Contact SonicWall Support
Company Name: SonicWall Inc.
About: SonicWall Mobile Connect™ provides users full network-level access to
corporate and academic resources over encrypted SSL VPN connections. The client
provides anytime, anywhere access to critical applications such as email,
virtual desktop sessions and other macOS applications.
SonicWall Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SonicWall Inc.
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E-Mail: [email protected]
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Privacy Policy: https://www.sonicwall.com/legal/privacy-statement/
Developer: SonicWall Cloud
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3 Most reported problems 😔💔
Ongoing issue with VPN over IPv6
by Ktol77
If you use the app with T-Mobile as your cell data provider (because they adopted IPv6) , once VPN is established you can’t RDP connect to any local host using IPv4 IP address, ONLY using hostname. And for that to work you need to add rules for NETBIOS traffic from sslvpn to lan.
I have reported this issue to SonicWall 2 YEARS (!!!) ago, was told they are aware and promised it will be fixed within next release yet it still doesn’t work.
We’ve been loyal SonicWall customer for many years, deployed their appliances to many clients, but sometime it makes me wondering why Dell got rid of SonicWall brand so quickly after acquiring it few years back...
Absolutely awful, killed a great app with this version
by IOS 11 Fix Please
MobileConnect has been fantastic for many years, it just worked.
This version is broken beyond belief, the ability to toggle VPN under settings is borked, and more importantly VPN DNS servers are no longer being used. When I attempt a lookup of a split DNS intranet site I’m getting the public IP! Internal server names are now resolving as null.
Really wish I could downgrade to the previous version...
Connects but won’t load
by T&F Johnson
Ever since they came out with the newest update for the app it will say connected but the page won’t load. Not helpful when your trying to run a building as a facilities manager. The previous version worked fine anytime I needed it. They need to update their software so it’s compatible with iOS 16.2.
Have a Problem with SonicWall Mobile Connect? Report Issue
Why should I report an Issue with SonicWall Mobile Connect?
- Pulling issues faced by users like you is a good way to draw attention of SonicWall Mobile Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SonicWall Mobile Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SonicWall Mobile Connect.
