WeChat Reviews

by Maddygb

I downloaded WeChat in order to communicate with a group for college. I downloaded WeChat , created an account. Everything worked fine. The second time I opened WeChat THAT VERY SAME DAY it had logged me out, and when I tried to sign in, a message popped up saying my account had been deactivated due to suspicious registration. Of course, the only way to recover your account is to have another this app who has had an account for at least a month verify your identity, but I didn’t know anyone else at the time who had used WeChat long enough to verify me. THERE NO EMAIL RECOVERY OPTION. And, since you have to enter your phone number, not your email, to create an account, it is impossible to create another account if you get locked out of your old one (you can create a new email address, but you only have one phone number). Customer service WILL MOT ANSWER. TERRIBLE EXPERIENCE. TERRIBLE APP.

by Ticket Giver

I wanted to try this app to see what it was all about. I try to sign up and it won’t let me past the verification part unless I have someone who uses this app help verify. To me this absolutely stupid if I never heard of WeChat before. I’m not going to go around on social media or any other means trying to find someone who uses WeChat just to help me verify. In a way I’m disappointed cause I enjoy trying new apps that allow you to communicate with new people, until I find out WeChat has nothing but bots and scammers. I unfortunately will never know if WeChat is actually real or not cause of the stupid verification process that I am unable to do. So with that being said I give WeChat a 1 star. If something can change with the verification process where I’m able to move forward and explore WeChat more then I can write a new review with a possible better rating.

by Yani2x

this app has permanently blocked my account due to a “suspicious login” which is “in serious violation” of their terms of use. I am a user in the USA and haven’t used my account for a couple of years now. I live 14 miles away from where I last used my account and tried logging on today. WeChat was downloaded via iOS App Store obviously and it even gave me the option of resetting my password. The password reset email was in Chinese! I changed my password anyway and tried logging in to WeChat . All of a sudden, it says I’m permanently blocked! This is ridiculous. You send a help request and nobody answers. And then when you try to unblock yourself, it tells you you’ve tried too many time. I can’t even have a friend verify my account, yet so can make a NEW this app. If someone has violated the terms of use, why should they be allowed to have another account? More importantly, what term of use did I violate? Not using WeChat for three years? I don’t have a VPN on my phone, I used the office iOS app. I feel like they just don’t want users from the USA. I did nothing wrong! I just want someone to tell me what I did to have my account blocked and to unlock it since it has been WRONGFULLY blocked.

by Squeeeeeeeeeeps

This Apps registration requirement is just mind boggling? I have NO problem whatsoever providing a phone number like so many Apps need nowadays...usually you give your number to a trustworthy developer to verify your a real person and they file with the other thousands of users Ph numbers and thats it, no big deal. But for “We Chat” they actually require you to some how randomly contact another user, who is a COMPLETE stranger from who knows were, and ask them to help you finish the registration process? Are you out of your minds? Your crazy and it blows my mind to think other users gave there actual Ph number to a total stranger who could be a hacker...a identity thief...convicted felon....killer...rapist or even worse? HOW CAN THEY EXPECT YOU TO DO SOMETHING SO DANGEROUS for such a common App that doesnt even look that promising or special? Its just SO wreckless and unacceptable and to know that there is even 1 person out that complied is by far 1 person to many? And if something does go wrong and a user is harmed in ANY way, this app developers should be be most definitely held responsible for causing it.....NO APP IS WORTH PUTTING YOURSELF IN HARMS WAY PEOPLE? WOW?

by Dannikensss

I have friends that live in various parts of the world and I loved using WeChat to communicate with them. I went on a trip to visit said friends, resulting in no need for use of WeChat since I was there, in person with them. My account goes inactive since I wasn’t using it for a few weeks and when I come back to sign on, it gives me an error message saying my account may have been “hijacked” or disabled for inactivity and I have to get another user to unblock my account. It gives me instructions on how the friend can unblock me so I find an alternative way to communicate with them to do so, but when they follow the given steps, it does not work. I have submitted multiple support tickets for MONTHS for help resolving this and no one has gotten back to me. Not even a confirmation email that the ticket was received. The only reason I don’t trash WeChat is that I have important information in the messages that I’d at least like to get back to. If I should ever get any freaking help. Horrible service.

