Contact MarketWatch Support

by MT0483

This app is awful - first off, you can’t get all the index pricing information that the desktop version has. Where’s the crypto tab? Secondly, the UX is awful - placing your finger on the screen for even an instant (to stop scrolling for example) is interpreted as a click on an article. Then guess what, you have to go back to your previous article and re-click the stupid “read more” button again. Same thing happens when you scroll left to right - the article or table you’re reading will interpret that as a full swipe, and you’ll be taken back to the homepage mid-article. I’m shocked the team hasn’t fixed this yet.

Finally, this isn’t about the app, but just your content in general - can you tell the content team to ax Moneyish asap? That is the worst set of articles ever...I mean, I get you’re trying to appeal to millennials (who, given the types of stuff you’re posting on there, must not understand a darn thing about finance), but maybe it’s time for them to read real market and stock related material for a change? You guys don’t have to dumb it down so much with these pseudo finance articles...the market is fun to read about as is. Thanks.

by Metsguy9978

I have always been content with MarketWatch. It’s not the best market resource there is, but it’s simple and easy to use. The main reason I use marketwatch is to check my different watchlists. Well, for the past two weeks, watchlist doesn’t even work. I’ve logged in and logged out plenty of times on the app, every once in a while it will show my watchlist stocks again only for them to be gone again the next time I open the app. Yesterday I deleted MarketWatch and redownloaded it to try and solve the problem once and for all. It worked yesterday, but sure enough I open the app this morning and none of my stocks are displaying in any of my watchlists. Given that this is the majority of my use for MarketWatch, I have rated it 1 Star and will leave this rating until it is fixed. I will also be using Yahoo Finance instead, and may delete MarketWatch as it is now unnecessary space on my phone. If this is fixed I will probably amend this decision, but until then I have no use for MarketWatch.

by Mdhhj

I was a loyal market watch user till about 5 months ago. The app has constant loading problems on the watchlist and often can’t even retrieve it. When it does come up it will not load any information or asks you to log in....when already logged in. This still does nothing to help. I have reached out to support who suggested I restart the app.....🤨. Since I tried that the first 2 seconds it didn’t work, we then tried clearing the data. This didn’t work either. Also tried reinstalling and no luck. The website isn’t much better either and often crashes on me. Overall this thing is a once great tool turned piece of garbage with 0 to negligible support. Oh and it took them over a week to get back to my first inquiry. I called and then was told someone will be with me soon. A week later I received an email that solved nothing. So if you’d like to invest and then play the “Hope nothing is wrong” game, go with market watch for tracking. 3/10, D+ app