Contact Spok Support
Company Name: Spok, Inc.
About: Spok Mobile™ is a critical messaging / alerting application for use in
healthcare, government, and public safety environments.
Some functionality
requires a subscription / connection to a supported Spok system.
Spok Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spok, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Spok Website
Privacy Policy: http://www.spok.com/privacy
Developer: Spok Inc.
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3 Most reported problems 😔💔
Has not improved in at least 5 years
by Alxmyles
We switched from physical pagers to Spok when I started residency in 2017. Fast forward to now, this app has remained essentially unchanged, getting updates to make sure it remains functional with iOS updates, but nothing more. It feels like an app that was designed before the original iPhone even came out. It is clunky, has a terrible UI, and seems to function worse now than when I first had to use it (e.g., you are supposed to be able to tap phone numbers within a page to easily call, but this either doesn’t work now or you have to tap multiple times for the call prompt to come up). It’s just an embarrassment and they likely have no real incentive to improve it because huge healthcare systems often don’t want to switch to a new system.
Works great, when it decides to work
by AllieSmith2
Once a week it seems it won’t log in. Spins over and over saying it’s attempting to sign in but never actually completes. Currently have two pages that I haven’t been able to see all day. There has to be a bug fix that can be done but there’s never any updates??
Current error/sign in issue has had my locked out of the app for a week now. Cmon. We need an app update to fix this
Unreliable
by RNKnitKnut
Current facility uses this. Reliably unreliable. “Oh if you are in house, you need to be OFF wifi in order for it to work”. Ah. But I have no network connectivity at all then.
Luckily coworkers alerted me by sms text that I was about to be paged- I saw it flash and disappear on screen. Only sounds off if you MANUALLY open app. So be prepared to have your phone open in front of your face at all times for the 24 hours you are on call.
Have a Problem with Spok Mobile? Report Issue
Why should I report an Issue with Spok Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Spok Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Spok Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spok Mobile.
