Skyscanner – travel deals Reviews

Skyscanner – travel deals Reviews

Published by on 2024-10-21

🏷️ About: Skyscanner is a travel app that allows users to search for flights, hotels, and car rental deals to anywhere in the world. It helps users save time and money by comparing and booking from their favorite travel brands all in one place. The app has no booking fees or hidden charges and offers the best prices. It also provides features like inspiration, smart filters, travel map, calendar view, hotel booking, car rental, trusted travel brands, no added fees, greener choices, and saved flights.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.2%

😎👌🔥 Positive experience
32.4%

🙄💅🫥 Neutral
25.5%

~ from Justuseapp.com NLP analysis of 451,662 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- I can subscribe to flights and be alerted when the price changes.

- Easy to use and navigate.

- Simple design and clean graphics make the information clear and straightforward.

- Got great deals through this app.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Priceline has better deals unfortunately

2022-05-21

Initially I got great deals through Skyscanner. That’s how they lure you in. I have used it now for 2 years and I can honestly say this with confidence. The first 2 flights I booked I got great deals! I literally got 2 round trip tickets for $40 each traveling to different locations. That was within months of each other. After that the luck was gone and I have never had such a deal since. It’s been about a year and a half and I have yet to buy another flight using Skyscanner. I spend lots of time comparing flights and you can get better deals on Priceline after your 2 “lucky” flights. Skyscanner usually has the highest prices compared to any of the others out there. Use for your first 2 flights then delete it!! It’s not worth it. Download Priceline and thank me later!! ;) Also the new version has started linking to third party websites once you get to the dates and flight you want. The third party sites are screechy to say the least. Once you choose the flights you want the price increases and you can’t get back to the original price. This was once a great app but has now lost all cool points. I haven’t used it in a year and a half since I’m finding the best deals on Priceline or going straight to the business site for rental cars. Once you buy your flight through Priceline they will send you codes for better deals on cars/hotels. Thank me later ;)

Worst App Ever

2022-06-22

My wife booked a flexible airfare through this app, and paying more, just in case we needed to change dates. As it turns out we do need to and this app denies any responsibility saying they are only a search engine, our tickets are actually with Tripsta, and we need to deal directly with them. I’ve called both Athens, Greece and Auckland, New Zealand, and messaged them several times, all with no success. Now I’ve been told they are in reorganization and we are authorized to deal directly with Japan Airlines, who say it’s not their problem and won’t even discuss with us any changes. As I have to stay several more months in Thailand I will be forced to forfeit my return flight, and the money involved, all due to “Skyscammer”!
This is outrageous, a total ripoff, and I would suggest that no one ever book through this company again.

2nd review...just as bad as the first

2022-07-23

Initially a 1 star review bcz everything I tried to look up for flights from Oregon to California would only show up in a different country currency...no matter what I set my acct or preferences to....Made zero sense!
Fast forward a few days and I get an email from this app about how to fix that...although Skyscanner had already fixed itself by then, so I’m assuming it was a glitch occurring on the particular day I was trying it out... (shrug, don’t know)
However their email did get me thinking about tickets again, Tuesday’s being a good day to buy tickets and such. So I did a search and every single flight Skyscanner finds is anywhere from $40-$220 MORE than what I am seeing right now on my desktop computer when I look at American or Southwest or Alaska Airlines websites... So again, back to poor stars and I still see zero use in Skyscanner at all. I have no idea how other people think this is a great concept unless maybe it only actually saves money on flights to other countries cuz it DEFINITELY doesn’t save anything within the US/short distance travel. That also would explain why most of the airline company options are all overseas type companies.... Why not just change the name of Skyscanner to something that represents Discounting Overseas Travel??

Lost the best part

2022-08-24

I’m also disappointed with the changes to the “explore” portion of Skyscanner . That is the main reason I used Skyscanner over any other airfare app. Being able to pick a destination and have Skyscanner tell me all the cheapest dates to travel to that destination, was extremely helpful for a flexible traveler like myself. Now Skyscanner fills in one set of random dates for that destination, and I can no longer explore and compare different dates without having to type in each date, look at price, change date, look at price, change date, look at price, etc...

PLEASE update Skyscanner to have the explore option how it used to be. It really set Skyscanner above the rest being able to explore different locations or dates based on what is cheapest at the time. It was so helpful when I don’t have a specific destination or specific time frame I want to travel, I just know I want to go somewhere and have it be as cheap as possible. I’m not sure I have use for Skyscanner without that feature.

The bait and switch, switch...

