Contact CBT Mobile Banking

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About: Managing your finances on the go has never been easier with the CB&T Mobile
Banking app1. • Manage finances with an easy-to-navigate display • Make
quick transfers and quick payments • Pay single or multiple recipients at the
same time • Send, request, and receive money with Zelle®2 to people you know
and trust (Personal) • Deposit checks using Mobile Deposit*4 • Submit Wire
Transfers3, 4 and view transfer histo.



CBT Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ZB, N.A.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CBT Website

Privacy Policy: https://www.cbthomebank.com/privacy-and-security.aspx

Developer: Community Bank and Trust





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3 Most reported problems 😔💔

4.8 out of 5

Can’t use mobile deposit

2025-03-03

by Carlos Moro

This app is garbage. It’s ok to check balances, but the main reason for the app (for me) is to be able to use the mobile deposit. I don’t even try anymore. It won’t deposit checks, money orders, cashiers checks. It just says “unsuccessful”. I’m fortunate that I like the tellers and manager and my branch isn’t busy, but I have to set aside time to go in now. It’s especially frustrating when I switched from Chase to CBT, but the simplest transaction requires many more steps than my previous bank.

Not a fan of new update

2025-03-04

by Milacelestethebest

This new update is really bad. It won’t let me use it in Landscape mode like the previous version. In looking at my transactions, it doesn’t show where they’ve been made, except I have to click on each one, each time, to see it. Then it takes me back to start page. It requires more of my time. The older version was far more efficient and easier. Hope you make more changes, this really isn’t a good update to the app at all.

15 years behind the curve

2025-03-05

by Julian_913

This app does the basics like transfer between accounts and mobile check deposit, however lacks very standard things like being able to view my routing number in order to setup payments, among other small things like being able to make a credit card payment without the app opening a separate browser window. These issues are secondary to constantly being completely locked out of my own account for using a password with a basic symbol, or for using my iPhone’s Face ID to login. My wife is constantly getting locked out, and this is making it so that I almost regret not switching to CBT for my daily debit needs. This app needs a complete overhaul.




Have a Problem with CBT Mobile Banking? Report Issue




Why should I report an Issue with CBT Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of CBT Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CBT Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CBT Mobile Banking.


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