by JulietteArien

Each time they update a new version, not only any malfunctions do not fixed, it’s performance gets worse! Please stop developing and kill WeChat forever! - There’s no syncing whatsoever. I must work with WeChat because of my job. And I have it on my Cellphone and laptop. If I receive and open a message on my phone, next time I open it on my laptop, it won’t be there. Despite that I activated the sync button! And when I’m working on my laptop, and chat with someone, WeChat on my cellphone shows all my messages as new messages! - And don’t get me start with file system. To see a glance of how an app could be garbage, try to open it. Each time It takes like three attempts or more to open WeChat . And it’s not like the 3rd time it will open nice and easy. I must wait like 30 seconds to pass the opening page and the like another 30 seconds or more to loading!!! Please kill it and let the people use a real app!

by Yaaroti

WeChat locked me out for suspicious activity, I wasn't in WeChat , I didn't have WeChat open, how is that suspicious? Is it because I'm not using their app 24/7, perhaps it's because I'm not from it's country of origin? Nah, it comes down to just good old fashion poor coding, something universal.
In what little time I was on WeChat I found it to be clean and some interesting features. I just didn't have time to make friends on it, so I'm locked out with zero way back in. How about the developer try that in reverse? Make it so you have to have friends to register, that way I don't waste my time on such a poorly designed poorly coded back end system, which I could just be using the book of faces for that.

There are other apps out there that don't have the problem, I'm sure there are apps that are worse than this. Save your time, find some other way to message each other.

by BYM35145664

Not all of my subscriptions are equally pressing for me to read, so now I have this cumbersome extra step of having to click on the dropdown menu in order to get to the old view of my subscriptions in order to see which ones I currently want to look at. Maybe the subscriptions message folder is useful for some people, but now it just makes me not want to use subscriptions. At least make it optional, or give us the choice of whether to view the old view or the messages view first please.

As for the new interface it is way too white, and there is not enough contrast. The update says it’s supposed to be more intuitive and easier to use but now it’s actually harder to navigate because of the color scheme used for all the sections. Also, there is so much wasted space in the margins around messages and text, and everything looks so spaced out (not condensed) which is frustrating. DO NOT UPDATE.

by Who Was Blocked

I used this app for two years. I didn’t use it very often. Most of time I read those messages in some groups. I didn’t post anything on my board. And it asked me to enter my password again because previous login expired. I didn’t enter the right one at the first time. Second time I typed the right password. Guess what? My account was blocked. Only once wrong password caused that my account was blocked due to suspicious login. And I’m on the same devise and same ip as usual. And the problem is I don’t have friends who used this app over six months, no one can helps me unblock my account. And it requires not only a person to help you unblock your account and people who help you must use this app over 6 months and didn’t unblock for others for a month.
It’s really ridiculous. And no one answered my phone when I called customer service numbers. If you solved the problem, I will change my rate and review.

by CorruptedGaming

I don’t understand why they decided to make it so that you can’t connect things like you email to your account from a device other than your phone, this has caused me several problems as I can’t log into my account from my phone as I got a new one recently and had my phone number changed and completely forgot my password this part was on me and I will admit I am partially at fault as I didn’t take the proper precautions before, but I thought it would be no big deal as I can just connect my email to the account from my ipad to login as I was still signed into the account on there, now I’m just left disappointed and annoyed as I can’t reset the password to my account or connect my email. I honestly think this should be changed as it makes no sense for me not to be able to connect my email from my ipad or other devices other than my phone.

by Chauhan88383

Call functionality is decent but that’s not what I’m going to talk about. I forgot my password to my account. That account has a random unknown number linked to it. Which it could be my fault. it also has no emails linked to it. I could accept some accountability for that but what is upsetting is that there’s no way to contact support. The official website didn’t have a phone number listed nor had a chat function. The chat function part can be left out but any basic company would have a phone number to contact for any support. Let alone Tencent whose company worth is $134 billion. Basically if you’re in the US and you need some support, you’re screwed. This is completely unacceptable. If a small business can have a phone number, a multibillion dollar conglomerate should also have a number.