2022-09-25

Up until this year (wait, Kayak beat out this app in September when I booked a trip to New Zealand), this app was my go-to for finding discount flights. A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. this app isn’t that bad, but for the last month, every time I’ve checked a price for the EXACT same flight for the EXACT same date, it advertises the same “bait” price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you’d advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn’t you stop the BS bait price on the unpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane’s seat availability, so the claims that the seats are limited is tired, not just dishonest. So, way to go, this app. You’re just as useless as Momondo now.

Shady travel agencies it recommends!!!

2022-10-26

Nothing wrong with Skyscanner itself. The problem lies with the shady travel agencies it suggests - a lot of them operating from either Eastern Europe or India. And that’s for regardless where the flights are to and from. I am never going to use this site or app again after having had several issues with the travel agencies it recommended while purchasing ticket. When the call is routed to Eastern Europe you know that any changes to the ticket whether airlines charges or not they want hefty change fees. And if the it’s an Indian agency they want to “verify” your credit card even after the ticket issuance by having to divulge credit card and passport info again (usually by sending actual pictures of the stuff) - archaic and obnoxious!!!
Screw this - buy from the airline site directly - prices are lower or at worst the same - who need Skyscanner!!!

**They do not take responsibility for the companies they partner with. I lost over $100!!

2022-11-27

I booked a flight through this app for Vayama airlines to get a flight in the Spring bc I had to move. Vayama charged my credit card but never sent me my flight information, ticket or confirmation. No one from Vayama has reached out to me to this day about my multiple complaints.

I reached out to this app to ask for a refund and they REFUSED to even give me a credit or any kind of compensation. They would not take responsibility and said it was my own liability to book with one of their partners. I told them then that they shouldn’t be promoting companies that are taking money without giving them the plane ticket promised, and AGAIN this app said it was not their problem. Disgusting...

Used to be great

2022-12-28

This used to be my only travel app and I travel constantly. However, I tried to book a flight yesterday and was directed to a third party website for purchase. I then got an email from this app saying that company needed more information. The company also sent me an email saying I had to call them to verify my credit card. I was skeptical but did so and answered some questions. I then got a message that my credit card couldn’t be verified and the transaction was declined. So I rebooked using a different credit card and also got a message that the card had to be verified. I have an excellent credit card and the bank says there is no reason for them to be doing this and there are no problems with the card. I will be looking for a different app now.

Low rating carrier and unknown sites

2023-01-29

I am disappointed with this app because I actually never got a flight through Skyscanner . Also, the carrier in the search results are frontier and spirit. These carriers do not add seating or baggage prices to their total price. Their goal is to provide options for their guests. This would not apply to me. Also they both are known to have late arrivals and departures time with poor customer service. In addition, there are booking site most people are not familiar and thorough research has to be done before booking. this app is not an app for last minute trips. Trips need to be planned in weeks or months in advance. Lastly, I do not like the calendar or chart feature. It display a cheaper flight price than what the results display. Hope the review helps.

Beware of booking via SmartFares!

2023-03-02

As the title warns, DO NOT book via SmartFares. They are a massive scam and will charge you more than the price quoted which you won’t discover until after the payment is processed. I was charged for a flexible ticket which was an additional $70 on a plane ticket that was only $79rt!

Fortunately, I used my credit card which will refund and dispute directly with the scammers. They do worse things than that which you can discover by searching Google for reviews.

this app, I am a backpacker. I don’t have time to sort through scamming sites on your site. Your service has been great up until now. Please block them from your airfare results so that others can book with ease and not be scammed like so many who’ve booked before me and will continue to until you remove them from your platform.

Needs a bit of improvement

2023-03-31

this app is a really good app to use for flights, but i dont like some things of this. The flights they show are not always THE cheapest, you can still find aome cheap deals before that and what i mostly dont like is how that when we select a date from the charts if says that the cheapest flight is of $300 but when we go to select a flight it is no where near $300 but its triple the price so it is like clickbait that the chart tells another price and we get something else. That is really confusing and frustrating. I hope this gets fixed or the problem gets solved.

Great app, but needs work with some accessibility features for Voiceover users

2023-05-02

Great and useful app. It has a lot of different airlines available to you, including Jet Blue, Spirit, Frontier, United, Delta, American, etc. that I've seen so far. I'm not sure if they have Alaska as I haven't looked at enough flights to fully be aware.
The things Ive noticed, though, in terms of accessibility are with the calendar, and also with looking at further flight details. The date of departture and arrival get lost a bit, and it's not entirely intuitive when you're trying to sort out what's what. When you're entering in departure and returning dates, the months are labeled, but the actual days are blank buttons. It's doable since you can just count in your head, but it's a little irritating. That said, plenty of other airline apps are way worse with their calendar accessibility. So, that said, this isn't horrible. When you're booking a one way flight, though, Voiceover responds beautifully to the calendar and suddenly reads the numbers and days of the week on the calendar. Bizarre, but I'm not complaining. Just wish it could also be sorted for the round trip calendars.

