well when changing locations, following new bands. App needs to be restarted before it will pick up your changes. If you can handle these issues, you've got a wonderful tool in your pocket.
New ideas for the team:
Search radius expands beyond 150 miles (would like to have two large cities in my search scope, not just one).
And allow specific date searches (say I'm going on a trip in 3 months and want to know who's playing in that town... I shouldn't have to scroll through the next 3 months to see the 1 week I want)

Sooo much better than Songkick

2023-03-02

After a mediocre experience w Songkick, this app is a breath of fresh air! Shortcuts to listen to artists is very useful. Automated scanning works if Bandsintown tells you *where* it got it from and Bandsintown pops up a summary to uncheck recent artists scanned every so often. Being able to mark a show “maybe” & have an ordered list (RSVPs) of shows coming up works well (not to mention it’s super useful it publishes them to yr calendar)

My only gripe (and big enough to dock a star) is events are missing and even after reporting them, still don’t show up (at least temporarily put them in our RSVP list until you verify it!). I also noticed today, Songkick appears to get event announcements sooner - thus I won’t be deleting Songkick just yet...

Not necessarily the fastest, but it is convenient.

2023-03-31

I like getting notifications announcing when my favorite performers are coming... but whenever I contact a specific friend of mine about a show, not only is he already aware of it, he sometimes already has tickets. (Which begs the question, why didn’t he tell me about it?) Other than missing some presale discounts, it hasn’t really mattered though.
It asks me to login to my iTunes far too often and I wish there was a way I could select Recommend Artists that I don’t like so I stop receiving information about them... but that’s all I can really complain about. Solid overall. It certainly beats the disappointment of finding out about a show after it already happened.

Keeps me in “the Loop”

2023-05-02

Living in a Metropolitan area is great; especially if you enjoy live entertainment, right? Well, daily life moves fast and before you know it, you lose track of a lot of great live shows that blow through town. Then, I gotta hear about what a great show I missed from someone’s girlfriend who just happened to be at the venue and blah, bl-blah, bl-blah. But with this app I stay in “the Loop” when it comes to hearing about great bands coming to town! By accessing the music on my phone app, this app tags artists I like; genres I prefer, and venues I favor and immediately notifies me of upcoming shows I won’t want to miss. These days, my family and I see about two-dozen live shows a year from epic bands!! Accolades go out to this app! Keep up the great work! - Dr. Robert

Amazing app. 💗🙌🏼

2023-06-02

I’ve had Bandsintown for years now and it has honestly never failed me. It’s on top of everything I could ever ask for and purchasing tickets through them has always been so quick and easy. It tracks all of my favorite artists; when and where they’ll be near me. Right now I just purchased tickets through Bandsintown after having so many issues through SeatGeek and other resell apps. this app gives you great deals, detailed info, and overall the best options you can get for purchasing tickets to any concert. Bandsintown always saves the day. HIGHLY recommend if you always go to shows/concerts on the regular.

Great!

2023-07-04

I am really greatful to have Bandsintown, anytime I am looking to go out for a concert I open it up and almost always find something interesting. I think they do pretty well for lesser known bands too. I like that sometimes they have the ticket prices available within Bandsintown , I would like to see that more often though. Through Facebook it has all my favorite bands listed, and I can track my top favorite bands. You can search bands, locations, and events. Even see the line up for the show. RSVP, and comment within Bandsintown to connect with other people going to that show. Thanks this app!

It’s A Total Assistant

2023-08-04

this app provides details and features I’ve not noticed in other apps. I’m able to get who and when, of course, but I’m able to see more than that on this app. It’s so great to view the seating at the venue. I enjoying listening to the artist’s music samples, or sending them a request to visit my town. The option to update my calendar is seamless - a favorite thing! Artists tours info, ticket purchases, sound bits, directions, and more are helpful uses for most audiences. I guess I could recommend an option to listen to an artist on their latest podcast interviews. I appreciate this app as is.

Hands down, then up for high fives, best app

2023-09-05

Wow. Great job on this you all. The biggest thing is having the best platform to connect artists with fans. I use it to discover new artists and I have a good story about that. I like how we now have a way to listen to bands, but it would be nice to see what genre they are beforehand. Also I have Apple Music and whenever I clicked to play it would just say, “You are already a user of Apple Music” Also I have a problem looking shows up by venue. I’d really like to be in the know about your app. I just subscribed to the manager version because I am a music promoter. It would be my pleasure to give my two cents on development!!!

The ultimate app for fans of live music!

2023-10-07

Updating a review from a while back to praise how well Bandsintown has adapted to the pandemic. Now you can find dates and times for live streams from your favorite artists. It scans the libraries of all your music libraries, and is provides info on both the superstars and performers with small followings. If you like live music, you’ll love Bandsintown! Share who's going to see what and buy tickets through Bandsintown . Smooth integration with Twitter, Facebook, and most venues and ticket vendors. Get your friends to join and see what they’re interested in.

