Contact Brainshark

Contact Brainshark Support


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About: Achieve sales mastery on-the-go with the Brainshark Mobile App. Access your
required training material, review additional learning resources just-in-time,
and engage in video-based coaching challenges from anywhere, at any time.


 
  2025-10-23

Brainshark Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Brainshark Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brainshark, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Brainshark Website

Privacy Policy: https://www.brainshark.com/company/privacy-policy

Developer: Brainshark, Inc.





Can I trust Brainshark app?

Protect your data and wallet. We investigate the developer's website (Brainshark.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.2 out of 5

Freezes on load screen 13pro

2025-02-26

by RnA16a

When I download the app it immediately works, but then subsequent attempts to open the app leave it frozen on load screen. However I still receive push notifications in background. This bug occurs for me both on Iphone 11pro and 13pro. Subsequent attempts to remove and reinstall app elicit same result.

Cannot sign in after last update

2025-02-27

by MissileChicago

The latest update broke my ability to sign into the app. After entering my company email address and tapping on Submit, nothing happens!

Unable to sign in

2025-02-28

by 19ch59

Downloaded app: prompted for email - but prompt doesn’t bring up keyboard on my iPhone. Cannot “get started”! Verb frustrating as I want to use for work!




Have a Problem with Brainshark? Report Issue




Why should I report an Issue with Brainshark?

  1. Pulling issues faced by users like you is a good way to draw attention of Brainshark to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Brainshark customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brainshark.


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