by Sapphire A

I made a this app account yesterday. I set a profile picture, downloaded some of the cute stickers, and that’s it. I didn’t do anything else in WeChat . This morning when I try to log in, it says my account is blocked due to suspicious activity. I’m like “ok...I guess I can request for it to be unblocked.” So I go through this lengthy process to unblock my account which, mind you, should never have been blocked in the first place. Then I get to the step where the only way to unblock it is through a friend on this app who has made an account over 6 months ago. Well guess what? I DON’T HAVE ONE. I made an account about a year earlier and the same thing happened then. My account was blocked when I hadn’t even used it. I wasted my time trying to unblock the account. I ended up deleting WeChat then, and I’ll be deleting it again right now.

by Wechat-funuser

I understand the security aspects of this app and really appreciate that, but for someone who is using this app for fun this has become useless. Anyone who is using this app have an option to secure their own account, the platform should only provide controls but it should be left to the individual to secure their own account. There is no point for the platform to deny someone access and lock them out of their account because they send too many friends requests or someone marks the account as spam. The platform can rate limit the requests. Also, it will be great to provide an option to set location and search for friends elsewhere. That will be great.

by Daniel1212112

this app is a great all in one social media app, it receives updates often. I have used it since 2016 and I am part of very large group chats (200+) and a group that spans too much.
this app has everything you could possibly need Ex. Calling a taxi (in China), ordering food (in China), Video games, calls, chatting, and it even basically has Tik Tok inside it.
Though it does have some downsides if you manage big groups it is nearly impossible to manage because of the lack of features that other competitors like Discord has. Things that competitors have that this app doesn’t include: slow mode, bans, sub chats, more roles, restrictions, etc.
Overall it’s a great app that still has much to improve on, I will continue to use it since it is how I connect to all of my school friends and family.

by Al Shaibah

this app has became the most successful app for business and other uses , so i lately found that if you add a quote function in the moment page and directed to the person who posted an article or a picture without saving a picture and making our Phone’s gallery full of pictures .
It is like a quick reply to ask for how admiration you like the photo or asking for the price
Because this app is mostly for commercial business most i think , so this function is for whom to quick reply without being noticed as he comments down the post

Best wishes

by Littleleleo

It’s literally the best social media app I’ve used!!

Some features I love: message and post translation, deviralization of posts, levels of privacy settings of your posts, invisibility of your comments and likes of your friends’ posts from their friends who you aren’t friends with which also makes your posts’ like counts visible to only you, making stickers with your own pics or vids, easy voice message usage, really high quality video calls (much better than messengers).

Most of the low ratings say their accounts got blocked. Actually, the reason of its tough security is that it has many functionalities, such as credit card deposit, wire transfer, scan payment... For those who get blocked: 1. You could set up security accounts (in advance!) so that those friends can easily verify for you; 2. Sometimes you need to have your friends sent verification codes to your this app, which never failed on me once, so I’m not sure why some reviews couldn’t figure it out; 3. Sometimes it makes you choose your actual this app friends from a bunch of random accounts which is really easy.

by GamerEric

This is my first app review. I am not writing to rate WeChat . It doesn’t need it anymore. It will be removed from the store tomorrow, according to the news. this app is the place for me to keep connected to my Chinese friends overseas and back home. Now all of us are forced to look for other apps as alternatives. None has been found to be equivalent to this app. COV-19 has already created difficulties in physically visiting China. Will we be able to resume normal Sino-US travel soon? I don’t know. Now the virtual connection will be affected with this app removed from the store.

