Grid Player app not working? crashes or has problems?

Grid Player Status

Last Updated on 2016-07-27 by Sensory Software International

I have a problem with Grid Player

Are you having issues? Select the issue you are having below and provide feedback to Grid Player.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Grid Player Problems 😠👌🔥

- Vocabulary and voice are not in American English, which can be confusing for some users

- No keyboard available for users to type words not in the database

- Audible speech may not work on some devices after updates

- ABC keyboard is missing in some versions, which can be a serious problem for some users

Have a Problem with Grid Player? Report Issue

Common Grid Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Grid Player app on iOS and Android devices. Solve all Grid Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Grid Player iPhone Issues and Solutions

Grid Player iOS app crashes, not working, errors
Grid Player iOS app network issues
Grid Player on iOS has black/white screen

Grid Player Android App Issues and Solutions

Grid Player has errors/crashing/not working
Grid Player server network connectivity issues
Grid Player has black screen

Grid Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Grid Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Grid Player app crashes or not working on Iphone (iOS):

Close and restart the Grid Player app on iPhone
Update Grid Player app to the Latest Version for iOS
Uninstall and reinstall Grid Player iPhone app
Update your iPhone to the latest iOS version

Fix Grid Player on iPhone unable to connect to server/internet connection issues::

To resolve Grid Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Grid Player black/white screen (blank screen) on iPhone:

Follow the Grid Player iOS app troubleshooting guide Here →

Grid Player Android App Issues and Solutions

Fix Grid Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Grid Player app issues:

Force Stop the Grid Player App
1. On android, goto "Settings" » click Grid Player app. » click "Force Stop".

Update Grid Player to the latest version on PlayStore

Clear Grid Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Grid Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Grid Player.

Fix Grid Player unable to contact server/ Grid Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Grid Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Grid Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grid Player on android.

Solve Grid Player black/white screens issue on Android:

Follow the Grid Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sensory Software International, developers of Grid Player.

Verified email ✔✔

E-Mail: rapidapper@gmail.com

Website: 🌍 Visit Grid Player Website

Privacy Policy: http://qrscannerpolicy.weebly.com/gridplayer.html

Developer: Rapid Apper

About this app

Grid Player is suitable for people with a wide range of disabilities, including cerebral palsy, motor-neurone disease (ALS), autism, apraxia, traumatic brain injury, stroke and deafness. Grid Player is suitable for a wide range of people with communication difficulties, including those who use symbols. Grid Player is an Alternative and Augmentative Communication (AAC) App that helps people who cannot speak or who have unclear speech to communicate. If you don't have Grid 3 or The Grid 2, you can use Grid Player with four complete grid sets: Symbol Talker A, Symbol Talker B, Talking Photographs and Text Talker Phrasebook. Please note that you need a Online Grids account to use Grid Player. You can create an account for free within the Grid Player app, or sign in to an existing account. Grid Player is designed for use with Grid 3 and The Grid 2, allowing you to play your grids on iPad. All over the world, thousands of people are communicating with Grid 3 and The Grid 2 from Smartbox. It can also be used in education for people with learning difficulties or special needs, and with young children. Sentences that you create are spoken out loud. Install Grid Player and you can join the conversation today!