Contact iNaturalist

Contact iNaturalist Support


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About: iNaturalist is a social network for sharing biodiversity information to help
each other learn about nature. The primary goal is to connect people to nature,
and the secondary goal is to generate scientifically valuable biodiversity data
from these personal encounters.



iNaturalist Customer Service 👿🤬😡😠💢😤

iNaturalist Contact Information

Listed below are our top recommendations on how to get in contact with iNaturalist. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iNaturalist. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iNaturalist, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit iNaturalist Website

Privacy Policy: http://www.inaturalist.org/privacy.html

Developer: iNaturalist


57.89% Contact Match

Developer: iNaturalist

E-Mail: [email protected]

Website: 🌍 Visit Seek Website






Read 6 Customer Service Reviews 😭😔💔

4.6 out of 5
AzJa
2024-02-21

Hi Hello My son aged 11 wants to participate actively in iNaturalist but at the moment his account is under my parental control through Google Familylink. Have tried updating his profile but it took ages. Wlould the app acknowledge Familylink account and allow my son use iNaturalist soon please?

Steven Chong
2022-08-07

I recently noticed the edit function in inaturalist doesn't show the recent order of items uploaded, esp. if to retrieve and update the location after I mass upload just only the ID. Has there been a reset ? How to change back ? I can only access my recent uploads when I go to 'Your Observations' to retrieve the upload to edit. Appreciate your comments on this Steven (Plain Tiger)

Don C. Lewis
2021-12-22

Someone using the Email iNaturalist has taken $99.88 from my bank. If it was you please return my money. I did not order or ask fr anything ffrom .

Updated and not very good any longer

2022-04-29

by Denisovich87

I’m completely blind but I don’t let that stop me from doing the things I love such as gardening. This app was pretty darn useful and accessible using my iPhone screen reader, and although it rarely correctly identified the plant right off the bat, it would most times previous to about April 2021 give me the correct suggestion in a list of possibilities. I am really, really disliking the updated System as there are far, far fewer suggestions even when I go turn off the “nearby“ switch (which I seem to have to do with every single observation). Along with that, the things it does suggest are laughably far from correct; no, the iris I’m taking a picture of is not a toad of any species, nor is it a blue land crab,, nor also “magic mushroom“ (I kid you not, that was the title of a suggestion and yes, it was the psilocybin )trip( variety of mushrooms per the species name to that title). Basically, this used to be really good and I would happily pay for what it used to be, but certainly wouldn’t pay for what it is now.

Nature Nazi’s

2022-05-06

by Only Angry Reviews

I loved the app for all the reasons noted in the other reviews. I used it for about a year and was enjoying contributing to the documentation of wildlife in my area. When I had an observation and couldn’t capture a picture it made sense to use the picture they provided in the identification process. Well I did that for 3 or 4 observations and they sat there for months. Then one day some lady starts leaving condescending comments on those posts that I can’t do that and that she was going to report me. Which she did. And they wrote me more elitist condescending comments. AND I am pretty sure they deleted one of my own photos…they don’t deserve it anyway. I’m sure they took my photos and observation data to use for their own benefits. So sign up but beware your working unpaid for ungrateful condescending elitist academics. This is why the massive social potential of the app goes right by them unnoticed. They have no social clues and they don’t care what the users want as long as they post content for them to steal.

It’s amazing and it could be more amazing

2022-05-13

by Yetanothermillenial

I love inat. I use it all the time. The taxonomy suggestions are almost always on point. I use it to explore areas I already am familiar with too to learn about the things living around me I’ve never heard of. Even the projects and guides are cool, because I can see which species in a group are most commonly encountered based on how many times they’ve been observed compared to others. The range maps you get for species etc are dynamic.

BUT, the social component to me is abysmal. “Leaderboard?” No one cares. It’s a meaningless statistic. I’d like to be able to see who is observing similar things to me in an area. Who is consistently identifying a specific phylum or genus? (Not me lol). They should be acknowledged as someone with some knowledge in that area. I know inat has powerful algorithms capable of identifying species based on photos - use some of those algorithms to connect peoples’ observational powers and curiosity. Sometimes I observe something that scientist haven’t completely determined what subspecies lives in my specific area- why can’t scientists send out questions for people to find out? Don’t know the southernmost extent of a plant? Ask people who have observed it before and live in the area to look for it.

This is a powerful app for taking citizen science to the next level. I’d love to see what they can do.


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Why should I report an Issue with iNaturalist?

  1. Pulling issues faced by users like you is a good way to draw attention of iNaturalist to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iNaturalist customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iNaturalist.


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