Contact My Eyes Only Support

by Abner055

Another subscription that users will abandon. When we buy something, the expectation is that you can continue to use it.

Subscriptions are killing the App Store. Too much greed. No one is no longer willing write an app and just sell it. They all now expect you to pay them for life.

Good Bye!!

Smart app developers will come along and pick up the slack!

Update to Developer:

Users already paid for the app. Making them pay again is unfair.

It like taking a car to the mechanic to fix something. You pay him to fix it. You don’t have to continue to support him for the rest of his life because he fixed your car once.

Just listen to the users before it’s too late. People Do Not Like Subscriptions and specially after they paid for a product!!

2nd Update to Developer:

Apparently you don’t read reviews and just put the same message for all your one star ratings. Read my note to you about pay to have your car repaired. You only pay once for that repair, you don’t have to support the mechanic for life!!

If he fixes my car again I will pay him again. Come up with a version with enough worthy changes that a users wants to buy, and we will buy it.

But no subscriptions! The longer you fight it and leave you nasty remark to the users, the more users you will lose.

I started moving all my documents over to another secure platform and you app will be deleted tomorrow!!

by Vintagetech

Was a great app, been using it for ages but no longer. This is an example of how NOT to handle a transition. Other apps leave you with your existing functionality but have you subscribe to get new features. That’s okay but to strip you of features you had to make more money just feels like a shakedown. Developer really could of handled this in a much better. Won’t be bothering with this app in the future, just stick with the previous version instead.

Edit: We understand about making money and aren’t knocking that but if our development group handled the transition as poorly as you have, we’d probably be looking for a new project to work on.

by Biggpippi

Was a great Great app, had a minor hiccup because i didn’t update it then they patched it and now useless
Had to change review. They upgraded the app and made it unusable for people who previously paid for the app. Contacted developer and they don’t care. I didn’t want an upgraded product. I wanted the product i previously paid for. My paid app is useless
Refused to refund previously paid cost
And their response about building t from scratch
Like the previous guy posted
You built me a car, i paid for it
Then you broke the car i owned and want me to pay you for a new car when my previous car was working fine
These developers are greedy and only interested in your money
Time to move to PhotoVault and they have video support which this app charges you a subscription for