DragonVale app not working? crashes or has problems?

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I have a problem with DragonVale

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8 User reports:
App has problems
 User reports 8

8 Problems reported in the last 24 hours

Most reported problems

Not working
41.7%

Something else
33.3%

Crashes
25.0%

Summary of DragonVale Problems 🔥

- Loss of progress after updating to new iOS

- Need for in-app purchases to fully enjoy the game

📋 4 Reported Issues:

H
Hadley 2023-09-15

The app has been consistently crashing while loading for most of the day. It typically crashes many times a day, but restarts without too much fuss. Today, that is not the case. We have been unable to access the game at all since about midday; it is now almost 10:00 PM.

D
Deborah Vickery 2022-12-18

DragonVale crashes every time on loading screen since yesterday. Have tried everything, only way to get to my saved game through Facebook is to clear storage and cashe and create another park and then switch to saved park. I have a 2019 Android Google Pixel 3 XL phone. Please help, this is stressful. Been having this problem a Long time then seemed fixed till yesterday. Thank you.

M
Megan Gilpatric 2022-09-20

Dragonvale wont load sense yesterday. Looking for help logging back into my park. thanks

R
Ron Scott 2022-03-14

My game keeps kicking me out. Is it glitches or server problem, or what? I will start playing and suddenly it kicked me out. There are certain areas that will kick me out every time I try to access. Such as breeding caves . It like it’s a glitch and will not let me load. It starts and then kicks me out. I have been playing this for years...like the game, but getting to the point it’s frustrating. Hate to delete the app, but it takes me forever when I have to keep reloading the game. I keep contacting you, but have received not reply’s Maybe because you have an old email.

Showing 1-4 of 4 reported issues:


Have a Problem with DragonVale - Breed Dragons? Report Issue




Common DragonVale Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. DragonVale iPhone Issues and Solutions

  2. DragonVale Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/440045374/dragonvale/problems](DragonVale app not working? crashes or has problems?)



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DragonVale Website

Privacy Policy: https://support.decagames.com/hc/en-us/articles/360039000732-Privacy-Policy

Developer: Deca Games




‼️ Outages Happening Right Now

  • Feb 06, 2026, 06:40 AM

    a Windows user from Melbourne, Australia reported problems with DragonVale : Crashes

  • Jan 20, 2026, 06:26 AM

    a Windows user from Minneapolis, United States reported problems with DragonVale : Not working

  • Dec 24, 2025, 04:22 AM

    a iOS user from Toronto, Canada reported problems with DragonVale : Not working

  • Nov 16, 2025, 09:18 PM

    a iOS user from Lewiston, United States reported problems with DragonVale : Not working

  • Nov 16, 2025, 09:18 PM

    a iOS user from Lewiston, United States reported problems with DragonVale : Not working

  • Jul 02, 2025, 12:25 AM

    a Windows user from Brisbane, Australia reported problems with DragonVale : Crashes

  • Jun 12, 2025, 06:16 PM

    a AndroidOS user from Colonia, United States reported problems with DragonVale : Not working

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