eHub Reviews

eHub Reviews

Published by on 2024-10-15

🏷️ About: eHub Mobile is an app designed for the building service and security industries. It is an employee and customer self-service app that provides instant access to critical information needed on site. The app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. The app provides workforce and customer management tools right in your pocket.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.2%

🙄💅🫥 Neutral
25.6%

😎👌🔥 Positive experience
11.2%

~ from Justuseapp.com NLP analysis of 1,474 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Tells me when I work, where I work, and shows me what I’m getting paid days before I get a pay check.

- Easy to log in

- Promotes a sense of security in compensation



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

3.2 out of 5

just bad

2022-05-24

tries to claim they’re a friendly app and you can track your hours but if that was the case you would be able to look at days prior and see what hours you already worked. it would also show you your total amount of hours worked per paycheck so you can easily see if there were any problems. it also sometimes takes over 20 tries to simply log into eHub because it will not allow me to press the accept button no matter how many times i click on it, however if i press decline one time it tells me i cannot proceed without clicking accept. not user friendly, bad UI, promotes a false sense of security in compensation… overall just a bad app

Doesn’t seem to have accurate GPS .

2022-06-25

I have to leave the building to clock in and out for shift and lunch break . Not sure what the issue is. I usually have to restart phone . Change password and 4- digit pin. Waste of battery. Contacted mangers and boss about this issue many times . With screen shots .

Used to work but not anymore

2022-07-26

I’ve been using eHub for work and it truly bugs me how there’s no notification sound for it, I thought that would’ve been the only issue but now it doesn’t even give me notifications for when shifts open and it’s so frustrating

I’ve tried turning allow notifications off and then back on but that doesn’t work at all, I truly hope this developers get on top of this like seriously.

Why is allied universal such a big company and can’t even get a proper app for their employees

Good, but broken

2022-08-27

Great app if it works properly. Two issues: first is eHub crashes frequently when trying to log in, and second, my employers have expressed frustration in not being able to customize some of the appointments, which lead to a generic entry which requires hundreds of employees to call in an effort to get further information.

Update: still crashes frequently after inputting passcode.

Works but

2022-09-28

I need to be able to view my work history past two days. I shouldn’t be left assuming my punch in’s and outs were calculated correctly. I shouldn’t have to screenshot my upcoming schedule to keep track of my work log. eHub needs work. Maybe have it in a calendar format instead of listing the schedule, that way I know where and when I worked events/holidays and regular posts.

Works for some things not for others.

2022-10-29

I work for Allied Universal Security. I have the following request of the development team.
1. Dark mode is needed. Lots of guards have over night shifts and We would like to better interact with eHub at night.
2. Documents arrows need to be changed at the top to another color other than white. More than one training team member has had trouble with this.
3. Ability to clock on and off shift doesn’t work. Here in New Orleans we have been calling on the phones which doesn’t have the added gps signal to ensure workers/ guards are where they are supposed to be. This has led to people calling in from home and collecting a check for doing nothing. This needs to be fixed.
4. Calendar needs more view modes. This is more a request but if we can read out and print out our schedule then we can better do our jobs. Not all of us have access to a desk top or lab top computer to go on. Some of us just have eHub and a phone.

Bugs

2022-11-30

experiencing some bugs. when I try to log into my this app and try accept the terms. it always takes forever to get through or it says “network error” been having this problem for a while. Please fix it

Please correct these issues

2022-12-31

Love this concept , however I get kicked out of every inspection and loose all of my information and I have to re-enter it. Also it would be nice to be able to use eHub on my iPad with full screen capacity and not cell phone size screen.

Ehub always crashes when connected to WiFi

2023-02-01

eHub itself is great. But what really irritates me is that everytime I open eHub when connected to WiFi it always crashes. And I can never use eHub on WiFi.
If that could be fixed I would give eHub 5 stars.

Calendar Glitch

2023-03-05

Overall I use this for work, it’s simple Bd to the point. Most things are easy to find.

Now the problem is connecting & sharing the calendar to yours.
It only allows you to connect to this app calendar and if you attempt to put it on your own eHub freezes & closes out automatically. You aren’t even able to invite anyone to the calendar. If you do it will again close out.

Guys please fix this glitch it would make eHub an 10/10 for me.

Not being able to connect/share my own calendar from this app is Tedious and frustrating when you need to sync calendars.
Thanks in advance only if you really look into it.

~ Much love

Missing & not working features

2023-04-03

Being able to look at the past schedule is needed.

There also needs to be an option to receive a notification when your schedule changes or it is modified.

It’s okay

2023-05-05

Would’ve gave it 5 stars if it showed the pay rate and sometimes the location be wrong but everything else is just okay make sure you screenshot when you pick up a post because when you call the office they act like they don’t know what your talking about

I Have a Question

2023-06-05

if my employee clocks in by phone, but has location or GPS turned off. Does your location appear or not? What do you recommend?

History of hours worked

2023-07-07

It does not show activities before a week and plus ago! It is a great application but that is the only weakness.

Tips/ suggestions

2023-08-07

A an all active employee tab for super instead of looking them up through individual jobs. Let us sign in with touch id. Let us go back way further than we can now in timekeeping.

Great app for the most part

2023-09-08

The reason I gave it four stars is eHub does not have a notification sound it’s kind of hard for me to get overtime i’m not always looking at my phone so I rely on my notifications sound that I have shifts available

All in all eHub is awesome it’s just a couple things need to be added to it i’ll give an update later once e hub update eHub

Quick and easy

2023-10-10

One of the easiest timekeeping apps I have used. I would like it to have real time updates. I am excited to see how accurate the geo fencing part of eHub will be when our company rolls it out soon.

Pretty good app.

2023-11-10

I wish when you open it up today’s schedule would be on top (updated daily)
It just an additional step but at a red light or being busy who needs another step. Plus if it was on top I wouldn’t need to find my glasses a search for today’s schedule down a list. But I do like eHub overall.

Real Review

2023-12-12

I used this my first day at my new job with my iPhone that has unlimited 4G and that app constantly crashes and freezes and my company told me they would work on eHub and fix the flaws and never did. They told me to delete eHub since it wouldn’t let me punch in or out for lunch and use a telephone number to punch in

I don’t normally do these!

2024-01-12

So this is basically the first review I’m going to give an app. I just recently started using this for my job, and I have to say I love it. It tells me when I work, where I work, and shows me what I’m getting paid days before I get a pay check. I do wish it had finger print reader, but I’m sure that will be in a future update.

Thanks for all your hard work!

Problems with app

2024-12-04

I have been trying to access my this app account for two days and it continues to give me an error message : cannot find your this app website. Please check the spelling and try again. I have asked coworkers and they are receiving the same message. I have deleted eHub and re-downloaded it and the problem continues.

Five stars

2024-12-04

Don’t get the title confuse you because eHub is not good at all, eHub for some reason has lots of bugs in it, I can’t even seam to log in when trying too and I would just look up the website just to sign in. Overall this is a crappy app and would not recommend even if your job tells you to use it! One star!

Needs improvements

2024-12-04

The select reason at the bottom of the screen does not work, and makes changing shifts a lot more difficult. While eHub works great otherwise, this needs to be fixed.

Ehub problems

2024-12-04

eHub still crashes when I put in my pin, the new update was 14h ago. It says “bug fixes” but it seems like it didn’t do anything. I love eHub but with IOS 13 it doesn’t seem compatible. Please fix the problem.

Page not loading

2024-12-04

Schedule not loading on app

Great but,....

2024-12-04

eHub is great but, when are you guys going to add a “finger print” security log in? Basically every app in eHub stores uses it. It’s a bit annoying when all my apps uses the “finger print” sensor for security and when I want to log into “this app” I have to still type a passcode. This is 2018, passcodes are a thing of the past.

Security officers

2024-12-04

I love the this app I can't say nothing wrong about. Only thing I wish they add too eHub is that you can see how many hours you currently had work



Is eHub Safe? 🤗🙏


No. eHub does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,474 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for eHub Is 15.0/100.


Is eHub Legit? 💯


No. eHub does not seem legit based on our analysis. This conclusion was arrived at by running over 1,474 eHub User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for eHub Is 49.5/100..


Is eHub not working? 🚨


eHub works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with eHub? Post a Review




Features

The app has two main categories of features: Employee Self-Service and Customer Self-Service.

Employee Self-Service features:

- Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly.

- Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools.

- Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs.

Customer Self-Service features:

- View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items.

- Request additional work, coverage or other items and see up-to-date request statuses.

- Perform inspections or complete surveys and see results and deficiency status.

- Sign off on inspections and work tickets.

  Customer Service/Support