taxi.eu Reviews

taxi.eu Reviews

Published by on 2024-07-22

🏷️ About: Taxi.eu is a taxi app that unites taxi providers in Europe's biggest taxi community. It offers more than 62,000 taxis in over 100 cities across 13 countries. The app provides a fast, easy, and reliable way to reach your destination.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.8%

😎👌🔥 Positive experience
40.9%

🙄💅🫥 Neutral
16.3%

~ from Justuseapp.com NLP analysis of 95 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and efficient service in Berlin and Zurich

- Ability to rate drivers

- Easy to use and install

- Clean and friendly drivers



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.5 out of 5

Does not work in Salzburg

2022-05-21

Tried it three times. Never got me a taxi. Worst app. No wonder why Uber succeeds!

Won’t take a credit card

2022-06-22

App won’t take credit card.
Driver won’t take payment from app either. Used to get riders only. He said rates are completely wrong. From what I saw, I actually agree.

Not reliable

2022-07-23

Terrible experience this morning. Point showed up correctly on map, Taxi said it was arriving in one minute, I walked outside. Waiting, waiting. Get a call 7 minutes later from central dispatch asking me my address. I tell them the corner I am standing at (exactly the same point indicated on the map of that app). They say okay. Another 7-8 minutes pass, another call. I tell them my address again. Another 5 minutes, I give up and start moving to hail down a cab since I am late to my meeting, find the taxi driver waiting at the wrong intersection. He takes me to my location, and then demands that I pay him an extra 6 euros for his waiting around (as though that is my fault!), then when I refuse to pay threatens to call the police. Terrible service, terrible results, terrible with extra costs for terrible service. Will never use taxieu again and strongly recommend no one else use it.

A lie!

2022-08-24

We requested a ride, got the price. Got in the taxi and the meter ran up every minute. It DOUBLED what we thought we were paying and the driver didnt speak english. When I called the “service number” in taxieu , they advised they didnt even work for them. Had no idea what it was. And theres no way to see where you are because taxieu freezes.

Can’t register

2022-09-25

Can’t register with a US phone number with error message saying SMS can’t be sent to that number. So tourists need local phone number to use I guess.

Verification SMS does not arrive

2022-10-26

I have an American telephone number. To verify a telephone number taxieu uses SMS/text messages. I tried countless times to verify my number—both in the US and in Europe— but I never received the registration SMS. There is no other way to register. Developers: Please fix your app!!

Too difficult to get started

2022-11-27

Got warning messages in German even though I selected English. Help screen is too small to read clearly and not scaleable. Appeared to want some sort of payment to get started. No point in wasting my time on an apparently junk App so I quickly deleted it.

Cannot Book A Ride

2022-12-28

Tried taxieu during a trip to Paris during the Metro strike. Seems to work fine until I actually tried to book a ride. Every time I simply get “Error”, and cannot actuall get a ride booked. This might be a good alternative to Uber if only it worked.

Sadly not a good app

2023-01-29

I felt bad for the divers I could not connect with. GPS is inaccurate. Gives you misleading arrival times. Sometimes never gets beyond "Processing" requests.
Maybe is not app fault, but network, but either way a disappointment.

Leave plenty of time!

2023-03-02

taxieu is great and I’m not sure why but the taxing driver was a kilometer away from our house waiting and there was no way to call her. We had just called another taxi when she showed up 20 minutes late! The idea of taxieu is good but I wouldn’t trust again to get to the airport on time.
On the plus side, one she showed up, our driver was very nice and the taxi was spotless.

Do not translate street names - confusion!

2023-03-31

taxieu worked very well until it started automatically translating words 'gasse' into alley. This has caused confusion for taxi firms, resulting in delayed taxis. Please fix this, as right now I have to use alternatives.

Not user friendly

2023-05-02

I say I want to keep signed in and it keeps logging me out

App not very reliable

2023-06-02

3 of the last 4 taxis ordered in Karlsruhe with taxieu showed the taxi approaching, at the pickup address and then on the way to my destination without the taxi being at my location. When I call dispatch the taxi that they send ends up being the original taxi I saw “approaching”. I can see the taxi number in taxieu so I know it’s the same taxi. I’m not enjoying having to call dispatch to repeat an order. I only started having this problem late January- recent app update?

Payments not supported

2023-07-04

taxieu is clunky and inelegant. Made me stop taking local taxis and switch over to uber

Just works! Quite buggy and feature incomplete

2023-08-04

Payment options only works in Berlin it seems. Lots of error messages and takes me often out of the screen I was in previously

Needs more work.

2023-09-05

Once chosen the credit card you would expect that you do t need anything else.
But you have to do more manual work rather than payment in cash.

Taxi APP Met My Needs

2023-10-07

I used taxieu in Zurich for the first time and was mostly happy with the results. I was more independent from hotels and locals to get me a taxi with my lack of good language skills for everyone. I found taxieu almost used the competitor I use in the USA but decided to try this. It was easy to install, somewhat east to get the addresses recognized and the driver arrived in the time frame committed. I went from the hotel with a hotel derived taxi and it was cheaper for the same route over this taxi called in taxieu. I am not sure if he was as direct. The other taxi double charged me and this one through taxieu didn't. So overall I am pleased and will compare taxis a few times with taxieu to decide.

Taxi in Paris

2023-11-07

A little trouble with cancellation of our first ride, but after that it was okay.

Easy to use

2023-12-09

I just downloaded taxieu today and use it
In Germany
Very easy to use
Very simple
Very efficient

Works quicker than calling

2024-01-09

Works fine in Berlin, much quicker than calling the service center for taxis. It's also great to be able to rate the driver. It was a bit difficult to find on the interface how to rate at a later time.

Not as complete as some competitors

2024-12-17

First time using taxieu. Setting up my account and connecting to a driver were remarkably easy. Hard to identify which taxi was mine without a cab # or vehicle license #. Driver also told me I could not use taxieu to pay - I had to use my credit card on site. Not sure the advantage over just finding a cab on the street...



Is taxi eu Safe? 🤗🙏


Yes. taxi.eu is very safe to use. This is based on our NLP (Natural language processing) analysis of over 95 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for taxi eu Is 48.9/100.


Is taxi eu Legit? 💯


Yes. taxi.eu is a totally legit app. This conclusion was arrived at by running over 95 taxi.eu User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for taxi eu Is 68.4/100..


Is taxi.eu not working? 🚨


taxi.eu works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with taxi.eu? Post a Review




Features

- Access to more than 62,000 taxis in over 100 cities across 13 countries

- Estimate fare displayed upon entering destination address

- Option to select a taxi according to your preferences

- Ability to track the taxi on its way to you

- Cashless payment through the app

- Option to rate your ride and provide feedback to improve taxi services

- Access to customer service for personal requests or inquiries.

  Customer Service/Support
Developer:
fms Datenfunk GmbH

Contact e-Mail:

Website: