Company Name: EDOKI ACADEMY
About: Edoki produces high-quality, multilingual digital learning experiences for kids that are aligned
with the montessori teaching method.
Headquarters: Paris, Ile-de-France, France.
Listed below are our top recommendations on how to get in contact with Montessori Preschool, Kids 3-7. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Montessori Preschool, Kids 3-7. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EDOKI ACADEMY
Contact e-Mail: [email protected]
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Get Pricing Info for Edoki Academyhttps://www.edokiacademy.com/fr/privacy-policy
https://www.edokiacademy.com/fr/terms
by Priskittles
I downloaded this for my 3 year old to do at home. He usually attends a bilingual Montessori school. I figured I’ll let the trial period transfer to the monthly subscription if he liked it. Much to my disgust, I discovered that the trial automatically transfers to a $65/year annual subscription instead of the monthly subscription. I wasn’t even given an option to choose monthly or annual. Totally unethical! Who does that? Now that I’ve already been charged I know they won’t want to refund me at all even though I cancelled it. They count on people not noticing this so they can charge you the full amount.
I wouldn’t mind the $65 charge so much if I thought the app was worth it, but it’s not. It’s not very intuitive on what are the actual activities vs what’s random stuff in the classroom that just makes sounds. Also, why is there not cursive hand writing lessons in this app? That’s part of the core Montessori learning experience. My friend recommended Kahn Academy Kids to me as a 100% free alternative (no trial). It loads faster, has better content, and has a more intuitive layout. I would rather pay $65/year for that than for this Montessori Preschool app.
If I was refunded the annual fee less a 1 month subscription fee I would consider changing my review to 4 stars.
by Lishakat
This app designer displays very unethical behavior unbecoming of a company who produces content for CHILDREN. I Downloaded this app in search of educational content for my 4yr old during the pandemic. I was aware of the trial period however the way that it is pitched is very misleading. I was automatically enrolled into the one year subscription that the app provides at an absurd price for what is offered. I was not given the opportunity to select the one month subscription prior to paying $64. I also see that this app is very active in responding to its customers. I put in a request for a full refund and have canceled the service. I expect and hope to hear from your company soon as well as a prompt return of the money that was taken!
by Santilucy
Did the trial app is not user friendly. A year later I get a receipt charge of $59!ask for a refund and canceling the subscription of an app I had to look up because of it all about it that’s how memorable it is. We actually use the homer app way more user friendly and my child has learned a lot. Really upset with their response that they wouldn’t auto renew in 2022 but I’m still being billed for a year you don’t even get an email notifying you of the renewals before hand just a fat bill. Don’t even do the free trial not worth it so they can bill you unexpectedly with no refund. I would give it zero stars if I had the option.
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