How I have travelled the world!

2023-06-02

Updated review from 2017: I'm sure I sound like I'm being a tad dramatic, but Skyscanner is literally life-changing! With its help I have successfully visited over 17 countries across Europe and Asia. My most recent trip was to Thailand for a little over $500 round trip. Thank you, this app for making continued world exploration possible ❤️

Original review from 2014: I am 23 and with the help of sky scanner have been blessed to be able to travel! Milan Italy round trip for $800? You're joking! Iceland for $99 bucks?! Skyscanner has literally changed my life.

Love this app

2023-07-04

Only 2 reasons why I can’t give it 5 stars: I wish it had finer grained control over notifications (I want to see if a flight I’m interested changes, I can’t stand random notifications asking if I’m “still interested 👀”), and also, I can’t seem to find a way to set a watch from Skyscanner . If I set up a watch on desktop, I get notifications for price changes, but if I save a flight on the mobile app, no notifications, and appears under “saved” instead of “watching.” Maybe I’m missing something somewhere, but if so, wish it was easier to find.

Super Awesome

2023-08-04

I’ve been using this app for many years! I love it because I can search most airlines at once and find the best combination of travel dates to save money by day, week, month, and year. We used this app recently for our trip to Australia and New Zealand because I found a super cheap time to fly for our family and changed our previous destinations. The search functionality by month and year is particularly useful when you are not stuck in flying a certain time of year or day and just looking for cheapest travel times. We LOVE this app!

Wow! Wow! Wow! Check SkyScanner first every time!

2023-09-05

I was hating to book Southwest Air with a 3 day notice from LAS to SMF(Sacramento) when the twin grands are born cuz it’s around $300 each way. Ugh... Driving is 9 hrs and $200+ for just gas! Ugh... I saw Sky Scanner in my apps so I took a minute to peek. I’m so glad I did! It showed me Frontier flew that route nonstop daily for $30-$40 each way. Today I booked Round Trip tix for an 8 PM to 9:30 PM flight in 3 days for only $71 including all tax and fees! Checked bag- not needed by me - is $30 each way extra. Wow! Wow! Wow! I saved $530 because I looked! I can’t wait to meet the new grandkids! I’LL CHECK SKY SCANNER FIRST EVERY TIME I TRAVEL FROM NOW ON!

Go to App to search flights

2023-10-07

this app is TRULY my go to App for looking up & booking flights. You can search for a flight and if you are undecided just “save” it and come back later. See whether the price dropped or increased on that route. You can also “set a price alert”, so I have already set my alerts for 9 months in advance and monitor when cheap flights come up for upcoming holiday trips. It's easy to use, easy to navigate. Its' simple design and clean graphics make the information clear and straightforward. It scans multiple airlines and seems to offer better pricing for flights and connections than some of its rivals.

Explore Feature is never accurate

2023-11-07

Using Explore was the highlight of using Skyscanner for me. However, now that I’m searching for flights to Spain this summer, if I “Explore” this location, it shows me a series of longer duration flights around 450, but when I tap on it, it’s nearly double in the 800s, an entirely different price. It does this for nearly any location and date. Overall I’m very disappointed with the inaccuracy of prices; it’s deemed to be nearly useless unless I’d rather search it date by date instead.

With this in mind, I hope the developers will consider shining a light on this issue and improve the searching feature.

Great app for finding cheap flights - wish notifications were better

2023-12-09

I use Skyscanner to find the best prices for flights and it’s great. I love that I can subscribe to flights and be alerted when the price changes. However I get too many silly notifications because any change triggers the notice. For example - I get notified when the price changes by $1 which is a waste of my attention. In addition if I subscribe to more than one flight the notification becomes generic and I have to open Skyscanner to see which flight changed.

I wish I could control the limits of my notifications (like only tell me when the price drops by more than $30, etc) and that notifications were more clear - especially when subscribing to more than one flight.

Keep up the great work! Skyscanner is powerful.

