Are you having issues? Select the issue you are having below and provide feedback to Citymapper.
- Times are often much longer than it takes to actually travel
Not catching up when waljing
I can’t plan a trip for tomorrow. It will only allow me to plan a trip that leaves now.
Widgets not appearing in widgets drawer. Android 11
Search not working
How do I turn off cittymapper after The trip is over. I have an iPhone 13. Thanks.
App crashes when I try to load an offline WALKING trip. A tube trip loads okay.
Keep getting the message start is outside Bristol and Cardiff ???
Was using Citymapper this afternoon but at one point it stopped opening when I pressed on the icon. What should I do to fix it?
Just loaded the app for my son. Clicked start and just get a green screen
Complete guide to troubleshoot Citymapper app on iOS and Android devices. Solve all Citymapper app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citymapper Limited, developers of Citymapper.
Contact e-Mail: support@citymapper.com
FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips. * "This is my favorite transit app. I really appreciate the Uber integration". * "Only way to get around NYC and Chicago. Easy and accurate. * "I love it. * "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc. EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within Citymapper . GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. + Many more worldwide! PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. Instantly compare your travel options in real-time across all transport modes globally! See the full list and vote for the next one in Citymapper or at app. Full-featured and a breeze to use. KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@this app.