Contact JEFIT Workout Planner Gym Log Support

by Mikubus28

90% of the time the first set isn't saved. Even with fresh app start and phone reset, after starting workout i would have to save my first set, exit the exercise to see if it saved the first set (usually not saved), and then start the exercise again to have it properly save it. This needs to be fixed.

Another problem is that you need to MANUALLY select sync to Apple health every time you finish a workout or else there appears to be no way to sync your workout time to Apple health after you save. If you forget to click "sync to Apple health) after the finish workout screen, you're out of luck. There needs to be a way to default syncing or manually resync later.

Lastly, if you forget to click "finish workout," next time you login it will say a workout cannot last longer than for hours. This is fine, but it will actually log the ENTIRE TIME since you last opened the app. This results in 70+ hr workouts being logged (and if you remember to click sync, a correspondingly long workout being logged in Apple health). This needs to be fixed. Perhaps allow manual changing of workout time or automatically end workout after a user defined time out.

by Roman926

I really like the app. It keeps track of everything I do during my workouts and I like the rest timer feature. I've been using it since February and it's worked great. Until today. Today I noticed that the logs haven't been syncing with my online account since April. It's not a feature I normally use but I wanted to check something on the website. The problem was that the app wasn't logged in properly to my account and it wouldn't let me login again, instead instructing me to logout first. Once I did, it was able to log back in successfully but now all my workouts that hadn't synced are gone with no apparent way of retrieving them. I workout 3-4 times a week so that's about 70 sessions that I no longer have a record of. I'm going to keep using the app but I think there shouldn't be such an emphasis on the cloud. Or at least be able to save the data first to your phone before deleting it. On another note, I'd also like a feature to distinguish reps for each arm/leg for single arm/leg exercises. My right arm is stronger and sometimes I can't match the same amount of reps on my left. It's not often that that happens but it'd be nice to have a way to note that.

by Cubano Americano

I’ve been using this app for a few years and while it does the key basic need for me, tracking and organizing my lifts, it leaves me frustrated over something new every time I use it. They update and changing the app frequently which is great but each iteration seems to lose something or make something less intuitive. More and more pop up prompts are added each time, asking you to make more and more decisions before you can actually get to the reason you opened the app, exercising. The set counters were removed from the training outline page so you can’t see how much you’ve done at a glance anymore. Inputting your weight and reps has become more convoluted, resetting itself each time to a less intuitive scroller option instead of just using the keyboard, which was fine. The graph to track your progress makes no sense either. When I want to see graphs of my progress I have to take this data and put it elsewhere, there is no easy and intuitive way to see my weight progress on one specific exercise in a clear linear graph.

There are many other little things that have changed for the worse since I started paying for JEFIT but these are the ones that smack me in the face every day. There is a lot of good in this app however and I just wish they asked users what they like/dislike or need/don’t need so they can avoid bloat and keep this app tight.