GSN Casino Reviews

This is an update to my original review in December. Folks don't waste your money, it has only gotten worse I was assured if I sent in screenshots I would be compensated they have only replaced half.....millions and millions of tokens still owed. This past weekend was the big billion challenge that is a purchase was made you would be rewarded with tokens, received nothing and as usual no response. I will never spend another dime here. Complete rip off and sub standard customer service. I am a platinum member and thought it would make a difference, well it doesn't matter. (End of follow up review...be warned folks!)I have played this games for years and have enjoyed it. So I started buying tokens and there is where the enjoyment stops. I play in the tournaments and if the tournaments end with free spins the tokens get added for a few seconds and are then removed. Does anybody have this experience? I have lost literally millions and millions of tokens. Sometimes they replace them mostly they don't . They make it seem like you are just trying to get free tokens and sooo not true. I just want what I earned. They want proof and pictures and I sent the pics and no response from them and that was a 66,600,000 loss of tokens. I have in all honesty lost ten times that in tokens and I am lucky if they replaced a tenth of that amount. My patience and good nature are done. At least respond.

***UPDATED SEPT 2020***I have been playing these games for more years than I can even remember. Now you have locks on the games I used to play regularly, that I can’t now. There should be an option to pay for GSNCasino a one time fee so that you can have access to all the games.

**UPDATED** As I enjoyed your very generic response, I’m not interested in doing challenges or all the other options you mentioned to get tokens. Let me have something fun (like spin the wheel) or something else. What I want is to be able to enjoy the games as I did before. I would have gladly paid 5.99 Or something like that to buy GSNCasino , and still keep playing without losing all my tokens. Maybe that is something you should look forward to in the future.***. PS DO YOU EVEN READ THESE! I’ve had GSN for years, and I loved it! You could be entertained for hours, and always have a nice balance when you returned next time. Now it is IMPOSSIBLE to win anything! If I want to play, I have to keep visiting the hour bonus that is offered which is a joke. I see many of the reviews have similar complaints. Rest assure they will not go back to the old format. I can’t enjoy the games when I can’t win tokens to play. Because I do enjoy them so much, I keep going back. Nothing ever changes, so I’m removing the temptation and deleting GSNCasino .

This game used to be fun. I loved the wheel of fortune with the cities. It was pretty stingy but bearable. You would spin the wheel for your daily bonus and had a chance of a million to start off with from what I remember. Now it’s garbage. No more wheel. You get to pick a suitcase from deal or no deal and it maximum amount is 50k. LAME. You usually wind up with 2k or less. So in an attempt to have fun, I watched like 20 or more stupid commercials and had accumulated about 150k. I lost that in two minutes. YOU GUYS ARE BLOWING IT!!! Loosen the the game some and give a much larger daily bonus. ITS NOT REAL MONEY THAT YOU’RE LOSING!!! To pay for credits after seeing how fast they get eaten up would be foolish. I’ve deleted GSNCasino because it makes me frustrated. That’s the opposite of fun. Games should be fun. Thanks for answering but it’s not a losing streak. It’s every single time that I play the game. Also random or not you are very capable of making the game easier or harder. Even a Vegas machine has that option. So it’s on you to either fix it or not. It’s not cool to respond to people as if the are stupid. You totally showed zero interest in solving the problem. Matter of fact you made it very clear that will most likely remain the same. I’ll probably play it for about a week and if it doesn’t seem to have been adjusted then I’m out. Thanks

The daily bonuses is pocket change compared to all the other casino games that you would play- on average you get is about $5,000- (I’ve gotten $50 plenty of times, $50!!)the hourly bonuses is a joke-the maximum is 50,000 but you’ll be lucky to get $5,000.
There are many glitches that occur while playing the game- games will freeze during bonus rounds and will not pay out, the loading will sometimes be PAINFULLY slow- and all customer service will tell you is to delete and readd which doesn’t fix it.
The multimillionaire bonus game is completely rigged. The “plinko” ball will disappear at times, or land in the most lowest spot, and the ONE time I did get the 100 million jackpot, the ball disappeared and reappeared in the 20,000 slot- and all customer service will tell you is “sorry our app isn’t working for you! See you at the games!”
Money that you win will sometimes not add to your total if you hit the spin to play the next round.
Compared to all the other games, to purchase coins is INSANELY expensive (one casino game will give you 18 million for $1.99 and theirs is 140,00 for $1.99), and you run out quick. You don’t win at at all unless betting over 4,000 so it’s a joke. For a game that doesn’t pay out real money they sure want you to fork out your real money.

