Contact Invoice ASAP Support

by SWJ ELECTRIC

It’s not worth the 3.99 per month as invoice asap still has a lot of limitations like not being able to correct the title of an item once you click save. You can only go back in to change a price, quantity, or notes. With this limitation, if you make a grammatical error of any sort you will be forced to delete the whole thing and start over or you will need to go into saved “inventory” and try to correct in that realm but it’s a major pain especially when other programs have simple features like this as a stock feature. In addition to the aforementioned, you can’t get spelling suggestions at certain phases of creating the invoice. There is also no way to upload your own personal company logo. I could keep listing limitations of invoice asap but I think you will be getting the idea if you’ve read this far already. This app used to be free which in its current state should be free. Ironically, with all the money invoice asap is making off people throughout the world you’d think the app would be much more intuitive with stock features like quick books. Unless invoice asap makes significant changes I am going to just take the hit and buy quick books outright.

by SharkCityLock

I like the app because it does what it’s supposed to do. I went from invoice2go to invoice ASAP but I’ve been requesting to get a discount option and they tell me “oh we are working on it” that was 3 years ago and still nothing instead they tell me to do some mumbo jumbo in order for the discount to work. I can’t be doing this every time some customers want to see the discount I give them and how much it was. Also would it kill them to give us an option to choose invoice templates? Come on guys give us more options to make our experience unique.

by Mrjaxmyth

I have had this app for several years. It has worked fine until about a year ago.
Every so often, maybe once every 2 months I will get a screen saying I have reached the free portion limit of invoices for the month. The only problem is I pay for unlimited invoices.
I have been on the phone with the tech people for the app and bottom line they tell me that if I would pay for my subscription through their website and not through iTunes that this would not happen again.
This may be so, however why is this the ONLY app I have ever had that would require this?
I was also told that I need to be signed in to iTunes when I use the InvoiceASAP app to keep this from happening. First of all I don’t even use iTunes so now I have downloaded the app and signed on to it.....oh but that still didn’t remedy the problem.
The real rub for me with this is it only happens when I have a customer waiting to receive an invoice. It never fails I tell a customer I’m emailing you the invoice right now, and I can’t send them an invoice, heck I can’t even type up the blasted invoice to send them. How unprofessional is this? I believe the first of the year I may need to look for a new app.