Contact Fade In Support
Company Name: Kent Tessman
About: Fade In Mobile is a companion app for Fade In Professional Screenwriting
Software for working with Fade In (.fadein) files.
Fade In Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: The General Coffee Company Film Productions
E-Mail: support@fadeinpro.com
Website: 🌍 Visit Fade In Website
3 Most reported problems 😔💔
Useless
by G13Nov
Downloaded and started typing, but the app wouldn’t respond. Tried scene heading, dialogue…etc…nothing. Tried downloading the app again, but still wouldn't respond. Avoid at all costs. Even though it cost nothing.
Doesn't work
by Joegoer
I'm on Iphone 14 plus. I tried to type, it doesn't do anything. If you try to change the settings it freezes the app. The only time it works is if I edit the template screenplay. Even then, the shortcuts like Scene heading, Dialogue etc don't work and/or automatically change like it does on a desktop. I can't understand how this app even passed qc (assuming there's even a qc) before putting on the platform?
Well...
by EmmyHopeful
The reason I gave this one star is because I couldn't try the features I want this app for. I'm specifically looking for an app that will allow me to import and edit a script. I downloaded the free version first just to sample it and make sure it does what I need it to do. Unfortunately, the two features I'm most interested in are not features you can try before buying. I'm really sorry, but as much as the description of this app appeals to me, buying it without trying out the import and editing features is out of the question for me. I get why you don't have it in the free version, but still, there are ways you can do it. Couldn't you allow the import and editing to work in the free version for a 24 hour period? Maybe you could disable the "save" on any imported script on the free version. Game apps do things like that all the time. I'd also like to try importing and exporting television templates.
Anyway, sounds like this is a really great app, but there really should be a way for people to try out all of the features before purchasing the app.
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