I’ve played GSN games for years and have purchased a significant amount of tokens. However, the games are getting tighter and don’t pay. Frustrating when you spend 20 bucks and can only play for 30 minutes before your broke again. Their bonus offerings are small amounts of tokens, small bets winning is very difficult. I will now only play with free coins.
A few weeks ago through a stroke of luck while playing I was able to build my tokens up to 200 million. I was playing a game with auto spin, my bet was set to 300,000...the game stopped and appeared as if it might reboot but resumed on auto spin....however..my bet had been drastically increased automatically by their system (I didn’t notice)and 3 minutes later when I checked my balance all but 8 million had been wiped out. GSN has a annoying habit of setting very high initial bets when entering a game and I always adjust them downward.
I immediately wrote to customer service, I was advised they do now restore large balances and awarded me 10 million and gave me a lecture about watching my bet....that was the last straw and I will no longer purchase tokens. For games with no real cash payout this vendor is very greedy. They have some fun games, but not worth the aggravation!

I have recent photographic proof with date and time stamps that GSN steals tokens from players accounts, and in my case MILLIONS of TOKENS on numerous occasions. I have filed numerous complaints to GSN about this issue and their position has always been less than helpful, insinuating that I have no credibility. NOW I DO!! Secondly, I have been constantly harassed by GSN employees who MONITOR PLAYER ACTIVITY. These eyes in the sky show up on the top, bottom and sides of the game screen in the form of an inverted "V". Day after day, the GSN " big brother" has watched me as I play games. It's like they are playing a game of cat and mouse with me as I watch the "V" come and go in various screen locations. This is an invasion of privacy, and IS ILLEGAL!! Thirdly, for those who have multiple devices, such as ..smartphone, tablet, and or laptop, GSN has just recently linked the tokens you have to your devices. In the past, when a player purchased tokens, those tokens applied only to the device used for the purchase. You could conceivably have different token amounts on each tablet. Recently, I was relieved of over 200 Million tokens by GSN on two devices. The next day, both devices had the same token balance, which was "0". In summary, I am in the process of obtaining a Class Action suit against GSN and also intend to bring this matter to public attention via the media. Patricia McBride

I had fun playing at first - the graphics are nice. Leveling is fairly effortless during the beginning. However, that only lasted the first two days. As more machines open up and the max betting increased, chips began going fast - it would be nice being able to bet my max more than one time before losing all my chips, but betting minimum can be just as fun (just takes *much* longer to level-up). Thankfully, there’s daily bonus chips via GSN Casino FB posts. I only snagged a few bonuses before noticing the chips weren’t crediting. But I eventually found a winning streak on my favorite machine, Precious 777, but the machine would boot me off or GSNCasino will go offline and a message will say there’s been some kind of problem and all my winnings would be gone — I’d lose hundreds of thousands of chips at a time — and this happens frequently only when I’m on a winning streaks. I was considering purchasing a chip pack, however, after having my winnings vanish, bonuses not credit, and virtually zero chips left to play with, I changed my mind will likely delete this game and try something else.

I take screenshots of my tokens when I’m done playing at night and again in the morning because there has been discrepancies in the balances. I was down 345,967,500 tokens a few days ago and the response I got back from customer service was they couldn’t find a problem and pretty much accused me of lying. Watch your token balance because something is obviously wrong with GSNCasino and no one seems to care. This has been happening for over a year to both my sister and i and we get the same response that nothing is wrong. This was the biggest loss of tokens thus far but it is usually around 2,000 to 5,000 missing. Don’t look for anyone to care if your missing tokens. This review was from over a year ago. It seems to have been fixed. GSN games have been very frustrating lately. The games don’t pay like they used to and because of that it is no longer exciting to play. I had over 9 billion tokens a month ago and now I only have 1 billion 500 million. I can’t seem to win at any of the games. It used to be fun to play but not when you continue to lose.

