Contact My Sunrise

Contact My Sunrise Support


Company Name:

About: The My Sunrise app makes your life easier: All your bills, personal information,
subscription and usage in one app. Always at hand when you need it.


 
  2026-04-27

My Sunrise Customer Service 💢

Hard-to-find customer service info can be a red flag. Is My Sunrise Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sunrise UPC GmbH



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Sunrise Website

Privacy Policy: https://www.sunrise.ch/de/privatkunden/hilfe/sonstige-hilfe/rechtliches/datenschutzerklaerung.html

Developer: Sunrise GmbH





Can I trust My Sunrise app?

Protect your data and wallet. We investigate the developer's website (Sunrise.ch), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.4 out of 5

Can’t pay a bill

2025-10-13

by Claudy A

Everytime I try to pay a bill with a valid card, it says “The transaction was unsuccessful”. Very annoying. I shouldn’t have to visit Sunrise in person to pay my bills and get an extra fee because of that.

Too many unsolicited ads

2025-10-14

by R1 7768

I keep getting ads even though I have requested not to. They need to do a better job respecting their customers or they will leave.

No support

2025-10-15

by Nathgilson

Only support is by phone, takes a while, chat doesn't work




Have a Problem with My Sunrise? Report Issue




Why should I report an Issue with My Sunrise?

  1. Pulling issues faced by users like you is a good way to draw attention of My Sunrise to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Sunrise customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Sunrise.


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