Tencent, when you update WeChat every time in the future, keep in mind that there are users in US.

by Popeyesdobetteryourappsucks

this app helps connect people from all over the world, most commonly Chinese Americans to their homeland. We already face a lot of racism and xenophobia so imagine the biggest app that connect us to our family from somewhere else in the world, gone. And look at all the racists here giving it a one star (someone really called the this app app developers “zipper heads”)🤦‍♀️ super disappointed and sad as an Asian American. We will never be accepted here and Trump has made that clear since the start of his Presidency and even more within these past few months. And non Asians here have done the same. To all my Asians, please stay safe and let’s try our best to stay positive

by AL1101

WeChat is awesome, and there’s nothing wrong with it. You can play almost all the games in the world on it, talk to your friends and family, as well as call them. You can also use it like PayPal, and you can post a lot thing so all of your friends can see. I know a lot of the reviews are saying their account was blocked for no reason, but that’s not true. You might’ve been blocked for saying something that’s political related in China or something. They keep a closer watch on those people who doesn’t have chinese phone numbers. Or sometimes they block your account when they see that you have a different phone number that’s not from China. I hope this helps you guys. :D

by Kurotsubasa

I have been using WeChat since 2012, and it reconnected me with my friends from middle school, family members I weren’t able to talk to for years. I can send messages or do video calls. this app has been the only thing connecting the two continents, and I’m truly grateful. I will probably lose connection with my dying grandparents and many lasting friendships, but I chose to love and not hate. I am thankful for the times I got to see my distant family face to face, and I truly pray that there will be alternative ways for me to stay in touch these friends and family members - because for immigrates, it is a lonely world which westerners can not understand. I thank all Chinese immigrants for your sacrifice.

by Kami Shelene

Blocked my account after one day of use, even though I had a valid phone number and only added one friend starting out. From what I’ve read online and talking to others, this is a common occurrence. It’s a shame because I liked WeChat. I tried contacting support but had no response in a week. All there support forms are broken on there website, so you can’t even fill anything out to try unblocking your account yourself. People who do have accounts are never “verified” by there terms, so they can’t verify your account as another way to unblock. It seems they only have an interest in up-keeping WeChat for China use, where they are based, so I don’t understand why they are trying to distribute it anywhere else when no one can get accounts nor any help! Never have I seen an app be this disastrous just for a chat app. It’s frustrating and ridiculous.

by Recent On

Created a new account last night.
Added family members as friends.
Noticed it got blocked this morning.
Followed the steps to unblock it, requested help from family and friends.
Nothing worked.

I sent requests to 3 of my family members, which 2 of them for sure didn’t work due to phone numbers being in a different country. What disappointed me the most, was my mother’s, my MOTHER’S phone number. It’s the exact same region as mine! But what did your team say to my mom? “You have already reached the limit of times of helping friends unblock their accounts.” And then second time, “You do not meet the requirements to unblock this account.”
After those three accounts, I tried to request it one more time, but it kept on stalling to load the option, it didn’t want to load again.
I also like to ask, What in the world type of suspicious activity did my account end up doing? All the agreements were secure, and WeChat itself doesn’t agree with it?

This is a complete disappointment!

I’m not the only one experiencing this. Look at the older reviews written this year. Many new users out there are complaining about the same situation. You’re going further away from 5 stars. Please fix this issue before more negative ratings come.

by KickerRick

Created an account and tried to log in and it immediately locked my new account, calling it “suspicious”! So I used my daughter as a contact to help unlock it, which it did until I tried to log in again. Then it locked me out again.
I searched to see if possibly they were having server issues, and it turns out WeChat is owned or controlled (or both) by the Chinese government and people suspect the government of monitoring dissidents through their use of WeChat . I’m only guessing here, but if this is true then my using other peoples phone numbers to try to get my phone unlocked it would seem to be nothing but a phishing attempt by the Chinese government to find more people who are using WeChat . You would think that they would know the answer to that already I don’t know, maybe they got hacked and lost the info. Who knows. I deleted WeChat it’s useless.

by This App Is A DISSAPOINTMSNT

First of all, it offers iPads and iPods WeChat BUT it has to have a phone number. iPads and iPods do NOT have phone numbers. You’d have to use your moms, dads, or even siblings number to have the number. Second of all, I said I was from the US, even put +1 before I typed in my sister’s phone number, and it did CHINESE WRITING!!! That got on my nerves SO MUCH BECAUSE HOW AM I SUPPOSED TO READ CHINESE WRITING WHEN I LIVE IN THE US?!?!?!??!??!?!!?!? UGGGHH THAT MADE ME WANNA SQUEEL!!!!!! I’ve never had such bad experience with trying to get an app were I can finally text my dad. That’s the thing, he has a Samsung, I have an iPod, I don’t have a phone number, and Samsung’s can ONLY text other phone numbers. THIRD of all.....

