Chess Viewer app not working? crashes or has problems?

Chess Viewer Status

Last Updated on 2024-05-01 by Everyman Chess

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chess Viewer Problems 😠👌🔥

Cons

- Crashes when too many pgns downloaded

- No variation compatibility

- No help from Everyman

Have a Problem with Chess Viewer? Report Issue

Common Chess Viewer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chess Viewer app on iOS and Android devices. Solve all Chess Viewer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chess Viewer iPhone Issues and Solutions

Chess Viewer iOS app crashes, not working, errors
Chess Viewer iOS app network issues
Chess Viewer on iOS has black/white screen

Chess Viewer Android App Issues and Solutions

Chess Viewer has errors/crashing/not working
Chess Viewer server network connectivity issues
Chess Viewer has black screen

Chess Viewer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chess Viewer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chess Viewer app crashes or not working on Iphone (iOS):

Close and restart the Chess Viewer app on iPhone
Update Chess Viewer app to the Latest Version for iOS
Uninstall and reinstall Chess Viewer iPhone app
Update your iPhone to the latest iOS version

Fix Chess Viewer on iPhone unable to connect to server/internet connection issues::

To resolve Chess Viewer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chess Viewer black/white screen (blank screen) on iPhone:

Follow the Chess Viewer iOS app troubleshooting guide Here →

Chess Viewer Android App Issues and Solutions

Fix Chess Viewer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chess Viewer app issues:

Force Stop the Chess Viewer App
1. On android, goto "Settings" » click Chess Viewer app. » click "Force Stop".

Update Chess Viewer to the latest version on PlayStore

Clear Chess Viewer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chess Viewer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chess Viewer.

Fix Chess Viewer unable to contact server/ Chess Viewer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chess Viewer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chess Viewer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chess Viewer on android.

Solve Chess Viewer black/white screens issue on Android:

Follow the Chess Viewer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Everyman Chess, developers of Chess Viewer.

About this app

If you thought you were getting the best out of Everyman Chess products think again! Everyman Chess are delighted to be able to bring you the this app.