myENV Reviews

myENV Reviews

Published by on 2024-10-31

🏷️ About: The myENV App is a one-stop platform in Singapore for environmental, water and food information at your fingertips. It provides a comprehensive suite of information and services from the Ministry of Sustainability and the Environment (MSE) which covers weather, air quality, dengue hot spots, water level, flood, water disruption, hawker centre, food hygiene, and recycling.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.7%

😎👌🔥 Positive experience
19.8%

🙄💅🫥 Neutral
16.5%

~ from Justuseapp.com NLP analysis of 213 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Good looking UI redesign

- Ability to choose which notifications are useful

- Vast amount of information in the app

- Rain animation using satellite imagery is appreciated



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Decision makers need to be held accountable

2022-06-02

1) who decided to revamp something that worked well? 2) who made the decision to release an app that clearly is much worse than the previous version? Singapore has been plagued by IT solutions (remember the virtual reality app called Batik that rarely worked?) sponsored by the government that seem like no one beta tested them with actual users who possessed independence to speak critically. This is exactly what you would expect from a civil service that operates in an echo chamber. Moreover it creates a society that can even wrap their heads around true innovation let alone knows how to produce it. Please go back to the old version. Or please support the competing app from the weather service which recently stopped working but was pretty good.

Where is all the info?

2022-07-03

As many have said, myENV is such a huge step backwards that I am going to delete it and go to the website. For cyclists, the 2-hour nowcast by detailed locations is very important. That’s gone. Yes and too much clutter. What’s wrong with you people ?

“No connection”

2022-08-04

It used to work, but now somehow myENV continually says there is no connection, even though other apps get data (both WiFi and via SIM card).

Notifications and location are allowed for myENV but it still says “no connection”

Even after deleting and reinstalling myENV *multiple* time, it still continually says “no connection”.

Frustrating and annoying

New UI but lousy user experience

2022-09-05

The new UI looks refreshing but it broke the user experience. The rain animation now is harder to use and it’s not real time anymore. A complete u turn. Hey developer ... please fix this !!

Old version was way better

2022-10-06

No idea why NEA felt the need to overhaul an app instead of improving it. The simple classic design where you could see everything (Rain UV etc) in one neat row is gone. Replaced by a pretty but hard-to-navigate menu where you have to pull up to expand the details. GPS fail too. Insisted our current location is in Orchard and gave us weather for Central region when we are nowhere near there. Had to restart several times to recalibrate GPS. My mother also has myENV and the notification badge is permanently displaying "1 notification". Classic case of fixing something that ain't broke and a waste of resources. Superficial makeover with zero value added.

Old version (2.7.19) was much better

2022-11-07

Please bring back the previous version -- the interface was much cleaner, and I could get all the info I was looking for quickly.

v3 is just a disorganized mess.

Good App gone bad

2022-12-08

After downloading App, for 10 minutes it looked like it has good info and was easy to navigate. But then up popped a notice from NEA about a new App coming in March. I can’t figure out how to get rid of this notice to return to the good stuff.

Can't even open the app

2023-01-09

Since this new version I can't even open myENV . Kept saying my iPhone and my iPad are jailbroken and then just shows a dark screen! 0 stars. Bring back the old version

Confusing app

2023-02-10

I really hate it. The user interface is complex. It’s supposed to be a weather app. All I need when I launch it is to show me the temperature and rain forecasts for the day. Allow me to swipe for the following days. That’s all.

Why would you update an app and make it worse?

2023-03-11

The new app is more fancy but the widgets are so big you can’t see the map anymore. They’ve also removed functionality like wind direction and wind speed. Why?!

Poor quality app

2023-04-12

A retrograde step. Old app was significantly better. Not sure why this is presented as an upgrade. Also, we appear to be losing Met SG in mid May to make way for this poor app, which will be a huge loss.

Crashes on start and falsely labelling my devices as jailbroken

2023-05-13

I had been using this this app app for some years now and was quite a satisfied user until this version 3.0 came along. myENV crashes on start and falsely labelled both my iPhone 11 Pro & iPad Pro 11-inch (2nd Gen) as jailbroken. Even after deleting myENV and reinstalling, myENV would behave exactly the same way. This is really disappointing. Developer, please fix this. Thanks.

Genuinely a step backwards

2023-06-14

myENV is badly designed; the UX is mediocre, the functionality limited and you are deluged in data but struggle to determine relevant information. Hard to use and just an example of the “throw everything in the bucket and see what happens” school of design.

The old weather@SG app was significantly better and there is now a space in my app bar for a decent Singapore focused weather application - because this isn’t one.

Reduced Functionality

2023-07-15

The previous app allowed 2 hours of weather timeline for local and many hours of timeline in the regional view. Both now only provide 1 hour in myENV. These are important capabilities.

The screen also doesn’t have a refresh capability, often requiring myENV to be closed and reopened to refresh. There is also no “provide feedback” capability, instead just providing links to the various governmental authorities.

