Contact Newsela Student Support

by Fksdfhi

I use this app for many of my school assignments, and the first few times I was completing the writing portion, I thought that I had forgotten to click the save button so all my work deleted. I recently had to pause during the middle of an assignment, and as a result, all my work was deleted even though I pressed save. This is extremely annoying considering the response I had written was very long and almost finished.

To the developers of this app: please look into changing the location of the “save” button as my keyboard covers it. In addition, I think it would be very helpful if you could make the responses auto save so in the event that someone does have to quickly exit the app, all their work is still saved.

by Bhsysbdjkc Dhend

As a student that likes to learn and read about the world this app doesn’t do a very good job. The quizzes are useless and the write is painful. The app always puts me on a lower reading level and I would like a challenge. I have been forced to use this app for three years and it has not increased my reading or English or vocabulary at all. Either that or teachers need to give kids some freedom on what the kid reads. Newsela counts on half of my English grade and that is why me and everyone is failing English. To me it creates stress and anxiety. I would also like to add that this does everything for the teacher, the teacher doesn’t do any work and I think I would learn better if the teacher teached it. Now when I come for extra help they don’t know what to do. I don’t get why people like it.

by KKC248

Hello,
As a teacher, using the browser to access and review student work is not very convenient. The browser view is limited and the pro binder tab takes up more than half of the screen. I have to turn my phone sideways to read their quiz scores, but even in doing so, the words are scrunched together and the layout becomes skewed. Please allow teacher access to the app like before or make adjustments to the mobile browser on Safari or Chrome.

I’m a huge fan of Newsela and would really appreciate a more mobile access instead of having to rely on my desktop to access student data. Thank you.