taxi.eu Reviews

taxi eu Reviews

Published by on 2026-01-26

🏷️ About: Taxi.eu is a taxi app that unites taxi providers in Europe's biggest taxi community. It offers more than 62,000 taxis in over 100 cities across 13 countries. The app provides a fast, easy, and reliable way to reach your destination.


       


Is taxi eu Safe to Use?

We Investigate the app owner's website (Taxi.eu), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
53.7%

🫥 Neutral
45.5%

🤬 Negative experience
0.8%

~ from Justuseapp.com NLP analysis of 106 combined software reviews.

Is taxi eu Safe?
taxi.eu is very safe to use.
98.5/100

  Safety Analysis »»

Is taxi eu Legit?
taxi.eu looks authentic and legitimate.
182.1/100



Summary of Customer Reviews (Takeaways): 💎

- Quick and efficient service in Berlin and Zurich

- Ability to rate drivers

- Easy to use and install

- Clean and friendly drivers



Read 21 Customer Service Reviews 😠💢

3.5 out of 5
Does not work in Salzburg

Tried it three times. Never got me a taxi. Worst app. No wonder why Uber succeeds!

Won’t take a credit card

App won’t take credit card.
Driver won’t take payment from app either. Used to get riders only. He said rates are completely wrong. From what I saw, I actually agree.

Not reliable

Terrible experience this morning. Point showed up correctly on map, Taxi said it was arriving in one minute, I walked outside. Waiting, waiting. Get a call 7 minutes later from central dispatch asking me my address. I tell them the corner I am standing at (exactly the same point indicated on the map of that app). They say okay. Another 7-8 minutes pass, another call. I tell them my address again. Another 5 minutes, I give up and start moving to hail down a cab since I am late to my meeting, find the taxi driver waiting at the wrong intersection. He takes me to my location, and then demands that I pay him an extra 6 euros for his waiting around (as though that is my fault!), then when I refuse to pay threatens to call the police. Terrible service, terrible results, terrible with extra costs for terrible service. Will never use taxieu again and strongly recommend no one else use it.

A lie!

We requested a ride, got the price. Got in the taxi and the meter ran up every minute. It DOUBLED what we thought we were paying and the driver didnt speak english. When I called the “service number” in taxieu , they advised they didnt even work for them. Had no idea what it was. And theres no way to see where you are because taxieu freezes.

Can’t register

Can’t register with a US phone number with error message saying SMS can’t be sent to that number. So tourists need local phone number to use I guess.

Verification SMS does not arrive

I have an American telephone number. To verify a telephone number taxieu uses SMS/text messages. I tried countless times to verify my number—both in the US and in Europe— but I never received the registration SMS. There is no other way to register. Developers: Please fix your app!!

Too difficult to get started

Got warning messages in German even though I selected English. Help screen is too small to read clearly and not scaleable. Appeared to want some sort of payment to get started. No point in wasting my time on an apparently junk App so I quickly deleted it.

Cannot Book A Ride

Tried taxieu during a trip to Paris during the Metro strike. Seems to work fine until I actually tried to book a ride. Every time I simply get “Error”, and cannot actuall get a ride booked. This might be a good alternative to Uber if only it worked.

Sadly not a good app

I felt bad for the divers I could not connect with. GPS is inaccurate. Gives you misleading arrival times. Sometimes never gets beyond "Processing" requests.
Maybe is not app fault, but network, but either way a disappointment.

Leave plenty of time!

taxieu is great and I’m not sure why but the taxing driver was a kilometer away from our house waiting and there was no way to call her. We had just called another taxi when she showed up 20 minutes late! The idea of taxieu is good but I wouldn’t trust again to get to the airport on time.
On the plus side, one she showed up, our driver was very nice and the taxi was spotless.

Do not translate street names - confusion!

taxieu worked very well until it started automatically translating words 'gasse' into alley. This has caused confusion for taxi firms, resulting in delayed taxis. Please fix this, as right now I have to use alternatives.

Not user friendly

I say I want to keep signed in and it keeps logging me out

App not very reliable

3 of the last 4 taxis ordered in Karlsruhe with taxieu showed the taxi approaching, at the pickup address and then on the way to my destination without the taxi being at my location. When I call dispatch the taxi that they send ends up being the original taxi I saw “approaching”. I can see the taxi number in taxieu so I know it’s the same taxi. I’m not enjoying having to call dispatch to repeat an order. I only started having this problem late January- recent app update?

Payments not supported

taxieu is clunky and inelegant. Made me stop taking local taxis and switch over to uber

Just works! Quite buggy and feature incomplete

Payment options only works in Berlin it seems. Lots of error messages and takes me often out of the screen I was in previously

Needs more work.

Once chosen the credit card you would expect that you do t need anything else.
But you have to do more manual work rather than payment in cash.

Taxi APP Met My Needs

I used taxieu in Zurich for the first time and was mostly happy with the results. I was more independent from hotels and locals to get me a taxi with my lack of good language skills for everyone. I found taxieu almost used the competitor I use in the USA but decided to try this. It was easy to install, somewhat east to get the addresses recognized and the driver arrived in the time frame committed. I went from the hotel with a hotel derived taxi and it was cheaper for the same route over this taxi called in taxieu. I am not sure if he was as direct. The other taxi double charged me and this one through taxieu didn't. So overall I am pleased and will compare taxis a few times with taxieu to decide.

Taxi in Paris

A little trouble with cancellation of our first ride, but after that it was okay.

Easy to use

I just downloaded taxieu today and use it
In Germany
Very easy to use
Very simple
Very efficient

Works quicker than calling

Works fine in Berlin, much quicker than calling the service center for taxis. It's also great to be able to rate the driver. It was a bit difficult to find on the interface how to rate at a later time.

Not as complete as some competitors

First time using taxieu. Setting up my account and connecting to a driver were remarkably easy. Hard to identify which taxi was mine without a cab # or vehicle license #. Driver also told me I could not use taxieu to pay - I had to use my credit card on site. Not sure the advantage over just finding a cab on the street...



Is taxi eu Safe? 🙏

taxi.eu is very safe to use. JustUseApp Safety Score for taxi eu is 98.5/100.
This assessment is based on our NLP analysis of 106 user reviews. Combined with the app store average rating of 3.5/5.

Safety Analysis

53.7% of users say app is safe 👍
53.7%

32.6% of users say app is risky 🚨
32.6%

13.7% of users have some concerns ⚠️
13.7%


Is taxi eu Legit? 💯

taxi.eu looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for taxi eu is 182.1/100 .
This conclusion is based on analysis of 106 user reviews.

🔏 Privacy & Data Safety

taxi eu collected the following data from you:

  • Data Linked to You:
    • Location
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with taxi.eu? Post a Review




Features

- Access to more than 62,000 taxis in over 100 cities across 13 countries

- Estimate fare displayed upon entering destination address

- Option to select a taxi according to your preferences

- Ability to track the taxi on its way to you

- Cashless payment through the app

- Option to rate your ride and provide feedback to improve taxi services

- Access to customer service for personal requests or inquiries.

  Contact Support
Developer:
fms Datenfunk GmbH

Contact e-Mail:

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