The Adventures of Tintin app not working? crashes or has problems?

The Adventures of Tintin Status

Published by Moulinsart on 2023-09-21

The official Tintin application allows fans to travel the world with their
favourite books in high quality digital format and always within
reach. Download the app and go on an adventure! You will discover the multiple
facets of the work and art of Hergé.

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Reported Issues: 1 Comments

By Philipp Reffler 1 year ago

Bonjour and hello Some weeks ago I purchased a used iPad mini. I wanted to install some old applications, I know that a lot of new ones don't work anymore, because my firmware is too old. But your Tintin application still works on my iPad, but I can't download my purchased books. I have been logged in and my purchases were restored, but I can't download them. There is always an error window. Pleas help me, that I can read those books again, I really miss them! Thanks for your help Philipp Reffler iPad firmare: iOS 9.3.5

Common dislikes about The Adventures of Tintin app

- Landscape mode is not mobile reactive

- Additional cost for each language beyond the initial purchase

- App charges twice for the same content (once for the cover and once for the actual comic)

- Translation is not in American English, which may be unsettling for some readers

Have a Problem with The Adventures of Tintin? Report Issue

Common The Adventures of Tintin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Adventures of Tintin app on iOS and Android devices. Solve all The Adventures of Tintin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Adventures of Tintin iPhone Issues and Solutions

The Adventures of Tintin iOS app crashes, not working, errors
The Adventures of Tintin iOS app network issues
The Adventures of Tintin on iOS has black/white screen

The Adventures of Tintin Android App Issues and Solutions

The Adventures of Tintin has errors/crashing/not working
The Adventures of Tintin server network connectivity issues
The Adventures of Tintin has black screen

The Adventures of Tintin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Adventures of Tintin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Adventures of Tintin app crashes or not working on Iphone (iOS):

Close and restart the The Adventures of Tintin app on iPhone
Update The Adventures of Tintin app to the Latest Version for iOS
Uninstall and reinstall The Adventures of Tintin iPhone app
Update your iPhone to the latest iOS version

Fix The Adventures of Tintin on iPhone unable to connect to server/internet connection issues::

To resolve The Adventures of Tintin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Adventures of Tintin black/white screen (blank screen) on iPhone:

Follow the The Adventures of Tintin iOS app troubleshooting guide Here →

The Adventures of Tintin Android App Issues and Solutions

Fix The Adventures of Tintin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Adventures of Tintin app issues:

Force Stop the The Adventures of Tintin App
1. On android, goto "Settings" » click The Adventures of Tintin app. » click "Force Stop".

Update The Adventures of Tintin to the latest version on PlayStore

Clear The Adventures of Tintin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Adventures of Tintin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Adventures of Tintin.

Fix The Adventures of Tintin unable to contact server/ The Adventures of Tintin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Adventures of Tintin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Adventures of Tintin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Adventures of Tintin on android.

Solve The Adventures of Tintin black/white screens issue on Android:

Follow the The Adventures of Tintin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moulinsart, developers of The Adventures of Tintin.

Verified email

Contact e-Mail: [email protected]

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Developer: MOULINSART SA

E-Mail: [email protected]

Website: Visit The Adventures of Tintin Website

About this app

The official Tintin application allows fans to travel the world with their favourite books in high quality digital format and always within reach. Download TheAdventuresofTintin and go on an adventure! You will discover the multiple facets of the work and art of Hergé.