Contact Groups Support

Not only does this app not do what it promises, it wasted my time and money. I got this app to try to resolve iPhone’s absurd problems with duplicate contacts. This app alleges to have a feature that will address this. It searches for dups in your contacts, 2500ish on my phone, then has you review them and decide which to merge. You do this duplicate by duplicate so it’s not easy. You can do it fairly quickly if you’re just keeping all of them and merging rather than editing. But still, one by one takes some time. Well I started that process — you HAVE to resolve ALL the dups before you begin a merge, can’t do some and come back. So I get to the end finally, merge button ungrays and I click it “that’s a premium feature”. Ugh, I bite the bullet and pay 9.99 because the dups so irritate me. Go back and hit merge again. Lock. Freeze. Crash. All that time wasted. I went back multiple times to try again and it crashes every time it tries to identify all the dups in my contacts, doesn’t even get back to the point of going dup by dup. So unless you like wasting time and money, only to have the same problems you started with, I would not recommend this app.

When I first went into the app it seemed to be exactly what I was looking for. I wanted to delete a lot of old contacts without having to do each one separately. I made a group of those contacts but when I deleted those all of my contacts were wiped out. I could not find anything in the app that restore the contacts. I tried to restore them through my Apple account and the app apparently wiped that out as well. I sent a message to the developer but that was never answered. Fortunately I had an old iPad that still had the contact list. After over an hour the Apple support person was able to help me restore my contacts from the old iPad. Without that device I would have had to find a way to contact everyone in my contact list in order to rebuild the list. I can’t believe an app that allows you to delete information does not have something to allow you to restore information if you make a mistake. If you use this app - and I recommend ditching it - save your contact list to a separate device.

I am hurting us up because I read an article it would be useful to delete duplicate phone numbers when you have large numbers of contacts you want to delete and have to do it individually with an iPhone. This app supposed to make it easy well that was completely wrong. I don’t know if it’s just me or if anyone else agrees that it’s a very confusing to use and after playing around with it for a little bit and getting no results I somehow thought I was deleting the duplicates and deleted my entire phonebook permanently. I went from having 1000 contacts to having none and no way to restore them that I could find anyway. Now I will be spending multiple hours trying to go through and pick peoples phone numbers out of text messages just to get some of the contacts I have back. Not user-friendly not clear or explanatory. I guess it got rid of those duplicate numbers and every other phone number that I wanted to keep. beware before using