Edenred Wallet app not working? crashes or has problems?

Edenred Wallet Status

Published by Edenred on 2024-01-18

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I have a problem with Edenred Wallet

Are you having issues? Select the issue you are having below and provide feedback to Edenred Wallet.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

71.4%

28.6%

Something else

28.6%

Reported Issues: 2 Comments

By Monica Sanchez 7 months ago

I can't access my accout because an error displays that says "This version only works on devices with Huawei Mobile Services". I have a Motorola cellphone but it was working just fine, it just won't open now, so I can't check my balance.

By Itzel 9 months ago

My app is not working, it says that I need to turn on the wifi but is already on

Common dislikes about Edenred Wallet app

- No puede entrar a la aplicación al momento de poner la huella

- Tarda en actualizar el saldo

- No funciona cuando se necesita

- Muy lento

- No es amigable para el usuario

- No hay soporte de calidad

Have a Problem with Edenred Wallet? Report Issue

Common Edenred Wallet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Edenred Wallet app on iOS and Android devices. Solve all Edenred Wallet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Edenred Wallet iPhone Issues and Solutions

Edenred Wallet iOS app crashes, not working, errors
Edenred Wallet iOS app network issues
Edenred Wallet on iOS has black/white screen

Edenred Wallet Android App Issues and Solutions

Edenred Wallet has errors/crashing/not working
Edenred Wallet server network connectivity issues
Edenred Wallet has black screen

Edenred Wallet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Edenred Wallet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Edenred Wallet app crashes or not working on Iphone (iOS):

Close and restart the Edenred Wallet app on iPhone
Update Edenred Wallet app to the Latest Version for iOS
Uninstall and reinstall Edenred Wallet iPhone app
Update your iPhone to the latest iOS version

Fix Edenred Wallet on iPhone unable to connect to server/internet connection issues::

To resolve Edenred Wallet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Edenred Wallet black/white screen (blank screen) on iPhone:

Follow the Edenred Wallet iOS app troubleshooting guide Here →

Edenred Wallet Android App Issues and Solutions

Fix Edenred Wallet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Edenred Wallet app issues:

Force Stop the Edenred Wallet App
1. On android, goto "Settings" » click Edenred Wallet app. » click "Force Stop".

Update Edenred Wallet to the latest version on PlayStore

Clear Edenred Wallet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Edenred Wallet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Edenred Wallet.

Fix Edenred Wallet unable to contact server/ Edenred Wallet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Edenred Wallet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Edenred Wallet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edenred Wallet on android.

Solve Edenred Wallet black/white screens issue on Android:

Follow the Edenred Wallet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edenred, developers of Edenred Wallet.

100% Contact Match

Developer: Edenred México

E-Mail: [email protected]

Website: Visit Edenred Wallet Website

54.55% Contact Match

Developer: Santander México

E-Mail: [email protected]

Website: Visit Santander México Website

About this app

Da de alta tu número de tarjeta física y listo; ¡todos tus saldos se muestran en una sola pantalla! Hay miles de establecimientos afiliados en tiendas físicas y en línea en todo México. El CVV dinámico te sirve para realizar compras seguras en internet ya que no muestras tu CVV físico.