Replaced a great app with a horrible app for weather

2023-08-16

Seems like one of those cases where they made changes without talking to people who actually use myENV . We use the weather app for planning on outdoor activities and determining e..g when to change / end the activity. Current app is completely useless. For instance,
1. Can’t get rid of all the clutter so you can actually see the map. IDon’t need or want to see anything but the map and satellite image when I am trying to look at the map. On small phone, is truly useless.
2. Can’t do multiple overlays so you can see, e.g., lightning and storm movement together
3. Can’t see timing for storm movement / intervals
4. Period of satellite movement is too short to give accurate sense of storm development / direction.
4. Inability to get longer range pattern on longer time scale.
Etc.

App has lost its focus; More is not better

2023-09-17

myENV tries to be fancy by including all NEA concerns in one app. It is no longer just a weather app. As such there is a lot of clutter that users are not interested in eg why would we use myENV to find the nearest hawker Center? Why would we also use it for zika and dengue info? Do we want that type of info on a daily or hourly basis? NEA- pls take all your very poor ratings seriously and do something about it. Move away from being NEA centric and pay heed to what your customers are saying. Putting all weather issues in one clear page is a start! Hope to see some changes soon.

Loss of functionality- bring back the wind!

2023-10-18

I use myENV daily to see radar and wind before heading out. It was easy and useful. The upgrade lost the wind and hides the radar. I’m disappointed.

Lack of Apple watch complication

2023-11-19

Great app. Great initiative from NEA. Vast amount of information in myENV .

Would have given 5 stars if not for the lack of Apple Watch complication.

Can developer add that soon? It will be very useful for Apple Watch users

Great for SG Weather; widget and Apple Watch complication please

2023-12-20

Been using myENV since day 1 and especially love the rain animation using satellite imagery. What would make it even better would be a widget for iOS and watch complication for watchOS.

Nice redesign

2024-01-21

Good looking UI redesign. Appreciate the ability to choose which notifications are useful to me. Watch app would cool.

17+

2024-11-17

Why is this rated 17+. I want to block adult apps from kids but also want to use this. How annoying ! Don’t make me have to choose between.

App is broken

2024-11-17

The Make Report -> photo upload (not camera) function does not work. Cancel button appears twice.

Missing functionality

2024-11-17

App has good potential, but strangely missing a few key features:
1. Need to add push notification alerts for wind speed above certain level at any of the locations provided)
2. Wind speed info is missing from the watch app!! (All other present)
3. Wind charts for last 24 hours missing from myENV . (Only available on website)

Please add above features and get a 5 star rating from me.

Good... But...

2024-11-17

Like the redesigned look and feel. However. Alerts are not working. Can't even set them up.

Superb

2024-11-17

Excellent job on myENV ! Pls include overall map view of SG for 3hr forecast. Currently have to select location in list. Website has the overall 3hr view which is very useful. Thanks for great app.

Excellent and practical app

2024-11-17

I check myENV regularly for constant updates on dengue and haze.

Suggestions: it'll be great if app can give us a prediction of rain or haze in certain area at particular time to help us plan for our personal events. Example if I wanna go cycling at 4pm today, what is likely haze, rain, dengue situation in the area I wanna go. Just indicate chances.

Good job anyway. Beautiful and easy to use interface.

Great effort by the NEA to make this app.

2024-11-17

Although myENV has its bugs (as do all new apps and programs), I must applaud NEA for taking the initiative to make myENV. in an effort to keep everyone up to date effortlessly. myENV. has the right features and well thought out design and layout. Please continue to fix the bugs and enhance myENV . where possible. Once again, Thanks NEA. Kudos to the programmers from Dashsell.

Very clear info about weather and haze

2024-11-17

So far the best weather forecast apps for Singapore.
Small issue though, the alert setting are not saved. Minor bug that I hope will be fixed in next version.

Very useful!

2024-11-17

So much better than the PUB app with only 3 buttons. There's a problem with the back function on information though. You can't go back if u selected one of the lists and chose a different function.

Beautiful app. Well designed and easy to use. Well done NEA

2024-11-17

myENV is well designed and is easy to use. I like the fact that all the key information is on the first page.

Nicely done NEA!

2024-11-17

Nice app with good features but missing lightning data. Would be good to have the snap a photo feature be more visible.

Bravo!

2024-11-17

It's a very beautiful and very functional app. Goes to show that even a government department can commission a great app. This should be the gold standard!

awesome

2024-11-17

beautiful UI and useful information. great for daily use.



Is myENV Safe? 🤗🙏


Yes. myENV is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 213 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for myENV Is 23.7/100.


Is myENV Legit? 💯


Yes. myENV is legit, but not 100% legit to us. This conclusion was arrived at by running over 213 myENV User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for myENV Is 43.5/100..


Is myENV not working? 🚨


myENV works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with myENV? Post a Review




Features

It provides a comprehensive suite of information and services from the Ministry of Sustainability and the Environment (MSE) which covers weather, air quality, dengue hot spots, water level, flood, water disruption, hawker centre, food hygiene, and recycling.

The myENV App is a one-stop platform in Singapore for environmental, water and food information at your fingertips.

Users can also report feedback to MSE and its agencies through this app.

  Customer Service/Support
Developer:
National Environment Agency


Website: