Contact myENV

Contact myENV Support

Published by on 2023-11-11

About: The myENV App is a one-stop platform in Singapore for environmental, water and
food information at your fingertips. It provides a comprehensive suite of
information and services from the Ministry of Sustainability and the Environment
(MSE) which covers weather, air quality, dengue hot spots, water level, flood,
water disruption, hawker centre, food hygiene, and recycling.



How to Contact myENV Customer Service/Support

myENV Contact Information

Listed below are our top recommendations on how to get in contact with myENV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myENV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of National Environment Agency



100% Contact Match

Developer: National Environment Agency

E-Mail: [email protected]

Website: Visit myENV Website



More Matches

Get Pricing Info for National Environment Agency
Contact National Environment Agency! Or Contact Support
Need help using National Environment Agency? Try their Help Center now!
National Environment Agency in the News!


Social Support and Contacts

National Environment Agency on Facebook!
National Environment Agency on Twitter!
National Environment Agency on LinkedIn!






Reported Issues: 3 Comments

3.8 out of 5

By Bermondsey1688


Decision makers need to be held accountable

1) who decided to revamp something that worked well? 2) who made the decision to release an app that clearly is much worse than the previous version? Singapore has been plagued by IT solutions (remember the virtual reality app called Batik that rarely worked?) sponsored by the government that seem like no one beta tested them with actual users who possessed independence to speak critically. This is exactly what you would expect from a civil service that operates in an echo chamber. Moreover it creates a society that can even wrap their heads around true innovation let alone knows how to produce it. Please go back to the old version. Or please support the competing app from the weather service which recently stopped working but was pretty good.



By squidsheep


Old version was way better

No idea why NEA felt the need to overhaul an app instead of improving it. The simple classic design where you could see everything (Rain UV etc) in one neat row is gone. Replaced by a pretty but hard-to-navigate menu where you have to pull up to expand the details. GPS fail too. Insisted our current location is in Orchard and gave us weather for Central region when we are nowhere near there. Had to restart several times to recalibrate GPS. My mother also has this app and the notification badge is permanently displaying "1 notification". Classic case of fixing something that ain't broke and a waste of resources. Superficial makeover with zero value added.



By nicckj


App has lost its focus; More is not better

This app tries to be fancy by including all NEA concerns in one app. It is no longer just a weather app. As such there is a lot of clutter that users are not interested in eg why would we use this app to find the nearest hawker Center? Why would we also use it for zika and dengue info? Do we want that type of info on a daily or hourly basis? NEA- pls take all your very poor ratings seriously and do something about it. Move away from being NEA centric and pay heed to what your customers are saying. Putting all weather issues in one clear page is a start! Hope to see some changes soon.




Have a Problem with myENV? Report Issue

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Why should I report an Issue with myENV?

  1. Pulling issues faced by users like you is a good way to draw attention of myENV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myENV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myENV.


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