OK are used to love this game until July 12, 2021 I went to Kroger‘s and got a iPhone card I put $15 on it all the money I had I I brought it home put it on my phone I had credit $15 I went and hit the button for $9.99 worth of tokens and it would not let me have it so it said it that my card was declined so I would like for you to put my $15 back on my card as soon as possible it’s not that right now because I did buy some tokens that cost$1.99 I think four or five of them but you can put the rest of my money back into my account also when you took my money from my account it made my debit card overCharge end it says declined so now I have to call my bank tomorrow and get it straightened out so I’m hoping on your end you can straighten it out or someone is going through all my bank $32 overdraft charge and it’s not going to be me because I don’t have a job this is a game that I only play and I love this game so I hope you can refund my tokens as soon as possibleIf you go through my account I have been using iPhone cards here lately so this doesn’t happen to me I am sure it does again so I hope you can get it fixed because I have no more money and I love this game thank you

Your games are so tight, spend money each day, no win. Can’t even come close to winning anymore. Going to have to find different games to play. At least you could give players a 1/2 hour of fun with purchases. What is wrong with being kind, let us win a little. God Bless ♦️ We will all die soon from virus, money will be of no value to you or your family anymore. Is God going to say, you go to heaven cause you have robbed people of there money for your enjoyment?| July 2, 2020. Lost another 30 Million. You app just said something gone wrong and puff, 30 million tokens gone. Left with 60,000. Tried of being robbed of tokens, is my little bit of winning making you rich. I purchase a lot of tokens , God is going to punish you. I’m 83 years old, enjoy playing. I don’t want to be cheated. 🩸 Well, I took my Credit Card out. No more buying for me. I need more flexibility in token buying. Win/Lose Can’t just keep taking my money with no enjoyment involved. You have to let me win more so I could play more. Almost one year since I wrote in. Us old people need a little compassion. God Bless 🕊

Been playing here (on an iPad) for a couple years now and like it just fine: loads easily, rarely crashes or freezes, entertaining even w/o spending any $$$, good - increasingly great - graphics, and a wide range of games. (Especially fond of the new Video Bingo type which includes various tokens at the bottom of the card which 'float up' and earn you points independently of getting a bingo.) Only thing I don't understand is why, given all the time and effort they seem to put into developing/acquiring new games, they never put any of their new ones into the two-tiered four-game Daily Challenge, which only ever includes the same handful of familiar older games. I'm not saying make it ALL recent additions, but why not slide in ONE of your newer games every day - if only to get them some exposure and make sure us loyal but low-key players don't overlook 'em?

I enjoy the millionaire machine, it’s a time when you get enough tokens to play higher amounts. The problem is you run out of tokens and usually they don’t last one day. Then you only get them every other day. It gets tiring to wait for them and they are gone so fast. I cannot buy tokens, as that is the reason Yoru don’t want to give them out. I wish you would be able to have the millionaire machine keep running and not have to wait a day till they are available. I hoped you would make more tokens available through different games but no such ,luck.
I will have to play something else. Even when you get the chance for the million you get 20,000. That last 2 min
Hope you’ll finally going to find a way to give more tokens.i don’t have to add any information it says it all. I did not lose tokens I never get enough to play. The amount you give out does not give you enough to play for long. ThenMM gives out tokens that is not much to play with. I’m sorry to complain but feel you should understand the feelings of most people.

I’ve been playing here for several years & used to win. 6 months ago I was actually slightly over $1 Billion. In less than 6 months, I’m down to $32 million, and that’s even after buying tokens 2 separate times. I don’t bet the max ... generally $100k to $200k per spin. I normally play here 2 hours every night & a few each day of the weekend. But I’m really not enjoying it anymore because all of a sudden, I rarely win. Tonight I played Precious Gems, betting $180k tokens per spin. I would win $100k after about every 11 or 12 spins & once in a while I would get $600k... it took me about 30 min to lose $20 million. Then I got my chance at the Millionaire Drop twice & as usual, I got the minimum both times. Once my current tokens are gone, I will be too. I’m not buying any more when I don’t even win enough to keep me playing. This time it’ll be your loss ... I’ll be looking for another site to spend my time (and maybe even some money) at. If I could give you less than 1 star, I would.

The best part of GSNCasino is the high frequency of winning. It is easy to build up tokens without spending cash. And, I've bought millions of tokens for as little as $4.99 taking advantage of the daily bargain offers. Also, the sound effects and brilliant colors make these games a high sensory experience. The variety of games, from Bingo, Wheel of Fortune Slots, to Deal or No Deal Slots keep my interest and provide different scenarios within each game to make the game more exciting. I really enjoy the monthly puzzles and extra token rewards associated with Video Bingo. And I'm motivated to play the different games through the daily challenges. This GSN app provides me with hours of enjoyment with a minimum risk of losing. And I look forward to my daily bonus tokens just for opening GSNCasino . I highly recommend GSNCasino if you enjoy games of chance, revel in great sounds and colorful and realistic visuals, and excite in building up big bank accounts. Enjoy!

I have been playing GSN for years and loving it. For the past several weeks it has been very frustrating. Doesn’t matter what games you play, coins are limited in rewards. The greater amount of coins used, the fewer wins. As soon as I reduce my wager to minimal coins, success. I understand I am not going to win all the time, but to lose day in and day out, becomes aggravating. I have favorite games, Deal, both Wheel of Fortune and the Classic Wheel, Buffalo, and of course Video Bingo. (I am 74 years old and play money bingo as often as I can.) When my favorite games aren’t successful, I try some of the others, and fail to see success with those games either. Hopefully rewards will start to blossom soon. In the meantime, I will continue to play, hoping “bonuses” will appear more often. Thanks for listening.

I still love GSN games, my favorite being video bingo. I’ve loaded other bingo games, but not much fun. I’ll stick with GSN. Loaded a new bingo game today. Played a few games, then deleted. Just not challenging. Thanks for your response.

GSN Casino still my favorite. Just wish I could accumulate more coins to bet higher and more aggressively. I seem to go up, then come back down.

Great app and great customer service when it acts up. Watch your winnings to make sure you get them though! Best slots app and just like the casino. The bonuses on the buffalo, aquarium fish game, and vegas wheel of fortune pay great on odd # days. That's straight from customer service rep. Really awesome people. The downside is you get on loosing streaks right after big wins. Especially the aquarium game. Bonus came one time and hit huge. But never again. After you hit big your setting automatically change to a larger bet. Watch for that. That's what gets you! If you hit a huge jackpot get out of that game and play another.

GSNCasino is awesome cause their customer service people give you tokens when the game screws up. Watch to make sure your jackpots get added. If they don't, and that happens a lot, then send an email to Customer service and they'll look it up and give you your tokens back plus extra for the trouble. And you do win huge jackpots once in awhile. The buffalo game and the Vegas wheel of fortune pays the most out. But only if you bet 10 thousand at a time. Buffalo slot is awesome! When you get in the bonus it keeps going! I won 2million on a bonus that just kept triggering for hours. I was told it was a glitch but they let me keep the tokens plus 10 thousand more for being stuck. And they track what you win so if you win huge, you lose huge. The new bug fix is supposed to make the jackpots not pay as much! FYI. Good luck! Have fun.

I enjoy playing GSN casino slots online, however I really wish GSNCasino was much more generous with their coins to play with! I recently discovered my new joy from playing this Deal or No Deal WILDS casino game including the fiery 7, just to name my favorites, but it would be a generous improvement if players could obtain more free coins especially when the “free ads” are watched! I also think another upgrade should be some kind of a daily log in as well. This would be an incentive for all players to enjoy more time accessing GSNCasino! I’m still confused why more free coins are NOT obtained after completing the videos to receive your free coins!Speaking personally, I would log in much more than already do Improving GSNCasino with some of the ideas listed would greatly increase the amount of time including users accessing your app GREATLY! Thank you for all your time including your consideration with the improvements I have listed for your app...

Love the game, staff help was great when I needed help. Now about the idiot that keeps changing amounts of point you can purchase on different times and days. When you know who purchases points often, then reward them. Why not try a blue light special and give all players a bonus often. I am not complaining about the cost of points, but the fluctuating between 90 and 130 million points for $99. is crazy. I know this is a business, but all businesses give “old lady discounts!” You know you have a captive audience when the player is no longer mobile, all of us would rather be in Las Vegas than in bed or lounge chairs! AND that dumb point machine, does it ever hit more than 3,000 prize points? Do I feel better by adding a complaint? Not really, but I sure would like to talk to the boss!!!
I would give this game a five star rating, except I couldn’t win enough to play, just bought points. So now I would give it no stars. Loved the game, just to expensive.

Well I am back, was getting to costly, Love the game! But be careful, I’Ts ADDICTIVE!

You removed the game I have been playing for years. Very disappointed thanks a lot. Took away the free
points for watching ads. Too bad. I just won’t get to play as often. Sorry to see this. Very disappointed. You took away my evenings of enjoyment. Will probably end up deleting GSNCasino and finding a new one after 10 yearsall your games are fixed. Stingy with your points worse every day. Nothing has change dthings still the same get to win everyone in a whiletaken away the free points. Thanknothing has really chan. Better than it was. I had to delete GSNCasino from my iPad to gain room. So now have to start over. Most of the games I had open to play. Now nothing. I have been playing these games for years now no free points no nothing. Very disappoin. Offer points any more. Sure has changed. Not enjoying my more. ALREADY HAVE A ACCOUNT. PLEASE FIX IT. ThANK YOU. PLEASE. I’ve had one for years. Do not want to start over again!,,!!!

Downloaded back in 2005. Have had a few problems but they were normally and quickly fixed to my satisfaction. I play almost daily. At times it has become a problem. The family will say I’m addicted, better this then something dangerous. I try to not allow it to take over my life. I also credit GSNCasino for helping me to deal with my depression. When the world seems to be collapsing all around me. These games, especially “American Buffalos”, my favorite from day one, help me to play and deal with what ever is bothering me. With their help I can usually, not always to be honest, pull myself out of that black hole.
I don’t play aggressively with my coins. I consider them my money and play accordingly. When I run out I will just get the free coins, until I had enough to start playing again. Today I can in 2nd in a tournament. I never expected to ever win anything. I recommend GSNCasino to everyone. I have had many many years of pleasure. Coming in 2nd on this tournament is the cherry on top. Thank you to those who have developed and worked to bring this game to us. I am very greatful too be able to play on it. It is one of, if not, the best gambling game.

My attitude has gotten worst since this AM I have played my favorite game, American Buffalo, and have lost 70 percent of my stash with only two decent spins…..boring and annoying!!! If I could give you a zero, I would. I have upped my bet in this game to get more action in the new pins game. To start with all my pin winnings we’re going to points in the 25 or so categories. Now only 1 of 3 makesets let’s it and the other two go to a category that is worthless and are wasted. Give me a game that makes sense! New remarks…….bought 4.2 million tokens this am. Lost them all by the afternoon. This was with modest bets of 5,000 to 10,000 tokens. Got zero big wins and only a couple of 8 free spins which also got me very little tokens. Played American Buffalo……pls do not make this game so tight, it used to be my favorite. I’m done for awhile as I only have 30,000 tokens left!!! New………I get bonus tokens from MM. the four game cycle gets me some free points for my stash. Lately it has not been resetting. With the American Buffalo game being so tight (see above) I need the freebies. Used to love your game, but they are underperforming! How many levels are there in the bingo heart game…….I’m up to 55 hits before I get the bonus. And it’s 3 times 55 before I get serious tokens! Takes lotsa games to score!!

GSN’s Wheel of Fortune has been a go to game in general, especially over the weekends, and I enjoyed playing. We bought tokens at times, and that’s been a mistake. I’ve avoided rating this game/app for a long time, but this recent round of “no payouts” (taking my tokens) was the final straw. Once you make any substantial progress, the game goes for extremely long periods with little to no payouts. The wheel only stops on the low amounts, the Free Play is like “no pay” and the envelopes come less frequently or rarely at all, not to mention you seldom align any of the cities. If you do, it’s just 3, so the payout is insignificant. This game is programmed, so that’s not the same as “chance”. Thus, it’s designed to NOT payout. If you make any progress on a given day, just get ready to see all of your tokens suddenly disappear later that day or over the next couple of days (basically, whenever you play again) because you will spin, but the reward is never coming. But hey, if you buy more tokens, you might win a little, then the game will give you nothing.

NOT Impressed! > I had built up several MILLION tokens before I logged off for the night and this morning > I had Less than 1000 !! WHERE ARE MY TOKENS! > NOT impressed!

I have been playing lucky pins and it will end today. Do you win something based on how may pins you have collected? I see there is a Hugh jackpot for getting everything…but what payout for getting most?