Contact xMatters Support
Published by xMatters Inc. on 2023-11-28 About: xMatters is a service reliability platform that helps DevOps, SREs, and
operations teams automate workflows, ensure infrastructure and applications are
always working, and rapidly deliver products at scale. With the xMatters iOS
app, you get actionable alerts with full context for every situation that let
you quickly assess incidents and launch response workflows at the touch of a
button.
How to Contact xMatters Customer Service/Support
Listed below are our top recommendations on how to get in contact with xMatters. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact xMatters. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of xMatters Inc.
100% Contact Match
Developer: xMatters
E-Mail: [email protected]
Website: Visit xMatters Website
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Get Pricing Info for xMattersContact xMatters! Or Contact Support
Need help using xMatters? Try their Help Center now!
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xMatters on LinkedIn!
Reported Issues: 3 Comments
By T-Man Dessert lizard.
Buggy
When I select any tab within the app, I get the following notification: "You do not have permission to access this information. Verify your xMatters account details, or contact your xMatters administrator." Once I clear the pop-up the page then loads. It's almost as if the pop-up automatically come if a paper takes longer than a predetermined amount of time. The page does eventually load but it's frustrating that the pop-up appears any time I try to do anything in the app
By eichmat
Clicking ACCEPT or REJECT from Lock Screen does nothing
I hate having to unlock and open the app just to accept a page. I always forget when I respond to an alert that in need to unlock before accepting the alert via the notification, otherwise responding does nothing. If you need to ensure it’s me that’s responding, prompt for biometric verification like other apps.
By MikeyP1024
Edit message text area won’t scroll down despite 2000 characters
So basically get one line of message text. Can’t scroll the cursor down either. Typed several lines couldn’t finish. So had to select all and delete. Then start over. Bogus.
Have a Problem with xMatters? Report Issue
Leave a comment:
Why should I report an Issue with xMatters?
- Pulling issues faced by users like you is a good way to draw attention of xMatters to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a xMatters customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using xMatters.
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