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Update this update that, new layout this, new merger that. The number 1 thing drivers need is missing. Drivers need to see the hotspots in the area Every driver app has this user friendly feature but bitesquad/ waitr just doesn’t. Bitesquad wants you to just drive through the city blindly through much traffic just hoping your near orders. It’s such a huge flaw I can’t believe it hasn’t been addressed yet. Drivers are quitting because the app can’t provide competitive base pay, pay bonuses last 1 drive instead of a full day or specific few hours. It’s used to lore drivers offline on the road for 1 busy hour. The app is terrible for helping drivers maximize their mileage. For multiple years it was hard to even figure out how much you were getting paid or cash out and only recently it’s been simplified, almost as if the developers really truly have minimal understanding of user ability Only recently you can now see total mileage before accepting the drive We need hotspots with on a visibility map before recovering orders or just an indicator of which locations in the city are busy TERRIBLE APP FOR DRIVERS YEARS BEHIND IN TECH

I forgot to add that y'all need to NOT SEND other orders until either the order we are on is finished or at least when we are at the delivery destination! It's hard to look at the next order when driving to the order we are on then decipher if it's worth accepting by looking at the distance of the pickup and delivery points! Door Dash doesn't send you another order until you are done with the order you are on and THAT IS HOW IT SHOULD BE! To have the attention that each order deserves you cant have other orders coming in before you are finished the order you are in because it takes attention away from the task at hand period! That takes away from great customer service!!

The App has a tendency to want to send you to locations that are incorrect which isn't good. The GIS/GPS is off. The App will state "your session has expired when you are within blocks of a delivery" which is a time waster. When this happens a user has to reinput their email and password amd in order to do this a driver has to park in order to accomplish this safely... what else? A lot. The tech team really needs to figure these things out. I've lowered my initial review to 1 star due to the "I'm sorry... please make sure you are running the latest version of our App..." response. Just awful. Apparently they assume we are as dumb as the current leader of the free world.