Uncrate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Uncrate LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Uncrate Website
Privacy Policy: https://uncrate.com/privacy/
Developer: Uncrate LLC
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3 Most reported problems 😔💔
No Stash = No Point
by AC-3PO
Removing the Stash feature has stripped the app of its core purpose. Without the ability to bookmark and curate items, this is nothing more than a storefront. The Stash was what made the app unique and valuable. It let me save, organize, and come back to interesting and useful things, and then purchase directly from that curated list. Now that functionality is gone, along with years of items I had saved. It’s frustrating and disappointing to see the one feature that gave the app a purpose removed.
Bad customer service
by Relaxes
I love the app and the products they offer, but they have one of the worst customer service I have seen. You can’t reach them by phone (they tell you to leave a voicemail) and when you email them, it takes more than a day to get a response (if you get one). It’s definitely made the experience bad and I would think twice before ordering from them in the future.
Good but some suggestions
by ArcticWolf52
This is a good app i check it regularly but I do have to suggestions and minor complaints. First I realize that you guys do not update over the weekend. This is OK but can you save some of the stuff that you usually update over the week and put it on the weekend. Secondly I have a suggestion can you update this app for 3D Touch. Lastly there is a huge untapped potential in swiping the articles left or right and having options when you swipe them. For example stashing an article. Thanks
Have a Problem with Uncrate? Report Issue
Why should I report an Issue with Uncrate?
- Pulling issues faced by users like you is a good way to draw attention of Uncrate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Uncrate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Uncrate.
