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About: Skyscanner operates as a trips meta-search engine company.

Headquarters: Edinburgh, Edinburgh, City of, United Kingdom.



Skyscanner Flights Travel Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Skyscanner Flights Hotels Cars Website

Privacy Policy: https://www.skyscanner.net/privacypolicy.aspx

Developer: Skyscanner Ltd


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DINESH AGRAWAL
2026-04-03

Subject: Urgent Assistance: Hotel Booking Confirmation Missing Message: PLEASE PROVIDE MY BOOKING DETAILS Hello, I made a hotel booking through Skyscanner for [Hotel Name] for check-in on [DD/MM/YYYY] and check-out on [DD/MM/YYYY]. However, I have not received any confirmation email or booking ID from Agoda, only the payment has been deducted. Here are the details for your reference: Guest Name: [Dinesh Agrawal and Subhash Goyal] Booking ID: Not received Hotel Name: [Hotel The Park Banjara hills, Hyderabad] Check-in Date: [04/04/2026] Check-out Date: [05/04/2026] Email Address Used for Booking: [Your Email] Amount Paid: [5380.68 and 5380.68] contact no - 9829067071 Please assist urgently to confirm my booking as my check-in is scheduled for tomorrow. Thank you for your prompt support. Best regards, [Your Name] [Contact Number]

Roland Rogowsky
2022-05-15

Confirmation; Order number: LG0HY6, Booking references: Flight: WTNSKX Hello, I am enquiring about my refund. I cancelled the Broome trip in mid January ... I was in contact with your - back and forth emails. The last email I got from you is that it would take 90days if we went through the bank process of recovering the charge from our account - and please don't do that. Qantas sent a boarding notice ... I phoned Qantas - we have cancelled - they have got me booked on one leg of the journey as no show. I told them about Skyscanner - what I have gone through to try and get my money. I had lengthy talked with them - here is their phone number (which does not work). I dealing with a shadowy company who is refusing to follow through with a cancellation. What happened to it? Thanks Roland Rogowky

Priceline has better deals unfortunately

2022-06-15

by Iam_conqueror

Initially I got great deals through this app. That’s how they lure you in. I have used it now for 2 years and I can honestly say this with confidence. The first 2 flights I booked I got great deals! I literally got 2 round trip tickets for $40 each traveling to different locations. That was within months of each other. After that the luck was gone and I have never had such a deal since. It’s been about a year and a half and I have yet to buy another flight using this app. I spend lots of time comparing flights and you can get better deals on Priceline after your 2 “lucky” flights. This app usually has the highest prices compared to any of the others out there. Use for your first 2 flights then delete it!! It’s not worth it. Download Priceline and thank me later!! ;) Also the new version has started linking to third party websites once you get to the dates and flight you want. The third party sites are screechy to say the least. Once you choose the flights you want the price increases and you can’t get back to the original price. This was once a great app but has now lost all cool points. I haven’t used it in a year and a half since I’m finding the best deals on Priceline or going straight to the business site for rental cars. Once you buy your flight through Priceline they will send you codes for better deals on cars/hotels. Thank me later ;)

2nd review...just as bad as the first

2022-06-22

by KC Clan

Initially a 1 star review bcz everything I tried to look up for flights from Oregon to California would only show up in a different country currency...no matter what I set my acct or preferences to....Made zero sense!
Fast forward a few days and I get an email from Skyscanner about how to fix that...although the app had already fixed itself by then, so I’m assuming it was a glitch occurring on the particular day I was trying it out... (shrug, don’t know)
However their email did get me thinking about tickets again, Tuesday’s being a good day to buy tickets and such. So I did a search and every single flight this app finds is anywhere from $40-$220 MORE than what I am seeing right now on my desktop computer when I look at American or Southwest or Alaska Airlines websites... So again, back to poor stars and I still see zero use in the app at all. I have no idea how other people think this is a great concept unless maybe it only actually saves money on flights to other countries cuz it DEFINITELY doesn’t save anything within the US/short distance travel. That also would explain why most of the airline company options are all overseas type companies.... Why not just change the name of the app to something that represents Discounting Overseas Travel??

Lost the best part

2022-06-29

by Jaimemarie23

I’m also disappointed with the changes to the “explore” portion of the app. That is the main reason I used this app over any other airfare app. Being able to pick a destination and have the app tell me all the cheapest dates to travel to that destination, was extremely helpful for a flexible traveler like myself. Now the app fills in one set of random dates for that destination, and I can no longer explore and compare different dates without having to type in each date, look at price, change date, look at price, change date, look at price, etc...

PLEASE update the app to have the explore option how it used to be. It really set this app above the rest being able to explore different locations or dates based on what is cheapest at the time. It was so helpful when I don’t have a specific destination or specific time frame I want to travel, I just know I want to go somewhere and have it be as cheap as possible. I’m not sure I have use for the app without that feature.




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