🏷️ About:
Taxi.eu is a taxi app that unites taxi providers in Europe's biggest taxi community. It offers more than 62,000 taxis in over 100 cities across 13 countries. The app provides a fast, easy, and reliable way to reach your destination.
- Quick and efficient service in Berlin and Zurich
- Ability to rate drivers
- Easy to use and install
- Clean and friendly drivers
Read 21 Customer Service Reviews 👿🤬😡😠💢😤
3.5 out of 5
Does not work in Salzburg
2022-05-21
by TZangl
Tried it three times. Never got me a taxi. Worst app. No wonder why Uber succeeds!
Won’t take a credit card
2022-06-22
by Hum99
App won’t take credit card. Driver won’t take payment from app either. Used to get riders only. He said rates are completely wrong. From what I saw, I actually agree.
Not reliable
2022-07-23
by Jdietz21
Terrible experience this morning. Point showed up correctly on map, Taxi said it was arriving in one minute, I walked outside. Waiting, waiting. Get a call 7 minutes later from central dispatch asking me my address. I tell them the corner I am standing at (exactly the same point indicated on the map of that app). They say okay. Another 7-8 minutes pass, another call. I tell them my address again. Another 5 minutes, I give up and start moving to hail down a cab since I am late to my meeting, find the taxi driver waiting at the wrong intersection. He takes me to my location, and then demands that I pay him an extra 6 euros for his waiting around (as though that is my fault!), then when I refuse to pay threatens to call the police. Terrible service, terrible results, terrible with extra costs for terrible service. Will never use taxieu again and strongly recommend no one else use it.
A lie!
2022-08-24
by 👍🏾🤪
We requested a ride, got the price. Got in the taxi and the meter ran up every minute. It DOUBLED what we thought we were paying and the driver didnt speak english. When I called the “service number” in taxieu , they advised they didnt even work for them. Had no idea what it was. And theres no way to see where you are because taxieu freezes.
Can’t register with a US phone number with error message saying SMS can’t be sent to that number. So tourists need local phone number to use I guess.
Verification SMS does not arrive
2022-10-26
by Slug1245
I have an American telephone number. To verify a telephone number taxieu uses SMS/text messages. I tried countless times to verify my number—both in the US and in Europe— but I never received the registration SMS. There is no other way to register. Developers: Please fix your app!!
Too difficult to get started
2022-11-27
by Fenceme2
Got warning messages in German even though I selected English. Help screen is too small to read clearly and not scaleable. Appeared to want some sort of payment to get started. No point in wasting my time on an apparently junk App so I quickly deleted it.
Cannot Book A Ride
2022-12-28
by Seamus Faraday
Tried taxieu during a trip to Paris during the Metro strike. Seems to work fine until I actually tried to book a ride. Every time I simply get “Error”, and cannot actuall get a ride booked. This might be a good alternative to Uber if only it worked.
Sadly not a good app
2023-01-29
by Norawhitman
I felt bad for the divers I could not connect with. GPS is inaccurate. Gives you misleading arrival times. Sometimes never gets beyond "Processing" requests. Maybe is not app fault, but network, but either way a disappointment.
taxieu is great and I’m not sure why but the taxing driver was a kilometer away from our house waiting and there was no way to call her. We had just called another taxi when she showed up 20 minutes late! The idea of taxieu is good but I wouldn’t trust again to get to the airport on time. On the plus side, one she showed up, our driver was very nice and the taxi was spotless.
Do not translate street names - confusion!
2023-03-31
by Espaces
taxieu worked very well until it started automatically translating words 'gasse' into alley. This has caused confusion for taxi firms, resulting in delayed taxis. Please fix this, as right now I have to use alternatives.
Not user friendly
2023-05-02
by Jjilp
I say I want to keep signed in and it keeps logging me out
App not very reliable
2023-06-02
by Portiaeliot
3 of the last 4 taxis ordered in Karlsruhe with taxieu showed the taxi approaching, at the pickup address and then on the way to my destination without the taxi being at my location. When I call dispatch the taxi that they send ends up being the original taxi I saw “approaching”. I can see the taxi number in taxieu so I know it’s the same taxi. I’m not enjoying having to call dispatch to repeat an order. I only started having this problem late January- recent app update?
Payments not supported
2023-07-04
by RolfSørensen
taxieu is clunky and inelegant. Made me stop taking local taxis and switch over to uber
Payment options only works in Berlin it seems. Lots of error messages and takes me often out of the screen I was in previously
Needs more work.
2023-09-05
by NicolasTzouanos
Once chosen the credit card you would expect that you do t need anything else. But you have to do more manual work rather than payment in cash.
Taxi APP Met My Needs
2023-10-07
by MarketDriven
I used taxieu in Zurich for the first time and was mostly happy with the results. I was more independent from hotels and locals to get me a taxi with my lack of good language skills for everyone. I found taxieu almost used the competitor I use in the USA but decided to try this. It was easy to install, somewhat east to get the addresses recognized and the driver arrived in the time frame committed. I went from the hotel with a hotel derived taxi and it was cheaper for the same route over this taxi called in taxieu. I am not sure if he was as direct. The other taxi double charged me and this one through taxieu didn't. So overall I am pleased and will compare taxis a few times with taxieu to decide.
Taxi in Paris
2023-11-07
by MPLucey
A little trouble with cancellation of our first ride, but after that it was okay.
Easy to use
2023-12-09
by Behnam1987v
I just downloaded taxieu today and use it In Germany Very easy to use Very simple Very efficient
Works fine in Berlin, much quicker than calling the service center for taxis. It's also great to be able to rate the driver. It was a bit difficult to find on the interface how to rate at a later time.
Not as complete as some competitors
2024-11-17
by Drannieatl
First time using taxieu. Setting up my account and connecting to a driver were remarkably easy. Hard to identify which taxi was mine without a cab # or vehicle license #. Driver also told me I could not use taxieu to pay - I had to use my credit card on site. Not sure the advantage over just finding a cab on the street...
Is taxi eu Safe? 🤗🙏
Yes. taxi.eu is very safe to use. This is based on our NLP (Natural language processing) analysis of over 90 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for taxi eu Is 48.9/100.
Is taxi eu Legit? 💯
Yes. taxi.eu is a totally legit app. This conclusion was arrived at by running over 90 taxi.eu User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for taxi eu Is 68.4/100..