Contact T world Support
Company Name: SK Telecom
About: SK텔레콤 고객님의 필수 앱 T world가 더욱 편리해진 모습으로
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SK텔레콤 고객님이라면 누구나 새로워진 T
world 서비스를 3G/LTE/5G 환경에서도 데이터 요금 없이 무료로
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T world Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit T world Website
Privacy Policy: https://www.skt-id.co.kr/member/terms/termsInfo.do?chnlId=TWDT&client_type=ANDROID&stplTypCd=02
Developer: SKTelecom
3 Most reported problems 😔💔
Useless English version
by Skat4you
It has an English version - difficult to find as it is not front page.
But … the English version has absolutely no function except showing you your monthly charge and data usage - thank you my phone already does this and i get a text with the charge
Of course … the Korean version has much more … things like payback points that can be used .. but of course the rightful expectation is … non native speakers can not use this anyway .. so why translate … spent now 2 hours with Korean native it is fact … you can not use it as non Korean native … so don’t even try - delete the app they don’t care about you so why would you care about them
Not in English. Can't Use It.
by Bparker86
If only there was an easy way to switch languages, like maybe have a flag icon somewhere, that I can select and by changing the flag, change the language. Or better still, the app should simply look at the phone language setting and use that same language that is default for the phone. So, far I can't get this app to use English. Thus, I can't use it. (I wouldn't have reviewed this app if SKT did not text me advertising this app as an "English T World App". Maybe it is. But since nothing is in English and I can't figure out how to switch from default Korean to English, this isn't really an "English app" to me.) Date of review: Jan 2022.
Worst Experience
by ScamAlertttt
After the auto update all my prefilled info is gone and I have been having trouble logging in. I've enabled cookies again but still no luck. There's no help content for this. Now I'm unable to use any of my VIP services. SKT really needs to up its game in customer experience. Can't believe #1 telco in Korea can still run a successful business with such a mediocre, error-prone app for its members.
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