Can't recommend enough!

2023-11-07

I have been using Bandsintown for at least a couple of years now. I recommend it to every music lover I know in every city I go to! I travel a lot for work and I'm always checking Bandsintown to see what shows are going on. I love how it has evolved to include date ranges. The mileage range is a huge plus, since I live in a small border town that doesn't get much action. Bandsintown lets me see who's on tour that I otherwise wouldn't have noticed, since most don't come to my city. It also allows me to plan for future travel, and dream a little (Rancid in Paris perhaps?)

Bands In Town

2023-12-09

This is a phenomenal app. A lot of times apps are kind of lame. Not up to date, old content etc. Bandsintown is ON IT. All the amazing shows I've seen this summer are because of Bandsintown. It will notify me who's coming like before the ink is dry on the band's and the venue's contract boom notification. AND I like obscure bands and local bands. It's the same for my local seen. Best app for live music ever. And, if this is important to you like me, when you purchase tix it goes to the band's preferred ticket seller. So you know you are supporting the band. And there's no need for a ticket broker because Bandsintown provides the earliest notification for yours and the band's and the venue's shows. peace 🙏🏽🙂🕉

Learn of ticket sales

2024-01-09

I have been able to buy tickets to show I would normally miss because I learn of these shows before they go on sale because of Bandsintown sending me notification.

If you want to buy tickets through Bandsintown , make sure the place where the tickets are purchased has the correct info. I just got tickets to Art Garfunkel. The Borgata web site had no info of this sale. I was able to call and get the tickets. The web site had wrong credit card info, so I wasn't able to process online.

I love Bandsintown and I find it very helpful. This summer will be known as the summer of concerts because of Bandsintown!

Forced app download to login.

2024-11-15

Through the web browser the only login possible is through Facebook. Nobody in late ‘19 uses that anymore and either way, I don’t feel like giving them all my personal info. I always keep sign ups anonymously email. Figures the only way to login that way now is to download Bandsintown which is bs. This isn’t even the same as it used to be and went downhill. I’m moving back to Songkick and Live Nation. Invasion of privacy and greedy for demanding unwanted downloads.

Update: found out it was even worse when I tried to find high demand tickets, just to wait in line for a que to still either force me to login first or select 5 minimum artists to track followed by other information and email confirmation. I understand this is a protection from bots, and the waiting line ia from a high volume of traffic but the website link is completely bugged out on desktop and Bandsintown forces you in every direction not to buy tickets. If you're new you would have to find out for yourself but I've used this "service" for over 5 years now and it keeps declining after every "update". I literally had to use one of their competitors, Live Nation and even their website had a separate major issue but still wasn't as bad as this. The artist's website immediately directed to this one, but this proves nothing beats ol' Ticketmaster or something.

Christy
2021-10-16

First of all, there is no number to call when you show to the wrong venue (along with many other people who used them). But, after finally getting email back from them, they even admitted, THEY are not responsible for what is posted on their site and only offer an apology. $250 down the drain because I did not check THEIR accuracy.

Traci Hunter
2021-08-18

Watch out for the hidden fees!! They cancel a concert and you don’t get the fees back…I have an email in to the tour manager of the concert I was supposed to attend…there is absolutely no mention of the supposed concert on his official website at all…that’s seems a little suspicious to me…will find out soon hopefully



Is Bandsintown Safe? 🤗🙏


Yes. Bandsintown - Concert Tickets is very safe to use. This is based on our NLP (Natural language processing) analysis of over 43,476 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Bandsintown Is 70.7/100.


Is Bandsintown Legit? 💯


Yes. Bandsintown - Concert Tickets is a totally legit app. This conclusion was arrived at by running over 43,476 Bandsintown - Concert Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bandsintown Is 96.7/100..


Is Bandsintown - Concert Tickets not working? 🚨


Bandsintown - Concert Tickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Bandsintown - Concert Tickets? Post a Review




Features

- Discover concerts, festivals, and venues worldwide

- Follow your favorite artists or sync services like Spotify and Apple Music

- Receive alerts when your favorite artists announce shows near you

- Request a tour stop in your town

- Set reminders for upcoming shows

- Get tickets from official sellers

- Read reviews before attending a show

- Find new artists and events based on your taste

- 100% free with no hidden fees

- Trusted by 72 million live music fans worldwide

- Available on iOS and Android

- Website and social media pages for additional information and updates

- Email support for bugs, crashes, and feedback

- Privacy policy and terms of use provided

  Customer Service/Support
Developer:
Bandsintown Inc.