Cleveland Browns app not working? crashes or has problems?

Cleveland Browns Status

Published by Cleveland Browns on 2023-12-18

Welcome to the official mobile app of the Cleveland Browns. Stay connected with
the latest Browns news, stats, videos and podcasts.

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Most reported problems

Reported Issues: 5 Comments

By Bob Bostick 5 months ago

Tickets are not loading, says it hasn’t been updated since Nov. 4th and to try again later. Been like this all week.

By Darlene e E Key 5 months ago

I cannot transfer my mobile tickets. I have tried everything.

By Jeff Ilersich 7 months ago

The radio button has disappeared on both iPhone and iPad apps

By Daniel Zanella 7 months ago

Can't access my tickets app keeps closing

By Kevin 8 months ago

App closes immediately after I open it

Common dislikes about Cleveland Browns app

- Play by play stops in the last 2 minutes of a close game, which is frustrating for users who rely on the app to follow the game

- Radio feature may not work consistently, causing confusion for users

- Season ticket membership card is not accessible on the app, which is inconvenient for users who need to use the mobile app only at the stadium

Have a Problem with Cleveland Browns? Report Issue

Common Cleveland Browns Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cleveland Browns app on iOS and Android devices. Solve all Cleveland Browns app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cleveland Browns iPhone Issues and Solutions

Cleveland Browns iOS app crashes, not working, errors
Cleveland Browns iOS app network issues
Cleveland Browns on iOS has black/white screen

Cleveland Browns Android App Issues and Solutions

Cleveland Browns has errors/crashing/not working
Cleveland Browns server network connectivity issues
Cleveland Browns has black screen

Cleveland Browns iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cleveland Browns app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cleveland Browns app crashes or not working on Iphone (iOS):

Close and restart the Cleveland Browns app on iPhone
Update Cleveland Browns app to the Latest Version for iOS
Uninstall and reinstall Cleveland Browns iPhone app
Update your iPhone to the latest iOS version

Fix Cleveland Browns on iPhone unable to connect to server/internet connection issues::

To resolve Cleveland Browns network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cleveland Browns black/white screen (blank screen) on iPhone:

Follow the Cleveland Browns iOS app troubleshooting guide Here →

Cleveland Browns Android App Issues and Solutions

Fix Cleveland Browns not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cleveland Browns app issues:

Force Stop the Cleveland Browns App
1. On android, goto "Settings" » click Cleveland Browns app. » click "Force Stop".

Update Cleveland Browns to the latest version on PlayStore

Clear Cleveland Browns App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cleveland Browns app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cleveland Browns.

Fix Cleveland Browns unable to contact server/ Cleveland Browns internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cleveland Browns » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cleveland Browns » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cleveland Browns on android.

Solve Cleveland Browns black/white screens issue on Android:

Follow the Cleveland Browns android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cleveland Browns, developers of Cleveland Browns.

100% Contact Match

Developer: Cleveland Browns Football Club

E-Mail: [email protected]

Website: Visit Cleveland Browns Website

About this app

Please note: ClevelandBrowns features Nielsen's proprietary measurement software which contributes to market research, like Nielsen's TV Ratings. Make your iPhone, iPad, and iPod Touch a unique part of your Browns experience. Stay connected with the latest Browns news, stats, videos and podcasts. Welcome to the official mobile app of the Cleveland Browns. Please see for more information.