I LOOKED AT THE RATINGS AND ALMOST EVERYONE GOT BLOCKED FROM WeChat LITERALLY FOR NO REASON!!!! WeChat IS TERRIBLE I HATE IT!!! I THINK IT SHOULD GET BANNED BECAUSE EVERYONE WAS SO HAPPY WITH IT UNTIL THEY GOT BLOCKED AND THOSE OF YOU WHO LIKE WeChat WONT LIKE IT WHEN YOU GET BLOCKED FOR NO REASON!!!! I HASAAAAAAAAAAAAAAAAAAAAAAAAASAAAAAAAATE this app!!!

This is why WeChat didn’t help me AT ALL.

by MeekaCat

I have friends that live in various parts of the world and I loved using WeChat to communicate with them. I went on a trip to visit said friends, resulting in no need for use of WeChat since I was there, in person with them. My account goes inactive since I wasn’t using it for a few weeks and when I come back to sign on, it gives me an error message saying my account may have been “hijacked” or disabled for inactivity and I have to get another user to unblock my account. It gives me instructions on how the friend can unblock me so I find an alternative way to communicate with them to do so, but when they follow the given steps, it does not work. I have submitted multiple support tickets for MONTHS for help resolving this and no one has gotten back to me. Not even a confirmation email that the ticket was received. The only reason I don’t trash WeChat is that I have important information in the messages that I’d at least like to get back to. If I should ever get any freaking help. Horrible service.

by Edjkdhekgjwgej

this app is very good and easy to use, however, when I type a message to my friend, I want to change change a line to make it clearer for my friend to see. But everytime, there's no change line button, at that place, there said send instead of enter (change line). Then, some time later, I figure out that you need to press space until it's end of the line then type. It's very tiring for me and sometimes, one message contains 113 spaces just for changing my line, I was so tired at that time so please replace the send button to a enter button instead. And the send button can be beside the ··· button. Thanks! I hope this change in the future!

by ROOONANNN

Please help address an important privacy setting prob: when one chooses to only open his most recent three days’ posts, this setting applies to EVERYONE. But realistically, he might want a few exceptions where several best friends or families could see ALL of part of his posts, whereas the rest of his friends are subject to the three-day limit. I highly advocate for an upgraded version considering this problem—it would be great if we can use this function!!

by Sharoneexo

I love WeChat very much, but one thing needs to change from the beginning. The thing is when we posted the pictures on moments or discover but forgot to add some pictures, want to replace the picture that is already posted, etc.... is should have “Edit” with “Like, Comment” next to it. So that I don’t have to delete the whole thing to repost it. What happen if my friends liked my post already when I noticed that I forgot to post or add some pictures in discover and just hit delete just to repost it. Is no use! So please add “Edit” when post is already post with “Like and Comment”! Thanks!!

by DJ FREQUENCY K

I am a American guy who travels a lot throughout Asia and this is mostly used by the Asian community so it makes it very easy to connect with new friends! It’s super easy to use and it never has any issues in the 10 years that I’ve been using it.
TO THE DEVELOPERS!!
I do have a suggestion for you! How about some page themes so people can change the color and customize the look of their this app? Of course you charge money for this but I think it will increase overall revenue and give people a more personalized feel for WeChat which, will in turn, boost WeChat usage!
Just a thought :)

by Jingzz

this app has been nice and easy to use for the past few years. I just wish there could be some parity functionality as slack to pin some content in one channel/group instead of saving them all in one favorite place and soon be buried by the next content.
Also as there r more and more groups available, they always pop up to the top. If we can fold them into one bigger group like nested group function, it would help a lot for the user’s day to day experience.
Hope some product manager from this app could consider this.