Trash

2024-01-09

App is super trash. Prices are SUPER inconsistent. I once saw a $4 ticket to Cancun. FELT LIKE CLICKBAIT. When you do find low fares, the availability or connection wait times are god-awful. I once saw a connection wait time of 30 hrs for a 2 hour flight. Are you transporting me on someone's back(with paper wings attached to their hands)? So let me tell you about the price chart: don't use it. It's there for asthetic pleasures. Bet the developers are padding each other for that one. App is so bad not even Jesus would use it. Use Hopper instead(this review has been paid for by the false hopes of many poor suckers) Use app at your own risk 🤬🤬🤬

Irina Ivanova
2023-02-21

Hello, I have a very bad experience with buying of flight tickets through Skyscanner and it is because they sell tickets by scammers. They don't try to manage to offer tickets by good travel agency, for them important is only the commision that they would receive buy them, but not the quality of the service and happy customers at the end! What is exactly my issue? I am really very disappointed also from GotoGate service. I really don't know how it is legitimate company and how Skyscanner works with them at all. They don't care for their customers at all, they are really scam. My flight is from Sofia to Manila on 13.03.23, for two passengers. I've added a Flexible ticket option because I know that maybe I would need a flight change and I've needed to change the flight date to be on 9.03.23 and the destination to be to Cebu. I called Gotogate Call Center on 14.02.23 and asked them for this change. And they said me that there is not a problem for this change, they will do it and I have to pay additionally 456£ for both passengers for the price differences of the flights. They sent me a payment link for the payment and I paid it immediately. I've received a confirmation mail for the payment but no confirmation mail for the changed flights. I have called Gotogate two days later on 16.02.23 to check if everything is okay and they said me that Turkish Aitrline rejected their request for changing the date and the destination of my flight I have to pay additionally 314£ for this change to be completed. I am very disappointed that they expect to pay additionally 314£ as I already agreed for the price change and if I known that the price would be so high, I have never done this change. I would say this is really a crime. They could say me several times that I have to pay more and more, how I could be sure if I agree and pay now again this 314£ that they would not say me that I have to pay more after that for the completion? Additionally I have called Turkish Airline and they said me that Gotogate has never requested them for changing of date and destination of my flight. So Gotogate are liying and this is a trick to steal money illegally. On top of that Gotogate also said that Turkish Airline cancelled my original flight on 13.03.23 from Sofia to Manila and if I would like to stay with it, I have to pay for it 319£ more. But Turkish Airline said me that they has not do any changes to my ticket. So now I either have not changed flight, nor I could go with my original flight and I already paid 456 pounds for all this. So this is absolutelly unacceptable, I am really disappointed, it's a real robbery and scam. I've asked Gotogate that I would like to escalate their scam somewhere and they created a ticket issue to his supervisor and said me he will support me for my issue and he will call me next 24 hours. But no response by him, I called them again and they said me he will call me after 48 hours, again no response. After that they said next 72 hours. And now 5 days later any call by anyone. And I don't know if I will fly at all, no tickets, nothing, I could not do any accommodations or internal flights booking. Please never use Skyscanner and Gotogate! Best regards, Irina Ivanova



Is Skyscanner Safe? 🤗🙏


Yes. Skyscanner – travel deals is very safe to use. This is based on our NLP (Natural language processing) analysis of over 451,662 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Skyscanner Is 43.4/100.


Is Skyscanner Legit? 💯


Yes. Skyscanner – travel deals is a totally legit app. This conclusion was arrived at by running over 451,662 Skyscanner – travel deals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Skyscanner Is 77.5/100..


Is Skyscanner – travel deals not working? 🚨


Skyscanner – travel deals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Skyscanner – travel deals? Post a Review




Features

1. Find inspiration by exploring everywhere first.

2. Use smart filters to search by flight duration, airline, number of stops, travel class, departure and arrival times.

3. Check out the handy travel map to stay up to date with the latest restrictions and entry requirements.

4. Use the calendar view to find the cheapest dates in a chosen month.

5. Set up a Price Alert and get notified when the flight price changes.

6. Compare and book cheap deals from thousands of hotels, resorts, apartments, motels, and hostels.

7. Find rooms near your current location and grab a last-minute deal.

8. Choose where and when to pick up your car rental and filter your search by vehicle type, fuel type, and features.

9. Compare all your top travel brands in one place and get recent reviews on our travel partners from our community of travelers.

10. No booking fees ever.

11. Find greener flights with our “Greener choices” label.

12. Save your flights or hotels you like with the “saved” feature.

13. Skyscanner has been featured in The Telegraph, The New York Times, Elite Daily, and Pocket-lint.

14. Connect with Skyscanner on Facebook, Instagram, Twitter, LinkedIn, and their website.

  Customer Service/Support
Developer:
Skyscanner


Website: